5/5
TrustpilotRepairs.
Tony Murray. Customer service technician, Got here on time, did the job, tidied up, job done.
Agent replied · 24 September 2026
Thank you Barry
Trusted Agent profile
Anwyl Homes estate agents in Crewe, Chester, Deeside and 2 more
★★★★★
1,189 reviews across 5 offices and 2 platforms
Anwyl Homes has five offices, in Crewe, Chester, Deeside, Oakenholt and Ellesmere Port. Together they have 1,189 reviews on two platforms, rated 4.6 out of 5 overall.
39
Reviews on Google
All 5 offices
1,150
Reviews on Trustpilot
Business-wide
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Our offices
Anwyl Homes's five offices, most reviewed first. Each has its own page.
- Anwyl Homes CreweNewcastle Road, Shavington, CW2 5EB1,076 reviews · 6 on Google (4.0)61 in the last 90 days
- Anwyl Homes ChesterClifton Drive, CH1 4LG1,075 reviews · 10 on Google (4.7)61 in the last 90 days
- Anwyl Homes DeesideWelsh Road, CH5 2RD1,070 reviews · 9 on Google (4.3)64 in the last 90 days
- Anwyl Homes OakenholtA548 Chester Road, CH6 5WN1,069 reviews · 8 on Google (1.5)61 in the last 90 days
- Anwyl Homes Ellesmere PortRossbank Road, CH65 3AN1,011 reviews · 6 on Google (4.0)60 in the last 90 days
Latest reviews from every Anwyl Homes office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotGood work and great service
Paul returned to complete more work for us. Exceptional work again, this time supported by Richard.
Agent replied · 24 September 2026
Thanks Chris
5/5
TrustpilotVery jolly and nothing was too much for…
Very jolly and nothing was too much for him
Agent replied · 24 September 2026
Thanks Penelope
5/5
Trustpilot5 stars for Chris Appleton…
5 star rating for Chris Appleton (Customer Service Technican) and the work he did today on our en suite bathroom. Friendly, professional and efficient. Worked to a high standard and has left the en suite looking better than the day we got the keys. Thanks Chris.
Agent replied · 24 September 2026
Thank you Stuart
5/5
TrustpilotThank you Lee A
Lee Ashworth has done a great job with a few repairs we needed doing this morning, including repainting and varnishing our banister which now looks lots better than before. Lee even went out of his way to fix the hinge and lock of our front door after he noticed that it wasn’t fixed properly. Thank you :)
Agent replied · 10 June 2024
Thanks Ella
5/5
TrustpilotExcellent Customer Service
Reported a couple of snags recently and the service from customer care has been excellent. Snag reported, appointment booked quickly. Huge thanks to customer service technician Paul, who was bang on time and sorted our issue out in a lovely, friendly and professional manner.
Agent replied · 24 September 2026
Hi Roger, thank you for your review about our Customer Service team
5/5
TrustpilotHouse purchase from Anwyl
I bought a house from Anwyl as a first time buyer. I am happy with their service and have no complaints.
Agent replied · 24 September 2026
Hi Thomas, thank you for your review, really glad your first new home move has been so successful!
5/5
TrustpilotHad an issue with the bath seal
Had an issue with the seal around my bath coming away. Anwyl sent Paul who was a proper professional. He was very polite and courteous, explained the cause and what he was going to do to fix and was in and out with no mess in a few hours.
Agent replied · 24 September 2026
Thank you for this review!
1/5
TrustpilotEagles green / turned away
We visited the eagles green in Warrington , as we were thinking of relocating . On arrival at the show homes we were turned away and advised she had locked up at 3pm and did we want to book ? , no thank you we had travelled with two young kids and didn’t expect to have to book to look around . So no thank you anwyl homes we will look elsewhere 😡
Agent replied · 24 September 2026
Thank you for taking the time to share your feedback. We’re very sorry that you were unable to view our show homes during your visit to Eagles Green. As our Homes Adviser explained at the time, the development was single-manned that day, and she had a pre-booked appointment to hand over a new home to a customer. Unfortunately, when she is carrying out a handover on site, we do have to lock the show homes for security and to allow her to give the new homeowners her full attention. We completely appreciate that, having travelled with two young children, this was frustrating and not what you had expected. We’re sorry that you didn’t feel able to make an appointment to return at another time, as we would have been very happy to show you around and answer any questions you had about Eagles Green. We do hope you might reconsider Anwyl Homes and wish you all the best with your search for your new home.
5/5
TrustpilotRichard Nelson attended our place to…
Richard Nelson attended our place to fix an issue with the integrated fridge freezer. As always he was professional happy and did a superb job. He is superb and takes tine to explain and do a good job.
Agent replied · 24 September 2026
Thank you John
5/5
TrustpilotTony was great informative and gave me…
Tony was great informative and gave me great advice on my kitchen cabinets while fixing the issue.
Agent replied · 24 September 2026
Thanks Hannah
5/5
TrustpilotRecently moved into my new home on the…
Recently moved into my new home on the Five Oaks development Shrewsbury. From start to finish the whole process has been absolutely fantastic.
Agent replied · 24 September 2026
Hi Steve, thank you for taking the time to leave this review about our Five Oaks development. We wish you many years of happiness in your New Anwyl Home.
5/5
TrustpilotChristine Burton
The technician arrived on time. All his work was satisfactory he was polite and helpful
Agent replied · 24 September 2026
Thanks Christine
5/5
TrustpilotChris turned up on time and was very…
Chris turned up on time and was very pleasant and professional
Agent replied · 24 September 2026
Thank you Ann
5/5
TrustpilotPaul, Chris and Tony the Anwyl technicians visited to rectify a cracking floor in my home
Paul, Chris and Tony the Anwyl technicians visited to rectify a cracking floor in my home. They were friendly, courteous and respectful of the property. My wife and I had a meeting with a health visitor for our newborn baby and all the technicians were considerate about reducing work noise during this time. The quality of the work is fantastic and the problem is solved. Couldn't be happier. Thank you to all three technicians, great work lads.
Agent replied · 24 September 2026
Hi Ben, thank you for this great review about our Customer Service Technician team!
3/5
TrustpilotYears waiting for completion
Hi team,
Agent replied · 10 June 2024
Hi, we were sorry to read your review and agree that finishing our Oaks development has taken much longer than we would all have liked. For the latest timescales, please see our neighbourhood update on our website. This document is updated quarterly and hopefully helps answer all your queries.
5/5
TrustpilotWe are really pleased with our wonderful home
We are really pleased with our beautiful home, the house has been built really well and was handed over in great condition.
Agent replied · 24 September 2026
Hi Michael & Claire, thank you for taking the time to leave this review about our Eagles Green development, our team there really appreciated it.
5/5
TrustpilotLee Ashworth
Lee is a very proficient technician for Anwyl. He takes great care with the preparation of surfaces before starting any work and is neat and tidy.
5/5
TrustpilotChris is professional when attending…
Chris is professional when attending our house. He is very skilled and personable. We are happy with the service provided and would highly recommend Chris. He carried out work on 2 occasions, the latest being 4th June 2026.
5/5
TrustpilotGreat Service
Overall happy with the service from Dave and Shane. Very happy with my home. We moved in last year and all our recorded snags completely promptly.
5/5
TrustpilotPaul Higham
Paul Higham - lovely guy , great tradesmen , perfectionist and respectful of your property, leaves a job spotless .
5/5
TrustpilotTony from customer care came out to…
Tony from customer care came out to touch up some shrinkage on our stairs and did a fabulous job. Customer care arranged someone quickly and Tony was friendly and professional and did a great job. We are really happy with the house and after care.
5/5
TrustpilotJosh Hough customer service technician
Extremely helpful, going above and beyond. Good quality of work
1/5
TrustpilotContinuation of last review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Anwyl Homes
Which Anwyl Homes office has the most reviews?
Crewe has the most, with 1,076 reviews rated 4.6 out of 5, followed by Chester with 1,075.
Where are the Anwyl Homes offices?
The five Anwyl Homes offices, by town:
- Chester: Clifton Drive, Chester, CH1 4LG
- Crewe: Newcastle Road, Shavington, Crewe, CW2 5EB
- Deeside: Welsh Road, Deeside, CH5 2RD
- Ellesmere Port: Rossbank Road, Ellesmere Port, CH65 3AN
- Oakenholt: A548 Chester Road, Oakenholt, CH6 5WN
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