★★★★★ 1/5
Googlethe experience from the beginning of the rent until getting the deposit back has been very badly managed.
Yana · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
Agent replied
We are sorry to hear of the problems you have been experiencing with your tenancy and in retrieving your deposit. Please contact seniorsupport@chancellors.co.uk with full details and we will look into this further.
★★★★★ 1/5
GoogleTerrible estate agency service. Poor communication and lack of follow up to viewings. Steer clear!!
Nick · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
Agent replied
Good Morning Nick, I am sorry to read that the service you have received did not meet your expectations, please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this matter? Many thanks.
★★★★★ 5/5
GoogleFinding a home in London and going through the many formalities is often a pain as a stranger to Britain. The general process was pretty inflexible and annoying, lots of it out of the letting agencies direct control. Anscombes did what they could on their part to facilitate the process for me.
Especially Alice Maynard, my main point of contact at Anscombes, was always available to help out. She was helpful, polite, charming, and replied to my many questions with endless patience even at quite impossible hours. Questions that I did not really know whom to ask, and that were going beyond what Ancombes would have to do for me in their official role were still answered by her, helping me a lot. She guided me through the many steps and parties involved in getting references checked, deposits settled, the property checked, helped out extremely swiftly when our heating was failing and we were sitting in the cold. Also I was very happy to find Anscombes also open their office on Saturday, making it possible for me to take care of things i cannot get sorted during the week.
Crusty · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleVery helpful, particularly Adam and Matt. When a sale fell through, they worked very hard to find another buyer and save our moving on.
My only reservation was we were helped by four people altogether and weren't always clear about their inter relationship. Even so, too many cooks was outweighed by always having someone available.
Jiff · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleTom and Jerome at Anscombes in Highgate have been fantastic. Very friendly and personable, but still incredibly professional, quick and efficient. Great service guys.. see you in the village.
Bianca · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
Googlethey offer a really good service. I recently bought a property and they were very efficient and co-operative.
Marta · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleVery professional - we are impressed with their approach and performance. Well done.
Roger · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleThank you Adam Palmer! Always very kind and helpful. We have really appreciated your help.
Matteo · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleI want to thank you and your team for the work you did on our
behalf in this sale, with a very easy and professional marketing campaign
and friendly and responsive interactions as we moved into the handling
of offers and the eventual transaction, the latter under some
considerable time pressure. I would not hesitate to recommend you as
agents; I had the same positive experience selling as I did when
originally purchasing through you.
Mark · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleAlice at the Highgate branch was so helpful! We had been looking for a flat for too long before meeting Alice who listened to our needs and found us our dream apartment on first view. I could not recommend her more as an agent!
Aoife · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleWorking with a new estate agent is always tricky. You need to have trust in the agent and that trust needs to be earned, it cannot be assumed. The experience of buying this flat could not have been better. Our negotiator was professional and open and always available to help move the sale along. Queries were dealt with efficiently and promptly. Thanks Paul for your work.
Dennis · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleZara was very different to any other agent I contacted during my flathunting time: not only did she showed me the best flats I've seen (standards and value wise) but also she was on my side rather than the landlord's when negotiating. I felt like I was shown flats that tick the boxes from my requisite list - this is quite rare, usually I would be shown random flats that had not much to do with what I was looking for. She steadily got in contact with me but only when it was necessary, not spamming nor ignoring me. I highly recommend Anscombe and Ringland services.
Clara · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleWhen selling my flat Adam Palmer was a pleasure to deal with. He was helpful, friendly, kept me well informed and was always easy to contact. Excellent service right up to completion.
Colette · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleMy experience with Anscombe & Ringland and particularly with Zara Wright was a genuine pleasure. The team there is incredibly professional, smart, knowledgeable and trustworthy. Zara looked after me brilliantly: she made everything feel easy and, most importantly, made me feel like I was her only client - a real talent!
Iliana · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleOur agent Athena was really nice and helpful. Thank you.
Anna · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleHad a good experience with Zara W. Were shown a number of apartments. In the end we chose to go with another agent/company - and when telling negotiators they sometimes sound very disgruntled about that. Zara however was still very professional and nice, acknowledging our situation and made us feel warm towards using them again, should we want to look in the Highgate area. A refreshing attitude that needs to be highlighted. //d
Daniel · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleAngie Cruise was enthusiastic and professional from the first meeting all the way through to completion of the sale of our flat. The service we received was of the highest possible quality and made the whole process from our view totally seamless. We had complete confidence in Angie's capability of bringing this sale to a successful completion without any undue stress. Many thanks for your assistance.
Per · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleAll very efficient and helpful, Athena very prompt with all queries.
Alexander · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleI've just moved back to England after a long stay in the USA. My search for a flat in Highgate was greatly aided by Zara Wright and Alice Maynard of Anscombe and Ringland. Their courteous and efficient help made the whole experience a pleasant one and - more importantly - successful. Thanks to their assistance I have found just the right place in Highgate and I feel lucky to have Zara and Alice right there to answer any "moving in" questions I may have which they do - very patiently.
Valerie · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleAthena was great and extremely polite when it came to finding properties.
Sabrina · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleI have worked with Paul Constantine over the years and have successfully purchased two flats with his help. He is great to do business with - no nonsense, gets the job done and has a great sense of humour. It can be tough deciding which flat is the best choice for our needs, and Paul was always helpful and has proven to be spot on with his advice. we certainly hope to do business again in the near future. We are currently working with Jerome in the lettings department, who I am sure will deliver for us superb tenants too!
Jacquie · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleThe Team in Anscombe and Ring land Highgate where absolutely fantastic. I had a number of agents view the property and its always a leap of faith choosing one but from experience I now know I made the correct decision . Sophie and Zara where great , nothing too much trouble , they were passionate about my flat , gave great advise and communicated all the way through the process . Big thank you to both
Guy · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleAdam, Paul and the team were excellent throughout my long and complicated flat purchase! When a purchase fell through they worked very hard to find me another buyer. They answered all my queries with great promptness and kindness, and I felt they were committed to making it a good experience for me. I would not hesitate to recommend them.
Alex · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
★★★★★ 5/5
GoogleThese guys are the best - special thanks to Adam and Paul. They absolutely understand the local market and skilfully matched my property with the right buyer. That's what I have learned, it's not just about selling, it's knowing who is looking and who exactly your property is right for. Everything has been smooth and easy and they stayed closely in touch with both sets of solicitors throughout. I recommend them highly.
Healthy · 28 July 2019 · Anscombe and Ringland London (2 South Grove)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.