Trusted Agent profile · Worcestershire
★★★★★
2,551 reviews across 3 offices and 5 platforms
A P Morgan has three offices, in Birmingham, Stourbridge and Redditch (Worcestershire). Together they have 2,551 reviews on five platforms, rated 4.9 out of 5 overall.
401
Reviews on Google
All 3 offices
7
Reviews on Facebook
Business-wide
6
Reviews on Yell
All 3 offices
2,136
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
A P Morgan's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotCorinne was an excellent guide
Corinne was an excellent guide, she was informative and knowledgeable on the property. She also took the time to ask us what we wanted in a house, as opposed to some agents who leave us to it.
Hi Mr Sukhjinder Singh, thank you for your fantastic review. It sounds like Corinne did a great job showing you round. We wish you all the best for the future.
4/5
Trustpilot31 Dolphin Road
31 Dolphin road Prompt getting back to me and the viewing was good she answered all my questions
Hi Mr L Modesti, thank you for your review and glad to hear our team kept you well informed!
5/5
TrustpilotThank you Elysia
Elysia helped me with my purchase, which we both got a little frustrated with at times due to the lack of communications from solicitors and mainly the lease holders. She worked hard to try to get this finalised and I would like to thank her for managing this sale from start to completion.
Hi Tracey, thank you for your review! We know how difficult the process can be so we're glad Elysia was there to help you through. Thanks.
5/5
TrustpilotEllla from the Redditch branch
Ellla from the Redditch branch, so friendly and worked hard for us to sell our house. Really happy with all she did, keeping us updated with all the progress did a fantastic job.Thank you Ella
Hi Emma, thank you for your review! We love hearing feedback like this about our employees! We wish you all the best for the future.
5/5
TrustpilotNikki was very nice and friendly and…
Nikki was very nice and friendly and very professional. We had a very good experience.
Hi Madihah, thank you for the lovely feedback about Nikki - we are glad your viewing went well!
5/5
TrustpilotVery kind and helpful
Rating only, no written review.
Hi Thomas, thanks for the five star review!
5/5
TrustpilotI had a second viewing with Corinne…
I had a second viewing with Corinne today . She is so lovely and easy to chat to. I was pleased she had remembered comments about my requirements from our previous meeting
Hi Mrs Astle, thank you for your review. It's lovely to hear that Corinne was a familiar face at your second viewing! We wish you all the best for the future.
5/5
Trustpilotreally friendly
really friendly, helpful and informative
Hi Tayyab, thank you for the review! We wish you all the best for the future.
5/5
TrustpilotJack Stafford
Jack Stafford, was very kind and helpful. Although the property I was looking for a view was not available anymore, he provided a valid and similar alternative. Overall I am very happy of the service offered by Jack.
Hi Livia, thank you for the lovely feedback. It's great to hear Jack was able to provide alternatives - the market moves so quickly! We hope you find your dream home very soon.
5/5
TrustpilotNikki Rafiq came across very confident…
Nikki Rafiq came across very confident and knowledgeable about the property. She answered all questions we had and made also gave a few ideas of what could be done if we were to purchase the property which is very helpful for a first time buyer especially
Hi Farhana, thank you for your five star review. We know how stressful the process can be, especially for first time buyers so it's lovely to hear that Nikki offered guidance and support. We wish you all the best for the future and hope you find your first home soon!
5/5
TrustpilotCorrine was very welcoming
Corrine was very welcoming, pleasant, professional and engaging. Highly personable and honest, only giving information she could answer and advising that she could pass question on to get an answer or to contact the office to get an answer. Charming, polite, friendly and helpful without pressure, making you feel relaxed as a viewer. I was previously an estate agent for many years and would have been happy to have her work with me. Very nice, cheerful and personable.
Hi Martin, wow - thank you for your review. We are so happy to hear that you had a great viewing with Corrine! It sounds like she provided everything that you needed. We wish you all the best for the future!
5/5
TrustpilotViewing
Viewed a house with Nikki this afternoon. She is really professional and helpful. I am satisfied with all the experiences I have wAP Morgan so far.
Hi Girma, thank you for your lovely feedback about Nikki. It sounds like you had a great viewing!
5/5
TrustpilotNikki was excellent at showing us…
Nikki was excellent at showing us around, and got back to us with our queries quickly. A real credit to the company
Hi Tu, thank you for your feedback - sounds like you had a great viewing!
5/5
TrustpilotExcellent client support and service
We have received first class service from the team at A P Morgan in Redditch who stepped in to help and support us with an extremely upsetting and disappointing experience with another estate agent. A special thank you to Joe for his support and Dan who worked so hard to sell our house for us and for showing so many potential buyers around our home with a very pleasing response and result.
Hi Dawn, we are so sorry to hear you have had a difficult time - the house buying and selling process can be so stressful! We're really happy to hear though that our Redditch team were able to help and support you and find you the right buyer. We wish you all the best for the future.
5/5
TrustpilotRecent house viewing
Recently had a viewing which was a positive experience. I was allowed plenty of time to view the property properly and Corinne was very helpful with any queries I had. Thank you.
Hi D Evans, thank you for your review. It sounds like Corinne provided a great service to you on your viewing! We hope you find your new home very soon!
5/5
TrustpilotI’ve just rented my house out with this…
I’ve just rented my house out with this company. They have been excellent; professional, responsive and no hidden costs. I am very confident that my home is good hands with both them, and a lovely tenant. Praying that the whole journey of being landlady remains this straightforward. Both Abdul and Jack have been great. Keep up the good work.
Hi Katie, thank you for your lovely feedback on our lettings team. We are happy to hear the process has been smooth and straightforward so far! Wishing you all the best for the future.
5/5
TrustpilotExcellent service provided by all staff…
Excellent service provided by all staff no matter who answers the phone they answer your query and help you out.A special thank you to Jack for having been so polite and helpful welcoming all my questions as a first time buyer you dont know what to expect and having had such bad experiences with other companies he really helped make it easy and comfortable to make a decision
Hi Irtiqa, thank you for your five star review - we really value your feedback. We know how tough the process can be - especially for first time buyers! We wish you all the best with your house buying journey going forwards.
5/5
TrustpilotFirst impressions
Met Ella Day on viewing a property in which I was interested. Struck positively by her manner - professional, calm, no pushy monologue, allowed me time to look at property, courteous, answered my questions fully and until I was satisfied. Her full answers showed her grasp of her brief. If she is the standard, I am looking forward to further viewings until I find the right property
Hi, thank you for leaving us a review - we loved reading about your experience with Ella. We really hope your dream property is just around the corner!
5/5
TrustpilotExcellent highly recommend
From, start to finish. Superb customer service experience. Everyone, I spoke to, in person and on the phone. Was passionate, professional, friendly. Ilene, in after sale, is a credit to A P Morgan. Always, professional, friendly, pleasure to communicate with. As moving, is a stressful time. For one and all. Thank you, kindly. For the service and experience, we personally experience.
Hi Jasetheace, thank you for taking the time to leave us a review. We are so glad to hear that Ilene supported you through the process - we know how stressful it can be! We wish you all the best in your new home!
5/5
TrustpilotGreat service from start to finish
Sales agents were very productive and sold our house quickly. They contacted their database of clients and within 2 days we had a whole afternoon full of viewings and we were sold within 4 days. Agents were always very professional. The after care team were fantastic. Always contactable for any query we had and always pushed the solicitors to move our sale and purchase along at a good speed.
Hi Hannah, thank you for your lovely review. It's great to hear we sold your house quickly and provided a positive experience throughout the process! We wish you all the best for the future. Please do not hesitate to contact us if you ever need our services again.
5/5
Trustpilot5 star service so far - highly recommend
We decided to go with APMorgan to sell our house, this decision was based on the initial meeting with Joe (not pushy, very knowledgeable and personable) and the ratings and reviews on here compared to other local agencies we’d got valuations from. We are (so far) extremely pleased we did. The service from Joe has been fantastic, we feel he has had our best interests at heart and given us some very helpful advice when accepting an attractive offer (the day it went on the market) to helping us with advice on what to think about in negotiating our onward purchase (fingers crossed as this is now the next tricky part for us). A huge shout out to Chloe the photographer who not only did an amazing job of showing off our home in the photos but also went the extra mile and kept her appointment with us (thank you Chloe’s boyfriend for being the taxi) when she couldn’t drive because she came down with an ear infection. We can’t thank you enough. We’ll provide another review to let you know how our after sales service progresses but so far we really have no complaints and would fully recommend them.
Hi Neil, what a fantastic review! We really value your feedback on each part of the process - it sounds like our Redditch team are doing a great job. We look forward to hearing about the rest of your experience with us and hope it all goes as smoothly as possible.
5/5
TrustpilotGreat customer service
Great customer service. Thanks.
Hi Artur, thank you for taking the time to leave us a review. We are glad to hear you received a great service from us!
5/5
TrustpilotVery responsive agency
Very responsive agency. Jack in particular had showed us around a couple of properties and was very knowledgable and informative and very friendly. Although properties was not what we were looking for he followed up with us after the viewing, which was a nice touch.
Hi Arina, it sounds like Jack did a great job showing you round! Thank you for taking the time to leave us a review - we hope you find the right property soon!
5/5
TrustpilotGreat customer service
Great customer service. 👌
Hi Falzan, thank you for your feedback! It's great to hear our team provided an excellent service to you. We wish you all the best for the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for A P Morgan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
A P Morgan branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Bronze and 3 Best in Postcode across three branches.
ESTAS winners in two years, the group and its branches: 2025, 2026.
ESTAS awards by year, 20252025 3 Best in Postcode across three branches ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
A P Morgan is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
A P Morgan and its branches won The Negotiator Awards in one year, most recently 2014.
Negotiator Awards winners in one year, the group and its branches: 2014.
Negotiator Awards by year, 20142014 1 Gold and 1 Silver The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Birmingham has the most, with 2,261 reviews rated 4.9 out of 5, followed by Stourbridge with 1,432.
The three A P Morgan offices, by town:
Yes. In The Trusted Agent 2026 awards, Stourbridge won Trusted Agent and Redditch won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Bronze and 3 Best in Postcode awards. The group and its branches have also won 8 other industry awards since 2014.
