5/5
TrustpilotVery helpful staff
Very helpful staff, very prompt service and responses.
Agent replied · 10 June 2024
Hello,Thank you for the review, we are glad to hear that you found our staff helpful!
Trusted Agent profile · Worcestershire
A P Morgan estate agents in Birmingham, Stourbridge and Redditch
★★★★★
2,553 reviews across 3 offices and 4 platforms
A P Morgan has three offices, in Birmingham, Stourbridge and Redditch (Worcestershire). Together they have 2,553 reviews on four platforms, rated 4.9 out of 5 overall.
401
Reviews on Google
All 3 offices
7
Reviews on Facebook
Business-wide
6
Reviews on Yell
All 3 offices
2,138
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
A P Morgan's three offices, most reviewed first. Each has its own page.
- A P Morgan Birmingham10 High Street, Longbridge, B31 2UQ2,263 reviews · 188 on Google (4.7)43 in the last 90 days
- A P Morgan Stourbridge15 St. Johns Road, DY8 1EH1,435 reviews · 213 on Google (4.8)64 in the last 90 days
- A P Morgan RedditchEstate House, 12 Church Green East, B98 8BP1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every A P Morgan office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotBungalow viewing …
We found Mark a very pleasant and informative person
Agent replied · 10 June 2024
Hello, We are delighted to hear that you found Mark very pleasant and informative!
5/5
TrustpilotPolite estate agent
Polite estate agent. Helpful and knew everything we needed to know about the house. Could have done with slightly longer to view the property.
Agent replied · 10 June 2024
Hello,We are happy to hear you found our estate agent polite and helpful! Thank you for the feedback.
5/5
TrustpilotGreat service from Ilene
Ilene from the sales team was so friendly showing us around a property, she answered all the questions which we asked and was really helpful. We didn’t feel rushed at all, and nothing was too much trouble! Thank you for making us feel so at ease!
Agent replied · 10 June 2024
Hello,We are happy to hear that Ilene made you feel at ease! Thank you for the review.
4/5
GoogleI'd like to give 4 and a half stars. very good service,especially from Elysia who was always very helpful and from Alex who first explained how things worked. I am very happy with my dealings with morgans.thank you.
5/5
TrustpilotJess ,our representative from A P…
Jess ,our representative from A P Morgan was exceptionally helpful, professional and made sure all our queries were handled promptly.She was always available and made sure all the steps during the tenant search right from advertisement, viewings, contract/referencing were handled in time and as per our expectations.A P Morgan offers - Competitive pricing structure and fantastic customer support All the credit to Jess and team.Highly recommended..Thank you very much.BWs
Agent replied · 10 June 2024
Hello,Thank you for the review, we are glad to hear about your great experience with Jess and our team!
5/5
TrustpilotExcellent viewing experience
Paul showed us around 2 houses. He is very professional but is not a ‘hard sell’ salesman. He is willing to discuss the pros and cons of the property and allow space for the viewer to look at what they are interested in.
Agent replied · 10 June 2024
Hello,We are glad to hear that Paul was willing to discuss the pros and cons and that he gave you the space to look at what your interested in. Thank you!
5/5
TrustpilotVery helpful
Jess was great in helping us to secure our new rental property!
Agent replied · 10 June 2024
Hello,We are very happy to hear that you had a great experience with jess! Thank you.
5/5
TrustpilotPositive experience
Mark was very informative and friendly during our viewings of two properties. He answered any questions we had and made it a positive experience. Would recommend
Agent replied · 10 June 2024
Hello,Happy to hear that Mark was very informative and friendly! Thank you for leaving us a review.
5/5
TrustpilotCorrine was very professional.
Corrine was very professional and helpful during our visit to the property.
Agent replied · 10 June 2024
Hello,We are glad to hear that Corrine was professional and helpful during your visit to the property!
5/5
TrustpilotMark was patient and had a great…
Mark was patient and had a great knowledge about the property. I would certainly like Mark on my next property visit.
Agent replied · 12 June 2024
Hello,We are very happy to hear that Mark was patient with you and had great knowledge about the property! Thank you.
5/5
TrustpilotMark was our member of staff and he…
Mark was our member of staff and he turned up within ample time so he planned ahead, he was well presented and informative and a pleasure to be shown around.
Agent replied · 10 June 2024
Hello,We are delighted to hear about your experience with Mark! Thank you for the review.
5/5
TrustpilotMark Brazier
Mark was really friendly and realistic about the property we viewed. He was very knowledgeable and made us feel comfortable.
Agent replied · 10 June 2024
Hello, We are glad to hear that Mark was friendly, knowledgeable and made you feel comfortable!
5/5
TrustpilotMark was very friendly and full of…
Mark was very friendly and full of advice. Thank you for such a great service!
Agent replied · 10 June 2024
Hello,We are delighted to hear that you had a great experience with Mark!
5/5
TrustpilotMark was really welcoming
Mark was really welcoming, well informed and very professional. We've had Mark show us around a previous property so knew what to expect.
Agent replied · 10 June 2024
Hello,We are glad to hear that Mark welcoming, informed and professional!
5/5
TrustpilotMy experience with the vendor was excellent
My experience with the vendor was excellent, he was very friendly and informative, he explained all the questions I had ready to ask. The whole experience was great.
Agent replied · 10 June 2024
Hello,Thank you for the review, we are glad to hear that you had an excellent experience with us!
5/5
TrustpilotAbby was fantastic
Abby was fantastic, very thorough and helpful in all our contacts.
Agent replied · 10 June 2024
Hello,We are glad to hear that Abby was so helpful!
5/5
TrustpilotMark was the initial agent that viewed…
Mark was the initial agent that viewed my property when it went on the market. I have since met Mark on a number of occasions. He has been very helpful and provided additional information when required. Would recommend him to any perspective buyers.
Agent replied · 10 June 2024
Hello,We are happy to hear that Mark has been so helpful! Thank you.
5/5
TrustpilotExcellent Service
Excellent efficient service from Britt Elvins at A P Morgan. Britt was incredibly helpful and was so organised and kept us informed and updated throughout our house move process. Thank you Britt. 🙂
Agent replied · 10 June 2024
Hello,We are delighted to hear that you had excellent service from Britt! Thank you.
5/5
TrustpilotExcellent follow through!
Rating only, no written review.
Agent replied · 10 June 2024
Hello,Thank you, we are glad to hear you had an excellent experience!
5/5
TrustpilotI want to thank the Bromsgrove letting…
I want to thank the Bromsgrove letting team for everything they have done for me from a landlords prospective over the last 8 months In particular Jack Prosser who has kept calm and has shown great professionalism throughout the time, In what became a difficult situation for the whole team .He was quick to come back to me after my frustrated emails and calls to the office and alot of his time has been spent on my property to help me recover costs I was owed .Thankyou
Agent replied · 10 June 2024
Hello,We are delighted to hear about your experience with us, thank you for taking time to write a review!
5/5
TrustpilotVery knowledgeable
Rating only, no written review.
Agent replied · 10 June 2024
Thank you, we are glad you had a good experience with us!
5/5
TrustpilotVery pleasant viewing
Very pleasant viewing, Corinne was extremely helpful and answered any questions we had with detailed responses. Not to mention in general Corinne's energy, which put an even bigger smile on our faces. Also can I give a big thanks to Priya who did everything in her power to get us a viewing & even turned up herself ! Great energy, great people. Thankyou !
5/5
TrustpilotVery helpful
Corrine was extremely helpful and not too ‘pushy’ like we have experienced with many other estate agents. She was very knowledgeable and respectful of the property and the surrounding area. Overall a great experience.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for A P Morgan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
A P Morgan branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Bronze and 3 Best in Postcode across three branches.
- BronzeESTAS 2026: Sales, West Midlands (Heref, War, WM, Worcs)Redditch
- Best in Postcode (3)ESTAS Best in Postcode 2026
ESTAS winners in two years, the group and its branches: 2025, 2026.
ESTAS awards by year, 2025
2025 2 Silver, 2 Best in County and 3 Best in Postcode across three branches ESTAS 2025 winners
- SilverESTAS 2025: Lettings (Landlords), West Midlands (Heref, War, WM, Worcs)
- SilverESTAS 2025: Lettings (Tenants), West Midlands (Heref, War, WM, Worcs)
- Best in County (2)ESTAS 2025
- West Midlands: Lettings (Landlords & Tenants)
- Worcestershire: Lettings (Landlords & Tenants)
- Best in Postcode (3)ESTAS Best in Postcode 2025
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
A P Morgan is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- West Midlands
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- West Midlands
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The Negotiator Awards
A P Morgan and its branches won The Negotiator Awards in one year, most recently 2014.
Negotiator Awards winners in one year, the group and its branches: 2014.
Negotiator Awards by year, 2014
2014 1 Gold and 1 Silver The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East & West Midlands Agency of the Year
- SilverThe Negotiator Awards 2014: New Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
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Questions about A P Morgan
Which A P Morgan office has the most reviews?
Birmingham has the most, with 2,263 reviews rated 4.9 out of 5, followed by Stourbridge with 1,435.
Where are the A P Morgan offices?
The three A P Morgan offices, by town:
- Birmingham: 10 High Street, Longbridge, Birmingham, B31 2UQ
- Redditch: Estate House, 12 Church Green East, Redditch, Worcestershire, B98 8BP
- Stourbridge: 15 St. Johns Road, Stourbridge, DY8 1EH
Has A P Morgan won any awards?
Yes. In The Trusted Agent 2026 awards, Stourbridge won Trusted Agent and Redditch won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Bronze and 3 Best in Postcode awards. The group and its branches have also won 12 other industry awards since 2014.
