4/5
House viewing
Polite and helpful agent, Mark.
Agent replied · 12 June 2024
Hi, thank you for taking the time to leave us a good review. It's great to hear that Mark was polite and helpful.

Trusted Agent profile · Worcestershire
★★★★★
2,556 reviews across 3 offices and 4 platforms
A P Morgan has three offices, in Birmingham, Stourbridge and Redditch (Worcestershire). Together they have 2,556 reviews on four platforms, rated 4.9 out of 5 overall.
401
Reviews on Google
All 3 offices
7
Reviews on Facebook
Business-wide
6
Reviews on Yell
All 3 offices
2,141
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
A P Morgan's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
House viewing
Polite and helpful agent, Mark.
Hi, thank you for taking the time to leave us a good review. It's great to hear that Mark was polite and helpful.
5/5
I had a fantastic experience with Mark…
I had a fantastic experience with Mark Brazier, the estate agent who showed me a property on Charles Street. He was incredibly kind and helpful throughout the entire process. Mark went above and beyond to answer all of my questions and provide me with the necessary information. His professionalism and knowledge of the property were outstanding. I truly appreciate his dedication and patience in helping me find the perfect home. I highly recommend Mark Brazier as an estate agent for his exceptional service and genuine care for his clients.
Hi Olivia, thank you so much for your lovely review! It's wonderful to hear that you had a fantastic experience with Mark and that he left such a great impression. We wish you the best of luck!
5/5
Mark was very helpful and knowledgeable…
Mark was very helpful and knowledgeable about the property.
Hi Robert, thank you for taking the time to leave us a great review. It's wonderful to hear that Mark was able to help you.
5/5
Informative
Informative, knowledgeable of the properties
Hi Jack, thank you for taking the time to leave us great feedback!
5/5
Very helpful and would highly recommend
Rating only, no written review.
5/5
Mark was very informative about the…
Mark was very informative about the property. He was also very friendly. Unfortunately the property was not for me.
5/5
A viewing with Mark
I had a viewing today with Mark, he was smart, friendly, knowledgeable and courteous. He welcomed us into the house and had the right level of engagement, leaving us moments to browse and discuss the property. A great embassador for the company.
5/5
Ilene was excellent
Ilene was excellent, she kept me informed at all times and is a definite asset to A P Morgan. If it wasn't for her, I may have quite easily gone to another Estate Agent
4/5
Viewing and contact
Estate agent who showed us around the property was friendly and informative. Very hard to get in contact with Stourbridge branch, on the multiple occasions we have phoned it has been transferred to another branch as Stourbridge have not picked up
5/5
Viewing
Well informed and personable
5/5
Fabulous
Corinne was on time, polite and very helpful. She answered all my questions and had a great knowledge of the property. She made me feel at ease
5/5
An unexpectedly enjoyable experience.
I had a very strong opinion on what should be emphasised about the house - these included the location, general size, large garden, all big ticket items replaced and safety checks completed satisfactorily. Mark picked up on these and immediately led the viewings from this aspect in a very positive but subtle way. He showed the property in a very honest and straightforward fashion and I felt he made all the viewers feel comfortable and at ease. From my perspective it was an enjoyable and stress free experience. By the time I arrived home after the viewings, there were already two offers in my email inbox. The property was previously managed by another estate agent and I was very disappointed with that experience - from initial photographs and write-up to the 'offers' received, so these dealings with A P Morgan and Mark & Paul this morning have gone a long way to remedy that disappointment. The only small criticism I would have is that with six back-to-back viewings on 15 minute intervals, was not giving the viewers quite enough time for proper discussion. I felt that a couple of the viewers would have appreciated a little longer to get answers to questions they had, as there is quite some history with the house. Overall, extremely happy.
5/5
Well presented gentleman
Well presented gentleman. Explained everything and more . Made me feel comfortable making it easy for me to view the property . Had good knowledge of the property so was able to answer any questions that l had .
5/5
Very helpful !
Rating only, no written review.
5/5
House viewing
Mark was so welcoming, professional and very helpful throughout the house viewing. Thank you
5/5
Wouldn’t hesitate to highly recommend A…
Wouldn’t hesitate to highly recommend A P Morgan. The time from marketing to an agreed letting with ideal tenants was extremely impressive. Abdul from the Redditch office & Abby from the Stourbridge Office were excellent, providing first rate service, regular updates & a nothing was too much trouble approach. They listened, pooled between offices & delivered seamlessly. Thank you Abdul & Abby.
5/5
House viewings
The agent was very pleasant, helpful and knowledgeable
5/5
Jess was great to deal, such an easy process and felt very well looked after at every stage! Wouldn't hesitate to recommend A P Morgan if you are looking to LET a property.
Jess was great to deal, such an easy process and felt very well looked after at every stage!
5/5
Great service
Mark was provided professional and friendly service.
5/5
Happy viewing Really enjoyed it and was very…
Really enjoyed it and was very professional
5/5
Friendly and helpful!
Mark was helpful and friendly, clearly explaining the situation and offering advice!
5/5
Stress-free
House viewing went ahead on time and Emma (McDaid) was lovely and helpful.
5/5
150 Ash tree road, Redditch
Mark was very professional, everything went well.Cheers, all the best.
5/5
Mark is good estate agent
Mark is good estate agent, very responsible and friendly.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for A P Morgan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
A P Morgan branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Bronze and 3 Best in Postcode across three branches.
ESTAS winners in two years, the group and its branches: 2025, 2026.
2025 2 Silver, 2 Best in County and 3 Best in Postcode across three branches ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

A P Morgan is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

A P Morgan and its branches won The Negotiator Awards in one year, most recently 2014.
Negotiator Awards winners in one year, the group and its branches: 2014.
Negotiator Awards by year, 20142014 1 Gold and 1 Silver The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Birmingham has the most, with 2,265 reviews rated 4.9 out of 5, followed by Stourbridge with 1,438.
The three A P Morgan offices, by town:
Yes. In The Trusted Agent 2026 awards, Stourbridge won Trusted Agent and Redditch won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Bronze and 3 Best in Postcode awards. The group and its branches have also won 12 other industry awards since 2014.