Trusted Agent profile
★★★★★
582 reviews across 3 offices and 2 platforms
Anderson Residential has three offices, in Sutton Coldfield (two offices) and Newcastle Upon Tyne. Together they have 582 reviews on two platforms, rated 4.3 out of 5 overall.
Anderson Residential's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThis is my first time renting but having Felicity was amazing. So kind and helpful, couldn’t have asked for a nicer person.
Thank you for sharing your rental experience with us! We are thrilled to hear that Felicity provided excellent service and made your first rental experience enjoyable. We will be sure to pass along your kind words to her. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI am so impressed by the services offered by this agency, especially Felicity. Felicity was very professional throughout the entire process. She kept us updated with relevant information, was quick with responses and so lovely to work with! Overall, a 10/10!
Thank you for sharing your feedback with us! We are thrilled to hear that Felicity provided you with exceptional service and made your experience with our agency a 10/10. We strive to deliver top-notch services to all our clients and we appreciate your business. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleThe experience was pain free and very quick and easy to follow. Felicity was a great help and highly recommended!
Thank you so much for your kind words! Our team strives to make our process as painless and efficient as possible, and we are glad Felicity was able to assist you. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery help and responsive - has been a pleasure ❤️
Thank you so much for your kind words! It was a pleasure assisting you and we're glad to know you're happy with our service. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleKirsty was fantastic and fast and kept up communication with multiple people and gave all the pertinent information when needed. Just overall made the process very smooth
"Thank you for your kind words about Kirsty! We pride ourselves on efficient and thorough communication to make your experience as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleRating only, no written review.
Thank you for your kind words! We are so glad that Ellen was able to assist and provide you with a great experience while viewing our apartment. We hope to have you as our valued tenant soon! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleGood knowledge of the property and very helpful
We are thrilled to hear that our team's knowledge and helpfulness made a positive impact on your experience. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJess was a wonderful person to talk to she arranged our viewings and we had a great experience we would definitely recommend.
Thank you for your kind words! We are thrilled to hear about your positive experience with Jess and our viewings. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery helpful , lovely lady , thanks for all your help x
Thank you for your kind words! Our team is dedicated to providing exceptional service and we are thrilled to hear that you had a great experience. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI've recently rented a property through the company. Very professional and great communication at all stages. From the viewing to signing the tenancy agreement was a very smooth process and very quick! Thank you to everyone at Anderson Properties.
5/5
GoogleWonderful experience with Anderson……
Thank you for the lovely review! We strive to provide exceptional experiences for all our customers, and we're glad to hear that you had a wonderful time at Anderson. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleFelicity was amazing from start to end of helping me with my rented property. She was fast at answering any questions, friendly, polite and very thorough with knowledge. Would highly recommend Anderson’s letting Sutton Coldfield, thankyou so much again.
Thank you for the kind words! We're thrilled Felicity provided top-notch service for your rental property needs. We take pride in our knowledgeable and friendly team and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGood and humane services. Very helpful. Highly recommended.
Thank you so much for trusting us with your business. We are glad to hear that our services have been helpful to you and that you would recommend us to others. It means a lot to us! Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleKirsty was absolutely fantastic. She made the whole process incredibly smooth from start to finish, keeping everything clear, organised, and stress-free. Communication was excellent and any questions were dealt with quickly and professionally. A really positive experience overall, highly recommend.
Thank you so much for your kind words, we are thrilled to hear that Kirsty provided you with such a positive experience! Our team strives to provide exceptional service and make the process stress-free for our customers. We appreciate the recommendation. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleVery easy and quick process arranging viewings and sorting paperwork, very helpful friendly staff.
Thank you for your feedback! We're thrilled to hear that our team was able to make the process of arranging viewings and sorting paperwork a breeze. Our goal is to always provide helpful and friendly service. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleMy experience with Anderson Residential Letting Agents was a beautiful one! If there was a rating above 5*, I would gladly give it to them! They performed well above my expectations ! Starting from my first call to them when I was looking for a new house up to the point of finally securing a 2bedroom house at Erdington Birmingham without a deposit ! I know it sounds like a lie but it's actually true! Sophie in particular was sincerely helpful, listening to my concerns and having it sorted out promptly! I honestly recommend them. May God bless Anderson Residential Lettings for me 🙏
5/5
GoogleRating only, no written review.
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
1/5
GoogleOne of the worst agents out there, had my property on the market for at least 5 months never managed to let it, poor communication, crap service you can never get through on the phones. staff are useless gave it to another agent who let it in 1 week with 1 viewing. They charge extortionate rates for a whack service would never use them again. They then called me after the property got let , as they seen it on gumtree and asked me if this property was available for them to rent out for us. I told them do u not remember having the property for like 5 months! Absolute joke avoid!!! good for nothing
5/5
GoogleI recently used Anderson Residential in Sutton Coldfield to rent out my property, and I couldn’t be happier with the service. Kirsty has been exceptional from start to finish, incredibly helpful, friendly, and professional throughout the entire process. Her communication has been outstanding, always responding quickly and keeping me updated at every stage. It’s rare to find someone so proactive and genuinely committed to providing great service. I highly recommend Anderson Residential, and especially Kirsty, to anyone looking for a reliable and professional letting agency. Thank you for making the whole experience smooth and stress-free!
5/5
GoogleFelicity was a Lettings god! Thanks queen!
5/5
GoogleFelicity is abolutely amazing, she’s really helpful and cooperative. I really aplrecute how quick she got our property let. Shes very patient and entheusiastic.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
1/5
GoogleI am waiting infront of an apartment which I was scheduled for viewing, it's almost an hour now. There is no call no text from any agent. What kind of professionalism is this ?
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Sutton Coldfield has the most, with 316 reviews rated 4.5 out of 5, followed by Sutton Coldfield (14 High Street) with 246.
The three Anderson Residential offices, by town:
