5/5
GoogleReally great to rent from, any issues or problems are dealt with promptly, always happy to help, room and house is lovely too
Trusted Agent profile · Norfolk and Devon
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Abode reviews in Norwich and Tavistock
★★★★★
63 reviews across 2 offices and 2 platforms
Abode has two offices, in Norwich and Tavistock (Norfolk and Devon). Together they have 63 reviews on two platforms, rated 4.5 out of 5 overall.
62
Reviews on Google
All 2 offices
1
Reviews on View Agents
All 2 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Abode's two offices, most reviewed first. Each has its own page.
Latest reviews from every Abode office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleAbsolutely Terrible, went to rent a place from them, visited 3 properties and i told them I wanted the 2nd one and payed the agency fee, called them a few days later to confirm everything is alright, found out that they booked the 3rd one and now someone else has the 2nd one, then they also blamed me for picking the 3rd one when I requested the 2nd one. Gave no means of fixing the situation, at the very least I got a refund of the sign up fee
Agent replied
We are sorry that you feel that you have been mis-sold a property. After showing you the properties, you were in the 3rd property when you advised the negotiator that you wanted to take it and didn’t want to lose it. At this point the negotiator wrote down the 3rd address on our PDQ receipt in front of you and were also advised that she was then showing someone else the 2nd property, at which point you did not raise an issue with the property you had selected. We have refunded the application fee to you immediately, in order so that you can secure another property which fits your requirements. We hope you find something suitable ASAP. Regards, Abode.
5/5
GoogleHelped us find our dream flat! Everyone we have spoken to has been very friendly and helpful.
5/5
Googlevery friendly and approachable. Stress free move in as well as dealing with any repairs ASAP.
5/5
GoogleI have been with them for almost a year and I'm satisfied so far.
5/5
GooglePerfect for those looking high-quality, affordable houseshares in the area without hassle!
5/5
GoogleHave been really friendly and efficient, helped me find the perfect room.
5/5
GoogleFantastic letting agents, Steve and his team go above and beyond to make people feel comfortable in their shared houses, and keep them maintained and cleaned to a very high standard, wouldn't go anywhere else!
5/5
GoogleI can highly recommend Adobe Lettings if you are looking to find a great room and house keeping in Norwich for a short period of time!
5/5
GoogleRented in March, been here ever since, exceptionally quick for any issues and questions you have. Recommended.
5/5
GoogleI've found Abode to be absolutely brilliant; anything that needs doing gets done ASAP, and they're always extremely pleasant and professional to deal with. I would like to buy my own buy-to-let in the times to come; I've decided that I want Abode to run/manage it for me.
4/5
GoogleFriendly and helpful rental company. Love my flat and they are always quick to respond if any issues turn up.
4/5
GoogleI found my accommodation through Abode and I am happy to bump into them. They are very professional, kind and always available for every necessity. I advice Abode if someone is looking for a room or a flat in Norwich. Giuliano.
5/5
GoogleHelped me find a room and move in within a week of moving to Norwich. Any issues are addressed really quick and resolved without any problems.
5/5
GoogleFantastic company with great properties and even better staff. Every problem I have had over the last year has been fixed or resolved in a matter of days. It's refreshing to be a tenant in such a professional company where your opinions and problems are considered and acted upon.
5/5
GoogleAttentive, reliable and always helpful at Abode. Easy to contact and whenever an issue arises someone they get it sorted as quick as possible.
5/5
GoogleI've been living in a shared house through abode for about 5 months now. I'd highly recommend renting a room through them, they've been friendly, professional, quick to answer questions and quick to fix problems. Very happy with their services.
5/5
GoogleSince moving into my home through abode lettings, I've been very happy with the service that's been provided. Also the staff are very friendly and helpful. Kind regards Sharron
5/5
GoogleI have been living in a property managed by Abode for one year and continue to be impressed by their professional, customer focused attitude. The process of finding somewhere to live was made very easy by Emilia and everyone at the office was very helpful when it came to sorting out contracts etc. Importantly, they are very quick to sort out any maintenance issues in their properties and the process for reporting such issues is very easy and efficient. Would highly recommend them if you are looking for a rental in the area.
5/5
GoogleI have been renting with Abode for 4 months now. I was previously living in a shared house in conditions that were close to horrendous and the individual I was renting from had provided me with none of the documents such as gas safety certificate that were legally required to be given to tenants, the kitchen was falling apart and the smell of gas was sometimes overwhelming. After deciding that I had had enough; I went online to look at other properties. It wasn't long before Steve at Abode had phoned me to ask me about the interest I had shown to a property with the agency. Steve asked about my current living conditions at that time and I explained to him how unhappy I was and clearly he understood my distress. He asked me to email over a PDF of my contract for where I was living in the hopes that he could pick some holes in it so that I could leave that property. Within the hour, Steve had replied to my email with a handful of reasons as to why my 'contract' at that time was so weak and it was clear that the landlord of that property was a fraudster. It was very reassuring to be able to speak with someone such as Steve, who was incredibly professional, who clearly knew what he was talking about, but was also a really nice guy. He guided me through every movement to leave my old property and into the property I'm in now with Abode, which I had viewed just 24 hours after first speaking with Steve. For the extremely fair and affordable price of rent that I'm paying with Abode for such a quality property, the services that are provided are stellar. I have had no problems with any of the facilities in the property since living here and the weekly cleaning service that the agency provides for the communal areas is also great, it's lovely to rent with an agency who takes such care in the upkeep and maintenance of their properties. I could not be happier renting with Abode; the team is great and the property and the area in which I'm living makes me feel safe and at home. I would not hesitate to recommend Abode to friends and anyone else who is having the sorts of troubles that I was suffering from. Thanks!
5/5
GoogleVery professional and friendly. The process of finding the right property for me and moving in was extremely quick and easy, especially considering I was relocating from another part of the country. Nice properties and well maintained - I would recommend them to others!
5/5
GoogleWould highly recommend to anyone looking to rent. Everyone at Abode is professional and friendly and their online contracts make everything so easy! Having had a bad experience with different letting agents in the past, Abode have been perfect in comparison!
5/5
GoogleFrom the moment I walked in to their office on Charing Cross I got a feeling of professionalism, understanding, and commitment towards finding the customer what they are looking for, this carried over to the arranged viewings, on time, knew the property they were showing, no question was left unanswered. They continually keep you informed as to the progress while waiting for the accommodation to become vacant. Their constant desire to make the tenant feel relaxed, at home and important seem to be the very least this outfit can do. Top company, attentive staff and quality dwellings. Thank you all.
5/5
GooglePretty good so far, had some major problems in my room, they sorted it all out in just a few weeks. Always friendly when you come in their office. Shoutout to Amy for sorting out my room. Many thanks, would recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Abode
Which Abode office has the most reviews?
Norwich has the most, with 62 reviews rated 4.5 out of 5, followed by Tavistock with 1.
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