5/5
Rating only, no written review.
Agent replied · 11 October 2026
Hi Tezima. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
Trusted Agent profile
★★★★★
976 reviews across 4 offices and 2 platforms
Armadillo Self Storage has four offices, in Exeter, Derby, Dundee and Grimsby. Together they have 976 reviews on two platforms, rated 4.8 out of 5 overall.
975
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
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Armadillo Self Storage's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Hi Tezima. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
Rating only, no written review.
5/5
Efficient and professional. Easy it’s set up and access when you need it. Recommend.
Thanks so much for the review Jo. We are over the moon you had such a great experience with us.
5/5
Easy access secure lock up
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
Got a song stuck in my head 10/10 great service
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
Karen was an absolute pleasure to have walk me through all of the storage unit and help save me money instead of just letting me have a unit I dont need. What a lovely lady, many thanks I will definitely be recommending
We are delighted to read your review Ebony. We don’t take positive feedback for granted, so huge thanks.
5/5
Rating only, no written review.
Hi Owen. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
5/5
Great & helpful staff, good size lockers and easy, clear process.
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
Great service. Karen and Stephen were lovely, helped me with the whole process, and took great care of me and my things
5/5
Excellent customer service, competitive price and met our needs. Brett & Alan were brilliant! Would use again, but no plans to move anytime soon! Units spacious, clean and tidy.
Hello Did. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
Bret and sarah very nice and helpful, good moving day :)
Thank you so much David. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
Used the company long term for several years visiting the unit every few months. Pricing is competitive with other units when you consider the excellent customer service, safety and security of your belongings as well as accessing the site at any hour, the vast range in terms of size of units and ability to move units (subject to availability) depending on changing storage requirements. As a disabled customer who uses mobility equipment and sometimes a wheelchair, the site is very accessible with units available on the ground floor, level access electronic doors, wide corridors, and a range of available trolleys to suit your needs. In addition clean accessible toilets and ease of genuine disabled access parking and staff always on hand to help - they always offer and you rarely need to ask - make this the recommended choice for storage in Derby. Saving the best for last in this review : Alan and Brett have both been consistently great. They are always helpful, highly professional, take pride in their work, are super efficient and go above and beyond every single time. Customer services aside, I cannot express just how exceptional they both are as people. Alan has been incredibly supportive and empathetic during very difficult circumstances, and Brett is like a ray of sunshine. No matter the challenges I was facing, they both made trips to the unit a positive experience and I always left with a smile on my face. They are amazing human beings. Genuinely sad to say goodbye now that I no longer need storage. They deserve this exceedingly long review and I would highly recommend Armadillo and use them again. I hope both Alan & Brett are recognised for their work ethic and skills by Armadillo HQ.
We are so happy to hear you are happy Fernweh. Thanks for sharing your experience.
5/5
Brett was a great help. It was so easy to store and remove my belongings with great deals as well for students. Would 100% recommend !
We are delighted to read your review Cadee. We don’t take positive feedback for granted, so huge thanks.
5/5
Excellent service very Brett and Sarah
On behalf of your local store team, thank you Alan for leaving such a positive review about your experience.
1/5
Lift out if order for the third time we have visited. Toilets are absolutely filthy. We came two days consecutively and there was not evidence of cleaning.
Hello Jacqueline Thank you for your review. We take all feedback very seriously and are sorry to hear about your experience. We understand how frustrating it is when facilities are not available as expected. We're aware that the lift has experienced some recent issues and apologise for the inconvenience this has caused. We're also sorry to hear about your comments regarding the customer toilets. Cleanliness is important to us, and we have raised this with the team to ensure standards are maintained. We are currently carrying out refurbishment works, including upgrades to our customer facilities, and a newly refurbished customer toilet. If you would like to provide further details please contact us via www.bigyellow.co.uk/contact-us/ The Armadillo Team
5/5
Rating only, no written review.
Hello Arun. Looks like you dropped us some stars. We appreciate the feedback. See you soon.
5/5
Good storage facility, staff and wonderful and it’s easy to access
On behalf of your local store team, thank you Shayan for leaving such a positive review about your experience.
5/5
Always good and the staff is very polite and helpful! Been storing my things here for three year now and haven’t faced a single problem! :) Highly recommend!
Thank you so much Esther. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
Rating only, no written review.
Thanks for dropping us those stars George. We're happy that you are happy.
5/5
Very easy check-in with Karen, who gave me a comprehensive and understandable overview, and checked my requirements were met.
Hello Edmund. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
Amazing hospitality by Steven. He made the process so simple despite the work arounds of me being an international student.
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
Rating only, no written review.
We appreciate the feedback, Nick. We're happy to hear you had a good experience. See you soon.
5/5
Excellent service again, would definitely recommend and use again. Thank you
We are delighted to read your review Sarah. We don’t take positive feedback for granted, so huge thanks.
5/5
Rating only, no written review.
Thanks for such a good star rating. The team will be happy to see this.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Exeter has the most, with 309 reviews rated 4.9 out of 5, followed by Derby with 275.
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