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Abode reviews

4.5

★★★★★ Excellent

63 reviews across 2 offices and 2 platforms

www.abodewestcountry.co.uk

Abode has 63 reviews across two offices (Norwich and Tavistock) and two platforms, rated 4.5 out of 5 overall. Abode has the most, 62. Checked 9 October 2026.

Google logo

4.5 / 5

62

Reviews on Google

All 2 offices

View Agents logo

2.0 / 5

1

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Abode's two offices, most reviewed first. Each has its own page.

Latest reviews from every Abode office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Rating only, no written review.

Jonathan · 24 November 2020 · Abode

Agent replied

We've never charged fees. Even when it was legal! This user has a history of all negative reviews. Please ignore the troll.

1/5

Google

Rating only, no written review.

Sonia · 24 November 2020 · Abode

Agent replied

Never been a customer. This user has a history of all negative reviews. Please ignore the troll.

5/5

Google

Fast replies and helpful

Gr · 8 September 2020 · Abode

3/5

Google

Rating only, no written review.

Kaspars · 18 August 2020 · Abode

3/5

Google

Rating only, no written review.

Malwina · 16 August 2020 · Abode

5/5

Google

Rating only, no written review.

Niroshan · 19 March 2020 · Abode

5/5

Google

Rating only, no written review.

Duncan · 18 February 2020 · Abode

4/5

Google

Rating only, no written review.

Jigu · 18 February 2020 · Abode

5/5

Google

Patient and amazing people. Been with them at two places and love how it’s going

Kay · 21 November 2019 · Abode

5/5

Google

Very efficient service from Steve - our electrics packed up this morning and within hours an electrician was round and problem fixed. Great company to work with, would highly recommend.

M · 20 November 2019 · Abode

5/5

Google

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Lee · 16 September 2019 · Abode

1/5

Google

Director (Steve Barker) punches people.

B · 16 September 2019 · Abode

5/5

Google

Brilliant agents with excellent service care and the properties are concientiously and efficiently maintained. 10 out of 10 would reccommend!

Josephine · 16 September 2019 · Abode

5/5

Google

Best agency ever , the moving in procces was stress free , very laid back and the aftercare service its zero to none . Repairs are always carried out in a fashioned timely manner . Best agency ever in Norwich .Keep up the good work !!

Gabriel · 16 September 2019 · Abode

5/5

Google

The Abode team make everything so easy. Clear communication to tenants and quick responses to any queries you have.

Gareth · 16 September 2019 · Abode

5/5

Google

Best letting agent I have ever had, Would recommend to anyone. - No wacky arbritrary fees - Bills and council tax included in rent - Excellent communication from staff (emailed a week in advance before any visits) - Communal areas are kept in excellent condition by cleaners I honestly cannot make a single complaint, they have been fantastic so far.

Liam · 16 September 2019 · Abode

5/5

Google

I personally house share through this company and have had no problems with anything thus far! Three months in and no complaints yet!

Joshua · 16 September 2019 · Abode

4/5

Google

We have been renting through abode for the past 6 months and have found them helpful, polite and fair. Any issues are resolved very quickly and fairly, and correspondence has been really good.

Horrrry1 · 16 September 2019 · Abode

5/5

Google

I have recently moved into my accommodation and Abode were perfect in helping me find the right place and making the process as easy as possible. My place was painted and spotless when I moved in and I would highly recommend to anybody looking for a place in the Norwich Area.

Harry · 16 September 2019 · Abode

1/5

Google

Terrible company if you're looking to rent. 1/3 staff were helpful. Communication is slack and my dealings with them has been very stressful for an ongoing problem with my flat, potentially causing serious health issues. They're supposed to be there to help me. Although the problem is temporarily fixed now, it's not been with much help from abode. Cleaners are very poor and meetings have been cancelled. Mould is growing in all tennants rooms and throughout the flat in places such as toilet etc. I've had to clean it all myself. My dealings with Abode have been very unprofessional this time round.

Ryan · 16 September 2018 · Abode

Agent replied

Ryan, we are sorry that you feel this way however we strongly disagree with the derogatory comments you have made and at the same time we have not appreciated your tone when communicating your issues to us. The issue you reported was dealt with on the same day which included various contractors cancelling pre-booked jobs to attend to the issue you raised. As it transpired, the issue was due to your own actions, so in turn the stress and health complications were in fact self inflicted, which I understand you are now aware of moving forward in order to avoid this from reoccurring. The Abode team have been on hand to answer all of your emails, calls and discuss the issue in person with you during your visits to the office and have done everything possible to assist you over the last week since you initially contacted us regarding the issue. So communication has never been slack, as you described. To conclude, we hope that we can move forward from this during your remaining stay at the property. Regards, The Abode Team.

5/5

Google

I would highly recommend Abode to anyone - they have been extremely professional and courteous in all my dealings with them. I will happily come back to using Abode in the future!

Ben · 16 September 2018 · Abode

5/5

Google

Rating only, no written review.

Katy · 16 September 2017 · Abode

5/5

Google

Really helpful staff

Sinan · 16 September 2017 · Abode

5/5

Google

Deal very well with difficult issues, keep a decent level of communication and operate well within their means

Thomas · 16 September 2017 · Abode

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Abode

How many reviews does Abode have?

Abode has 63 reviews across its two offices, rated 4.5 out of 5 overall: 62 on Google, 1 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Abode office has the most reviews?

Abode has the most, with 62 reviews rated 4.5 out of 5, followed by Abode with 1.

Where are Abode's offices?

Abode, 5 Charing Cross NR2 4AX; Abode, 86-87 West Street PL19 8AQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.