Trusted Agent profile · Worcestershire
★★★★★
2,556 reviews across 3 offices and 4 platforms
A P Morgan has three offices, in Birmingham, Stourbridge and Redditch (Worcestershire). Together they have 2,556 reviews on four platforms, rated 4.9 out of 5 overall.
401
Reviews on Google
All 3 offices
7
Reviews on Facebook
Business-wide
6
Reviews on Yell
All 3 offices
2,141
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
A P Morgan's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotMark was excellent and went above and…
Mark was excellent and went above and beyond to show me the property to its full extent, even when the weather was awful. Definitely a true professional.
Hi Chantelle, thank you for leaving such a lovely review. It's great to hear that Mark left such a great impression and went above and beyond for you!
5/5
TrustpilotPaul was great
Paul was great. He answered all my questions and was really helpful. He took a lot of trouble to help me really visualise living in the houses I viewed with him.
Hi Liz, thank you very much for your great review. It's wonderful to hear that Paul was so helpful and helped you visualise your future home! Wish you the best of luck.
5/5
TrustpilotHouse is very beautiful nice location
Rating only, no written review.
Hi Tajmid, thank you for your feedback. It's great to hear that you are pleased with your property!
5/5
TrustpilotExcellent friendly viewing with Mark
Excellent friendly viewing with Mark. Gave us all the info we needed. Excellent agent
Hi Gabrielle, thank you for your feedback. It's great to hear that Mark was able to provide you with excellent service!
5/5
TrustpilotPostive viewing.
Printed details were provided.Mark was helpful. The experience was a very positive one.
Hi Judith, thank you for your feedback. It is wonderful to hear that you had a positive experience and that Mark was helpful. Best of luck!
5/5
TrustpilotJess made the process seamless
Jess made the rental process seamless and as low stress as it could be. A great agent.
Hi Carys, thank you for leaving lovely feedback. It's great to hear that Jess made your experience seamless.
5/5
TrustpilotFriendly and professional
Britt was fantastic at ensuring the process was running smoothly and keeping all parties informed, it really helped our first time buying experience be that bit better! Thanks Britt and the team
Hi Beth, thank you for your feedback. It's so great to hear that Britt kept the process running smoothly through your first buying experience! Best of luck to you.
5/5
TrustpilotWorked hard to find a buyer and pushed…
Worked hard to find a buyer and pushed to get to the sale completed
Hi Jeremy, thank you for your great feedback!
5/5
TrustpilotGood viewing experience.
Mark was at the property ready to greet us when we arrived, which hasn’t happened with other estate agents. Very friendly, and informative on the property. I felt comfortable and relaxed throughout the viewing. The property could be just right for me with a little work and some updating to suit our needs.
Hi Christine, thank you for taking the time to leave great feedback! It's so wonderful to hear that Mark made you feel comfortable through the viewing process. We wish you the best of luck finding your perfect property with us!
5/5
GoogleExcellent staff - really helpful and keen to provide a good service. Thanks!
5/5
GoogleVery well kept residents seem nice your agent was perfect young lady
5/5
TrustpilotIlene
Ilene has been absolutely amazing with us from the start. The house purchase had so many ups and downs which led it being over a year to get it completed. Ilene was always on the phone to give me updates when she had them. She really is someone that cared about us. Thanks again Ilene 😊
Hello, thank you for leaving such a lovely review. It is wonderful to hear that Ilene provided great service throughout your journey. Thanks again and good luck with your new property!
5/5
TrustpilotVery accommodating and helpful when…
Very accommodating and helpful when viewing a property to purchase. Good communication via text and email when confirming viewing.
Hi Kelly, thank you for your great feedback. We are so pleased to hear that you found us accommodating and helpful. We wish you the best of luck through your property hunt with us!
5/5
TrustpilotBrilliant service
Rating only, no written review.
Hi Michal, thank you very much for taking the time to leave us a review. It's great to hear that we provided you with brilliant service.
5/5
GoogleSharon Lewis helped us with the after sale. Got things pushed through and sorted
5/5
GoogleVery happy with the wonderful service given by all the team, Straight forward information which i needed, would happily recommend to anyone selling a property.
4/5
GoogleCorrine Locker was courteous and professional. She phoned us within a couple of minutes of our slot checking where we were and waited for us to arrive. We arrived 9 minutes late from our appointment time. She reminded the remaining time available politely before we started the tour and accompanied us throughout answering questions, as well as offered another viewing before our slot is expired.
5/5
TrustpilotIlene was spectacular
Ilene was friendly, helpful and truly went above and beyond, especially when I asked for a second viewing. She went out of her way to accommodate that for me the same day, in her own time. She gave me plenty of time to look around and didn’t make me feel rushed or pushed into anything. Ilene made what is potentially a very serious decision for me seem easy
Hi, thank you so much for taking the time to leave us such a wonderful review. It's lovely to hear that Ilene provided you with such great service and made the process as stress-free as possible. Wish you the best of luck in your property hunt with us!
5/5
TrustpilotAlways professional and very informative
Rating only, no written review.
Hi Belinda, thank you very much for taking the time to leave us a review. It's great to hear that we could provide you with great service.
5/5
TrustpilotCorinne was very helpfull and provided…
Corinne was very helpfull and provided us with a brief history of the changes that had been made on the house.
Hi Muhammad, thank you for your feedback. It is great to hear that Corinne was helpful and could provide you with information about the property.
5/5
TrustpilotIlene - a great asset
Dealing with Ilene has been an absolute pleasure, both professional and personable. She followed up on things that she said she would and left me feeling very confident in future dealings.
Hi Chantelle, thank you for leaving feedback throughout your process with us. It's so great to see two separate reviews about two members of the team. We are so pleased that Ilene and Mark were able to provide you with such great service.
5/5
TrustpilotIlene was great
Rating only, no written review.
Hi Beth, thank you for your feedback. It's great to hear the Ilene provided great service!
5/5
Trustpilotvery nice and polite agent
very nice and polite agent, he explained and helped with everything, fantastic!
Hi Anita, thank you for leaving us feedback! It's great to hear that you had a good experience with our team.
5/5
TrustpilotMark is a greatly helpful to assisting…
Mark is a greatly helpful to assisting the property view process. Thank you so much for your support
Hi Najeeb, thank you for your great feedback! It's wonderful to hear that Mark was helpful with the property viewing process.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for A P Morgan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
A P Morgan branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Bronze and 3 Best in Postcode across three branches.
ESTAS winners in two years, the group and its branches: 2025, 2026.
ESTAS awards by year, 20252025 2 Silver, 2 Best in County and 3 Best in Postcode across three branches ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
A P Morgan is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
A P Morgan and its branches won The Negotiator Awards in one year, most recently 2014.
Negotiator Awards winners in one year, the group and its branches: 2014.
Negotiator Awards by year, 20142014 1 Gold and 1 Silver The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Birmingham has the most, with 2,265 reviews rated 4.9 out of 5, followed by Stourbridge with 1,438.
The three A P Morgan offices, by town:
Yes. In The Trusted Agent 2026 awards, Stourbridge won Trusted Agent and Redditch won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Bronze and 3 Best in Postcode awards. The group and its branches have also won 12 other industry awards since 2014.
