5/5
Excellent Service
Excellent service provided by the girls in the Runcorn branch, updated each month with rent statements from Vicky which really helps me keep track on my rental property.

Trusted Agent profile · Cheshire
Verified
★★★★★
111 reviews across 3 offices and 1 platform
Adams Estate Agents has three offices, in Runcorn, Widnes and Stockton Heath (Cheshire). Together they have 111 reviews on 1 platform, rated 5.0 out of 5 overall.
111
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We listed our property to begin with on Purple Bricks, we had 2 viewings in 6 weeks. We changed to Adams and within a few days we had many viewings arranged ...Read all 52 from sellers
Buying and selling a home is extremely exhausting and stressful as we all know; and taking away some of those stresses is exactly what Claire and the team did ...Read all 13 from buyers
Received excellent service and assistance from Natalie Woodward and the staff at Michael Adams in Runcorn. The help and advice given to us as first time ...Read all 15 from landlords
I had rented a property for over 16 months and it was lovely to feel like you were only just a call away from them with any concern or help!!! Always felt like ...Read all 7 from tenants
Adams Estate Agents's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent Service
Excellent service provided by the girls in the Runcorn branch, updated each month with rent statements from Vicky which really helps me keep track on my rental property.
5/5
Exceptional
I was in a position of finding myself homeless and approached these guys for help, within 5 days I found a property, evaluated, paperwork and bond/deposit sorted, Bethany Hewit was amazing, did all she could to help me out, highly recommended.
5/5
Fantastic service
I was looking for a property for me and my daughter to rent. Upon speaking to Bethany Hewitt she identified a house which was suitable for us, it was a 2 bed house close to everything which we wanted. Nothing was too much trouble for Bethany throughout the process of renting this propert and facilitated extra viewings where necessary. I am extremely grateful to her for finding me and my daughter our first house which is perfect. I would definitely recommend using this estate agents.
5/5
Excellent service, professional, and the best agents by far
Fantastic service from Stephen, Angie and Angela, who not only actively marketed our property but also followed through until we exchanged and completed on the sale. Their support, expertise and hard work ensured that we got the full sale price and helped ensure that any issues were fully communicated and resolved. They are the best estate agents by far and we would recommend them without hesitation. They are fantastic and can be relied upon to deliver what they say they will do
5/5
Excellent Service
My experience using Adams Stockton Heath was excellent. Each member of staff was friendly, conscientious and responded to any request quickly and efficiently. I cannot recommend them highly enough.
5/5
So helpful
Honestly highly recomended agency especially Bethany in Runcorn office who went extra mile to help me out in my very difficult situation. I cannot say Thank you enough.
5/5
Great Friendly Local Service
We have just bought a property through Adams Estate Agents in Runcorn. Prior to contacting them we had tried various online portal sites but without success. It was good to deal with someone with local knowledge who quickly identified our priorities and indeed the first house Allison recommended was the right one and we put a successful offer in immediately. From start to finish nothing has been too much trouble. We are not from the area and all questions we put forward were answered with real professionalism. Julie and I can't thank Allison and Natalie enough and we have no hesitation in recommending their services. Mark Bruce
5/5
Excellent service from Vicky Snape
I’ve been a landlord with Adams for about 5 years and the service I have received has been really mixed depending on who I have been dealing with, so it was great today when I had the pleasure of dealing with Vicky. She responded to my requests in an extremely professional and efficient manner and just made everything so simple and not feel like hard work. Thanks Vicky
5/5
Amazing!!!
"I have to say a huge thank you to the Adams Team for helping us rent out our property. This is the second time we have used them and they never let us down. We live overseas so we really needed an agent that could provide that extra level of support and outstanding communication. The team are friendly, thorough and incredibly professional. In particular I want to give a shout out to the Two Angela's! Thank you so much!"
5/5
Excellent service
Keep me informed - efficient and good with communication
5/5
Very helpful
Had the pleasure of dealing with Bethany Hewitt couldn't have asked for a more helpful person Very polite on the phone Caring and very professional Explained everything in detail Like I said a pleasure to deal with
5/5
Very good service from Beth
Beth guided us through the process for completion of all paperwork, arranged for multiple viewings. Nothing was to much trouble.
5/5
very helpful, friendly and professional would definitely recommend
The girls at adams made the selling of our house go very smoothly. They were very helpful and kept us up to date with everything. I have recommended them to a friend who is now selling her house with them
5/5
Service
Have dealt with Neil on numerous occasions in both a buying and selling capacity. His local knowledge is first rate and his customer service excellent. Have recommended both family and friends due to the first class and friendly service he provides.
5/5
Excellent service from start to finish on our sale
Found a buyer in record time which allowed us to buy the house of our dreams The whole process from start to finish was stress free for us, they dealt with any issues quickly and professionally and made the whole process very easy Special mention must go to Claire toner who kept us updated all along and never stopped pushing the sale to ensure it all went through quickly and hassle free
Thank you Andrew.. We were glad we could assist you with your recent sale. Best wishes for your new home.
5/5
Value for money and more
All the staff at Runcorn Office were very helpful and explained all aspects as we went along. No question or query was too much trouble for them. They treated us with great courtesy and respect at all times making everything less stressful. They gave good feed back from viewings and promoted our house well.
Thank you for your review.
5/5
Excellent, friendly service
I bought my house that was advertised with Adams and had a great experience so when it was time to sell I didn't look anywhere else. They offered me excellent advice and didn't push me to do anything I wasn't comfortable with. Everyone I speak with is excellent and they always get back to me when they say they will. Brilliant communication within the team and between both vendors. I can't speak highly enough of the team and wouldn't hesitate to use them again!
Thanks Laura. So happy you came back to us. Alway nice to have a great relationship with such lovely clients.
4/5
Felt like this agent was just always your listener and helped
I had rented a property for over 16 months and it was lovely to feel like you were only just a call away from them with any concern or help!!! Always felt like they pt me at ease. Sorry to have another agent involve with my next property I do hope they are as helpful and these. Tracey was one of the ladies I delt with a lot and was nice to know she knew me, my situation, and made the my experience with Adams very comfortable.
Thank you for your kind words Joanne.
5/5
Letting Agents
I have used Adams as my Letting Agent now for a couple of years and I would recommend them as they are very efficient. They are very thorough when it comes to vetting potential tenants and they have found me some lovely tenants for my property. I will continue to use them as they are very quick and offer sound advice when you are letting a property. I have not had any void periods which is fantastic.
Thank you for the review. We look forward to assisting you in the future with your property needs.
5/5
Quick sale, helpful staff and great price! Exceptional service!
The staff at Adams could not have been more helpful with the sale of our property. They had to deal with so much more than normal as we lived some distance away from our rented property, but all problems and requests were dealt with cheerfully and efficiently. The property was sold quickly and they showed good market knowledge in the recommended asking price. We were delighted with the price they managed to secure for us.
Thank you for using our services and your review Annette. It was a pleasure assisting you with the sale.
5/5
Angela Davies
Fantastic customer service and an extremely quick application process i would very much recommend Angela she is fabulous.
Thank you Amanda. Angela and the team appreciate the feedback.
5/5
Fantastic Team
We bought our first house in the summer through the Stockton Heath branch. We mainly dealt with Angela and Tara, who were brilliant and always very attentive. They were never to busy to answer any questions and very quick to sort or deal with any concerns. Everybody in the office knew who I was if I called and were really helpful. Thanks again Laura and Johnathan.
Thank you both for your review, Were very glad to be able to assist you with your first home. All the very best!
5/5
Very professional
Staff are friendly and professional. I would use this agent agent and also recommended it to others
Thank you Jo for your review.
5/5
Excellent service & very helpful
Adams were fantastic in dealing with our house sale and helping us find our perfect home always on hand to speak to us and very quick to respond to any questions we had. First class service
Thank you Paul. We were glad to be able to help. Good luck in your new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Adams Estate Agents has 111 reviews across its three offices, rated 5.0 out of 5 overall: 111 on View Agents.
Runcorn has the most, with 51 reviews rated 5.0 out of 5, followed by Widnes with 43.
The three Adams Estate Agents offices, by town:
52 reviews from sellers, rated 5.0 out of 5 on average. For example, Jane wrote: "We listed our property to begin with on Purple Bricks, we had 2 viewings in 6 weeks. We changed to Adams and within a few days we had many viewings arranged ..."
13 reviews from buyers, rated 5.0 out of 5 on average. For example, Stuart wrote: "Buying and selling a home is extremely exhausting and stressful as we all know; and taking away some of those stresses is exactly what Claire and the team did ..."
15 reviews from landlords, rated 5.0 out of 5 on average. For example, Linda wrote: "Received excellent service and assistance from Natalie Woodward and the staff at Michael Adams in Runcorn. The help and advice given to us as first time ..."
7 reviews from tenants, rated 4.9 out of 5 on average. For example, Joanne wrote: "I had rented a property for over 16 months and it was lovely to feel like you were only just a call away from them with any concern or help!!! Always felt like ..."