Every review we hold for the Derby office, from every platform, shown as written. First names only.
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5/5
GoogleIβve recently moved from Big Yellow Derby to Big Yellow Nottingham as itβs closer to home. The team at Derby has been fantastic, especially Alan, whoβs always been exceptionally helpful, friendly, and professional. Thank you for the excellent service and support throughout my time there. Highly recommended.
Ken Β· 7 November 2025
Agent replied Β· 13 November 2025
We are delighted to read your review Ken. We donβt take positive feedback for granted, so huge thanks.
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5/5
GoogleGreat friendly service.
Great value for the storage size.
Alan was so helpful. Myles also very friendly and helpful.
Clear instructions and information of everything we needed know.
Laura Β· 2 April 2026
Agent replied Β· 16 April 2026
On behalf of your local store team, thank you Laura for leaving such a positive review about your experience.
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5/5
GoogleBrett was very open and welcoming. Went through all the details needed and assured me that i can contact them at any time. Overall it was a great experience.
Shada Β· 15 March 2026
Agent replied Β· 16 April 2026
Hi Shada. Itβs your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
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5/5
GoogleAbsolutely amazing! Iβd like to give a special shout-out to Alan for staying after hours to wait for us. Thank you so much Alan ππ» β¦
Vafa Β· 2 April 2026
Agent replied Β· 16 April 2026
Thank you so much Vafa. Weβre genuinely grateful you have taken the time to leave such a positive comment.
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5/5
GoogleBrett was fantastic. I had a great experience with this storage company. The facility is clean, secure and easy to access, and everything was explained clearly
Tochukwu Β· 15 March 2026
Agent replied Β· 16 April 2026
Thank you. Weβre so pleased to know you've had a 5-star experience with us. Weβll keep working hard to maintain that consistency for you.
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5/5
GoogleHad a fantastic move in, super simple process! Alan was very helpful and very friendly! Someone is always on hand to help and ask questions to!
Katy Β· 15 February 2026
Agent replied Β· 16 April 2026
Thanks so much for the review Katy. We are over the moon you had such a great experience with us.
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5/5
GoogleAlan and Brett were fantastic and made moving in a breeze ππ½ thank you very much β¦
Daniel Β· 15 February 2026
Agent replied Β· 16 April 2026
Weβre grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
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5/5
GoogleBrilliant service and very helpful staff Alan and Brett. Even made us a cup of tea!
Elizabeth Β· 15 February 2026
Agent replied Β· 16 April 2026
Hello Elizabeth. Your kind words donβt go unnoticed and we look forward to seeing you again soon.
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5/5
GoogleProcess went very smoothly, Alan and Sarah both friendly and helpful. Would store here again.
Lachlan Β· 14 October 2025
Agent replied Β· 13 November 2025
Nice to hear from you Lachlan. Sounds like you had a great experience. Take care.
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5/5
GoogleHad a great experience. The manager Alan and the rest of the staff are superb and so friendly. It was an ease to move my stuff in and I had a friend do it on my behalf as I was in a different city. I did not expect it to be so stress free. Can't recommend enough, their customer service was amazing. Tara was also helpful today when I popped in :)
Sareena Β· 26 July 2024
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5/5
GoogleBrett was very professional and made us feel at ease.
Darren Β· 15 August 2025
Agent replied Β· 13 November 2025
Thanks for the feedback, Darren! See you again soon.
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5/5
GoogleAlan and Rav went above and beyond to facilitate access, ensure my move progressed smoothly and was a stress free experience. It was a pleasure to finally meet them face to face after helpfully speaking with them on the phone. They were warm, welcoming and very accommodating. The fees are very competitive good value for money, the facilities are clean, accessible and parking is good. Would l recommend Armadillo to colleagues, friends and family, itβs a yes from me!
Natasha D
Tash Β· 12 December 2023
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5/5
GoogleVery easy check in online, makes it quicker on arrival. Thanks to Alan for changing rooms to a more convenient one.
Chris Β· 3 December 2024
Agent replied Β· 10 December 2024
Hi, Chris. Thanks for taking the time to share your positive experience. We truly appreciate it!
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5/5
GoogleTara and Brett were absolutely amazing! Everything was explained really clearly in a professional but warm and friendly manner. The whole experience was seamless, hassle free and simple, making a stressful time much easier to deal with. Thank you so much for your care and help!
Rachel Β· 3 March 2025
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5/5
GoogleStaff very very helpful at reasonable, special shout-out to Brett and Sarah, they've been extremely helpful every step of the way arranging our storage for us :)
Laura Β· 15 February 2026
Agent replied Β· 16 April 2026
Thank you so much Laura. Weβre genuinely grateful you have taken the time to leave such a positive comment.
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5/5
GoogleGreat experience with Alan. They sorted me out a great price and quote. Was nothing but manners and professionalism the whole time thankyou gentlemen with my storage!
Zak Β· 15 February 2026
Agent replied Β· 16 April 2026
On behalf of your local store team, thank you Zak for leaving such a positive review about your experience.
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5/5
GoogleReally great customer experience delivered by a very proud store manager Alan. Spick and span location. Very helpful detail Many thanks
Stacey Β· 25 March 2026
Agent replied Β· 16 April 2026
We are so happy to hear you are happy Stacey. Thanks for sharing your experience.
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5/5
GoogleAbsolutely brilliant. Really nice Clean place, very helpful and friendly and really professional
Philip Β· 15 March 2026
Agent replied Β· 16 April 2026
Thanks so much for the review Philip. We are over the moon you had such a great experience with us.
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5/5
GoogleSarah and Brett have both been so helpful. Really appreciate it. Thank you
Carly Β· 15 March 2026
Agent replied Β· 16 April 2026
Weβre grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
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5/5
GooglePleasant helpful and friendly. Explained everything in detail .
Pasquina Β· 15 April 2026
Agent replied Β· 16 April 2026
Hello Pasquina. Your kind words donβt go unnoticed and we look forward to seeing you again soon.
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5/5
GoogleAlan was lovely in the planning stage, friendly, polite and helpful through the signing up phasegetting everything in order for us. Rav was a pleasure to meet on moving in day and she couldn't of been more helpful. The rates are brilliant, the facilities were perfect for our needs. I would definitely recommend Armadillo to anyone that needs storage.
Trisha Β· 11 January 2024
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5/5
GoogleSarah, Alan are very responsive and friendly. They offered me the price match. Great team
Chia Β· 15 February 2026
Agent replied Β· 16 April 2026
Thank you. Weβre so pleased to know you've had a 5-star experience with us. Weβll keep working hard to maintain that consistency for you.
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5/5
GoogleAmazing customer service from Brett and Sarah :)
Hardip Β· 15 March 2026
Agent replied Β· 16 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
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5/5
GoogleReally friendly staff, especially Alan he is so nice throughout my process very supportive. And Ron also did an excellent job. The service is very quick and easy and cheaper compared to other services. I would highly recommend this place.
Siva Β· 25 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.