Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleVery efficient service. We received helpful and friendly support from Felicity.
Billie Β· 1 April 2026 Β· Anderson Residential Sutton Coldfield
Agent replied Β· 17 April 2026
Thank you for your positive review! We're thrilled to hear that our service was efficient and that Felicity was helpful and friendly. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFelicity was great really helpful, couldnβt be happier with everything!
Jayz Β· 1 April 2026 Β· Anderson Residential Sutton Coldfield
Agent replied Β· 17 April 2026
Thank you so much for the kind words! We are thrilled to hear that Felicity provided exceptional service and that you had a positive experience with us. We aim to always go above and beyond for our customers and we are so glad you are satisfied with everything. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAmazing
Ella Β· 26 March 2026 Β· Anderson Residential Sutton Coldfield (14 High Street)
Agent replied Β· 16 April 2026
We are so pleased to hear you had an amazing experience with us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFelicity is sure friendly and made it an easy experience
Laura Β· 26 March 2026 Β· Anderson Residential Sutton Coldfield (14 High Street)
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Felicity went above and beyond to make your experience with us easy and enjoyable. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFelicity mccool great estate agent made it very easy and a great experience
Allan Β· 26 March 2026 Β· Anderson Residential Sutton Coldfield (14 High Street)
Agent replied Β· 16 April 2026
Thank you so much for your kind words, Felicity! It was our pleasure to help make your experience a great one. We are committed to making the process easy and enjoyable for our customers. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleMy experience with Anderson Residential has been fantastic, timely, polite and very accommodative. I had a great experience from start to finish with Felicity, who was wonderful throughout.
Sieglinde Β· 26 March 2026 Β· Anderson Residential Sutton Coldfield (14 High Street)
Agent replied Β· 16 April 2026
Thank you for choosing Anderson Residential! We are thrilled to hear that your experience with Felicity was fantastic from start to finish. We pride ourselves on our timely and polite service, and we are always happy to accommodate our customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleCanβt thank Kirsty enough for helping me through the whole letting process with ease nothing has been too much bother, thanks ever so much for all your help deffo recommend, all the rest of the team Iβve spoke to aswell have been fantasticπ β¦
Laura Β· 26 March 2026 Β· Anderson Residential Sutton Coldfield (14 High Street)
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that we could make your letting process easy and stress-free. We value our customers and strive to provide top-notch service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAmazing
Ella Β· 25 March 2026 Β· Anderson Residential Sutton Coldfield
Agent replied Β· 17 April 2026
We are so pleased to hear you had an amazing experience with us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFelicity is sure friendly and made it an easy experience
Laura Β· 25 March 2026 Β· Anderson Residential Sutton Coldfield
Agent replied Β· 17 April 2026
Thank you so much for your kind words! We are thrilled to hear that Felicity went above and beyond to make your experience with us easy and enjoyable. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFelicity mccool great estate agent made it very easy and a great experience
Allan Β· 25 March 2026 Β· Anderson Residential Sutton Coldfield
Agent replied Β· 17 April 2026
Thank you so much for your kind words, Felicity! It was our pleasure to help make your experience a great one. We are committed to making the process easy and enjoyable for our customers. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleMy experience with Anderson Residential has been fantastic, timely, polite and very accommodative. I had a great experience from start to finish with Felicity, who was wonderful throughout.
Sieglinde Β· 25 March 2026 Β· Anderson Residential Sutton Coldfield
Agent replied Β· 17 April 2026
Thank you for choosing Anderson Residential! We are thrilled to hear that your experience with Felicity was fantastic from start to finish. We pride ourselves on our timely and polite service, and we are always happy to accommodate our customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleCanβt thank Kirsty enough for helping me through the whole letting process with ease nothing has been too much bother, thanks ever so much for all your help deffo recommend, all the rest of the team Iβve spoke to aswell have been fantasticπ β¦
Laura Β· 25 March 2026 Β· Anderson Residential Sutton Coldfield
Agent replied Β· 17 April 2026
Thank you so much for your kind words! We are thrilled to hear that we could make your letting process easy and stress-free. We value our customers and strive to provide top-notch service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe are satisfied with their work, they are very responsible and attentive, thank you :)
Iraia Β· 17 March 2026 Β· Anderson Residential Sutton Coldfield
Agent replied Β· 17 April 2026
Thank you for choosing our business! We are thrilled to hear that our team's responsibility and attentiveness exceeded your expectations. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
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3/5
GoogleDoes anyone know if this estate agent has an email address to contact if don't want to or can't use phone?
Scott Β· 17 March 2026 Β· Anderson Residential Sutton Coldfield
Agent replied Β· 17 April 2026
Hello, I am sorry you feel this way please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleFelicity has been very professional and made the process of moving house so easy.
Dylan Β· 17 March 2026 Β· Anderson Residential Sutton Coldfield
Agent replied Β· 17 April 2026
Thank you for your kind words, we loved working with you and are delighted to hear that your move went smoothly with our help. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleEvery step in the process was made extremely easy, with clear and concise explanations and a very warm demeanour throughout! Felicity was an absolute angel and we FULLY recommend coming here. 10/10, made our move very fluid.
Toba Β· 17 March 2026 Β· Anderson Residential Sutton Coldfield
Agent replied Β· 17 April 2026
Thank you so much for your glowing review! We are thrilled to hear that our team, led by Felicity, made your move a seamless and positive experience. We strive to provide clear and friendly service to all of our customers. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFelicity at Anderson at sutton coldfield was very helpful , approachable ! as it was our first time renting she was fantastic with all the queries and concerns .
Jazzy Β· 17 March 2026 Β· Anderson Residential Sutton Coldfield
Agent replied Β· 17 April 2026
We are so glad to hear that Felicity went above and beyond in assisting you with your first rental experience! Our team takes pride in providing excellent service and we are thrilled to have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFelicity McCool was very helpfull. She has Good customers, very patient and respectful
She is simply the best!!
Pretty Β· 17 March 2026 Β· Anderson Residential Sutton Coldfield
Agent replied Β· 17 April 2026
Hello Pretty,
Thank you for your wonderful 5* review! We're delighted to hear that you found our team patient and respectful. Your feedback is greatly appreciated.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleWe are satisfied with their work, they are very responsible and attentive, thank you :)
Iraia Β· 16 March 2026 Β· Anderson Residential Sutton Coldfield (14 High Street)
Agent replied Β· 16 April 2026
Thank you for choosing our business! We are thrilled to hear that our team's responsibility and attentiveness exceeded your expectations. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
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3/5
GoogleDoes anyone know if this estate agent has an email address to contact if don't want to or can't use phone?
Scott Β· 16 March 2026 Β· Anderson Residential Sutton Coldfield (14 High Street)
Agent replied Β· 16 April 2026
Hello, I am sorry you feel this way please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleFelicity has been very professional and made the process of moving house so easy.
Dylan Β· 16 March 2026 Β· Anderson Residential Sutton Coldfield (14 High Street)
Agent replied Β· 16 April 2026
Thank you for your kind words, we loved working with you and are delighted to hear that your move went smoothly with our help. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleEvery step in the process was made extremely easy, with clear and concise explanations and a very warm demeanour throughout! Felicity was an absolute angel and we FULLY recommend coming here. 10/10, made our move very fluid.
Toba Β· 16 March 2026 Β· Anderson Residential Sutton Coldfield (14 High Street)
Agent replied Β· 16 April 2026
Thank you so much for your glowing review! We are thrilled to hear that our team, led by Felicity, made your move a seamless and positive experience. We strive to provide clear and friendly service to all of our customers. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFelicity at Anderson at sutton coldfield was very helpful , approachable ! as it was our first time renting she was fantastic with all the queries and concerns .
Jazzy Β· 16 March 2026 Β· Anderson Residential Sutton Coldfield (14 High Street)
Agent replied Β· 16 April 2026
We are so glad to hear that Felicity went above and beyond in assisting you with your first rental experience! Our team takes pride in providing excellent service and we are thrilled to have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFelicity McCool was very helpfull. She has Good customers, very patient and respectful
She is simply the best!!
Pretty Β· 16 March 2026 Β· Anderson Residential Sutton Coldfield (14 High Street)
Agent replied Β· 16 April 2026
Hello Pretty,
Thank you for your wonderful 5* review! We're delighted to hear that you found our team patient and respectful. Your feedback is greatly appreciated.
Best regards,
Lucy, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.