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1/5
Google1. Haggle to pay for paint for fence
2. Haggle to get repairs done / completed
3. Took over 3 weeks to finally receive an email to confirm accommodation, please donβt act like you did me a favour, itβs your responsibility as the property agent to supply any person with documents required for visa applications.
4. Declined pets, my children required a support animal a kitten to be exact.
5. Gave one month notice then had the cheek to charge us for days we were not at the property.
6. Had to beg to get the deposit back.
after listing the above do you think you deserve a 5 star?
You can keep your coffee, I know where my family presents are not wanted!!, , , , , , , , , , , , , , , , , , , , , , , I rented one on the properties in Kilmarnock a few years back I recently asked for a review from my rental cv to my shock I was given a 3/5 π we never paid rent late even though Covid we did not ask for support we looked after the property like it was our own left plants behind and build a little deck outside we left the property in better standards that it was given to us, I honestly feel the 3 start is a poor grade one of the staff members must have a grip with legit people who have paid a lot of money to immigrated to this country!!
Juanita Β· 20 November 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
thank you for your review. Firstly i would like to point out that we do not give ratings for tenancy reviews, we answer the questions we are asked by the reference requestee.
I recall that whilst you were tenant we went above and beyond to supply information in order that you could send over to South Africa to speed up family coming to live here, therefore i completely disagree that anyone within the company has a problem with anyone immigrating to this country. I also feel you are trying to use the race card to justify your review score.
If you wish to discuss this further please feel free to pop into the office for a cup of tea and we can go over anything you wish.
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1/5
Google1. Haggle to pay for paint for fence
2. Haggle to get repairs done / completed
3. Took over 3 weeks to finally receive an email to confirm accommodation, please donβt act like you did me a favour, itβs your responsibility as the property agent to supply any person with documents required for visa applications.
4. Declined pets, my children required a support animal a kitten to be exact.
5. Gave one month notice then had the cheek to charge us for days we were not at the property.
6. Had to beg to get the deposit back.
after listing the above do you think you deserve a 5 star?
You can keep your coffee, I know where my family presents are not wanted!!, , , , , , , , , , , , , , , , , , , , , , , I rented one on the properties in Kilmarnock a few years back I recently asked for a review from my rental cv to my shock I was given a 3/5 π we never paid rent late even though Covid we did not ask for support we looked after the property like it was our own left plants behind and build a little deck outside we left the property in better standards that it was given to us, I honestly feel the 3 start is a poor grade one of the staff members must have a grip with legit people who have paid a lot of money to immigrated to this country!!
J Β· 29 October 2023 Β· 247 Property Scotland
Agent replied Β· 24 August 2024
thank you for your review. Firstly i would like to point out that we do not give ratings for tenancy reviews, we answer the questions we are asked by the reference requestee.
I recall that whilst you were tenant we went above and beyond to supply information in order that you could send over to South Africa to speed up family coming to live here, therefore i completely disagree that anyone within the company has a problem with anyone immigrating to this country. I also feel you are trying to use the race card to justify your review score.
If you wish to discuss this further please feel free to pop into the office for a cup of tea and we can go over anything you wish.
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3/5
GoogleI only visited the website
Eddi Β· 21 October 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you for letting us manage your property.
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5/5
GoogleAmazing service, great help with anything that is needed or required
Kieran Β· 21 October 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you for your lovely review Kieran and we are happy to help you with anything to make your new property your home.
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5/5
GoogleWe dealt with Louise and she was great from start communication excellent π looking forward to our new home β¦
Angela Β· 14 October 2023 Β· 247 Property Scotland Ltd Glasgow
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5/5
GoogleRating only, no written review.
Angus Β· 21 September 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you for your review
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3/5
Google3 stars they didn't have what I was looking for but did recommend another letting agency
Meee Β· 21 September 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
thank you and i hope you have managed to find your new home.
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5/5
GoogleFantastic Service from a friendly & approachable team
Kyle Β· 22 August 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you for your review. It was a pleasure to help you and i am glad we met your expectations
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5/5
GoogleFriendly & trustworthy, so knowledgeable about the area and everything we needed! Thank you much for everything you did to help us!!!
Kim Β· 22 August 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you for you review Kim. Glad we have been able to help you.
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5/5
GoogleDealt with Susan and team at 247, all very helpful and friendly and made the process a whole lot easier
Reiss Β· 22 August 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you Reiss. It was a pleasure to assist you
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4/5
GoogleSusan Laird, Branch Manager pulled out all the stops to support my mum and dad to help them find a new home to live in. They werenβt the easiest to deal with but she looked after them as if they were her own parents.
Thanks Susan for everything.
Jacqui Β· 22 August 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you
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5/5
GoogleThank you to Susan, she made the process so easy, her knowledge of the what we needed to do was outstanding, it took all the stress out of moving! Wouldnβt hesitate to use her again.
CHRISTINE Β· 22 August 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you for your kind words
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3/5
GoogleI have recently gave a review on 24/7 as a one star which was a bit unfair as they SOMETIMES!
Christopher Β· 23 July 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Hi Christopher, i am glad you can now see that we try our hardest to resolve situations that may be out of our control.
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5/5
GoogleSusan was very knowledgable, helpful and responsive. She got things moving really quickly for us and we were very pleased with the service.
Zoe Β· 23 July 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you for your lovely review Zoe, it was a pleasure to work with you. Please come to the office for a cuppa and meet the team when you are home
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2/5
GoogleRating only, no written review.
Michael Β· 18 June 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
please contact the office and we will hopefully be able to resolve any issues you may have.
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5/5
GoogleGood service and comms
Frances Β· 18 June 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you for your lovely comment Frances. It was our pleasure to work with you
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5/5
GoogleVery helpful staff .
Shona Β· 18 June 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you Shona, it was lovely to be able to help you
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5/5
GoogleI find the team at 24 7 are always working hard to get things right and i am very happy with the service they provide.
Roano Β· 18 June 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you for your kind words Roano. It is a pleasure to work with you and happy to hear you are happy with our service
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5/5
GoogleFrom start to finish the process of securing our lovely new home has been easy the staff have been very wonderful and kind x
Sarah Β· 18 June 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Hi Sarah, thank you for your kind words. I am so glad we were able to secure this tenancy for you. The back story is one we love
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5/5
GoogleSold my property through 24/7 within one day of listing. Great service and team were so helpful!
Louise Β· 18 June 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you for your lovely comments Louise. It was a pleasure conducting your sale and so happy with the result you achieved.
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5/5
GoogleThe girls at 24/7 have been so helpful in finding properties for my work colleagues. Nothing is ever a problem and they go above and beyond to help out.
Ashley Β· 18 June 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Good Afternoon Ashley
Thank you for your lovely review, it is a pleasure to work with you.
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5/5
GoogleI received a great service from all the agents at 24 7 property Kilmarnock. They were brilliant in assisting me to get my first tenancy and I would definitely recommend them!
Jordan Β· 18 June 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Thank you for your kind review, it was out pleasure to locate your first home for you and we wish you all the best in your tenancy.
Regards
The 247 Property Team
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1/5
GoogleMyself and my partner had called in regards to a property, trying to get some understanding about why a landlord would allow a dog into the property and not a cat, receiced nothing but attitude and discontempt from the woman on the phone, i would avoid this letting agency as their employees seem to have nothing but contempt for people trying to rent. I fully understand that the landlord has reasons for not allowing cats, but to receive an attitude when trying to find some other solution is highly disgraceful and u professional.
Connor Β· 18 June 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Good afternoon Connor, sorry to hear you were dissatisfied with the response you got when you and your partner called with regard your situation. We did explain the situation and i am sorry that you never got the result that you wanted. Please feel free to call the office again at your convenience or call in have a cuppa and we will explain exactly how a landlord insurance can vary for different properties.
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5/5
GoogleExcellent professional friendly and efficient service from Susan & Christina at 24/7 property. Really appreciated how it was ok to start my lease a few weeks late despite the property being available immediately. Highly recommended!
Ray Β· 18 June 2023 Β· 247 Property Scotland
Agent replied Β· 17 June 2024
Good Afternoon Ray.
Thank you for your lovely review and i am glad you are enjoying your new abode
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.