Trusted Agent profile · Adur

Michael Jones & Bacon Adur reviews

4.7

★★★★★ Excellent

1,100 reviews across 3 platforms

37 North Road, Lancing, BN15 9AS, Adur, BN15 9AS

Michael Jones & Bacon's office in Adur, at 37 North Road, is rated 4.7 out of 5 across 1,100 reviews on three platforms, including 126 Google reviews rated 4.5.

Google logo

4.5 / 5

126

Reviews on Google

This office

Facebook logo

3.0 / 5

45

Reviews on Facebook

Business-wide

Trustpilot logo

929

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Adur office, from every platform, shown as written. First names only.

5/5

Trustpilot

Easy, quick and happy!

So easy and simple to follow the guidance and links, really prompt responses. Very happy with all aspects of the service from Ella Glazebrook.

James · 16 January 2024

Agent replied · 23 October 2024

We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.

5/5

Trustpilot

All points clearly stated

All points clearly stated. Relevant points carried out quickly with no fuss.

George · 28 August 2024

Agent replied · 23 October 2024

Great to hear this! Thank you, we appreciate your feedback.

5/5

Trustpilot

Easy Tenancy Renewal

I was able to talk to Isabella in person and discuss the situation which was very helpful

Sue · 1 June 2024

Agent replied · 23 October 2024

We are thrilled to hear this, thank you so much for your review.

5/5

Trustpilot

Friendly, professional team

Michael Jones keep being great for me, my tenants, and the neighbours, - all equally important to me. Too many in the team to mention by name, but they're consistently excellent at working together to support me in renting out my property.

Emma · 14 July 2022

Agent replied · 23 October 2024

Thank you for your feedback Emma

4/5

Trustpilot

Best agency for lettings

Second time using Michael Jones and they haven’t disappointed. They are all kind and helpful, patient also.I would recommend their professional services.

Siphuxolo · 15 February 2024

Agent replied · 23 October 2024

Great to hear this! thank you so much for your review.

5/5

Trustpilot

Great experience!

Kind and helpful people! Quick to respond to any queries

Miss · 17 September 2024

Agent replied · 23 October 2024

Thank you for the positive feedback! We're glad we could assist you in your journey.

5/5

Trustpilot

Great end of tenancy service by Rob Steward

Rob Steward the Inventories and Checkouts manager was a really big help when dealing with a difficult end of tenancy situation. He communicated well with us at all times and went above and beyond to help us resolve the situation.

Kelly · 7 September 2022

Agent replied · 23 October 2024

Thank you for your 5 star review Kelly.

1/5

Facebook

Hi, we would like to rent a flat for two please. “Sure, just a few questions, are you able to afford it?” Yes. “Great, do you both work?” Yup, full time! “Fantastic, are you a homosexual?” Why yes, I am, and proud! “Oh…. Wrong answer, some of our landlords have strict no homosexuals, sorry, hands are tied, end of story” It plays out like something from a comedy but it’s far from funny. The fact you have made made amazing people feel like they are nothing AND in pride month! IF you have a landlord on your books who is homophobic you really should strike them off and offer to facilitate a move FEE FREE for the disgusting way you have handled this debacle! You CAN make this better or you can keep burying your heads Kisses xx

Daniel · 1 July 2021

5/5

Trustpilot

A most enjoyable buying experience

Helpful and professional throughout our buying process. Strong on personal service and, importantly, very sensitive to our moving requirements on Completion of our new development, Calista. Highly recommended!

Mr · 20 September 2023

Agent replied · 23 October 2024

We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.

5/5

Trustpilot

Keeping us completely updated with the…

Keeping us completely updated with the sale quickly and efficiently.

Patrick · 14 September 2024

Agent replied · 23 October 2024

We appreciate your fantastic review! It's wonderful to know that our team met your expectations.

5/5

Trustpilot

Fab customer service

Darren Belchamber could not have been more helpful with my purchase. He kept in constant communication throughout the sale.I would happily use this agency again.

Rosie · 29 November 2023

Agent replied · 23 October 2024

Thank you for sharing your positive feedback and for choosing our services.

5/5

Trustpilot

Quick and easy

Quick and easy, with very little to do my end. Many Thanks

Michael · 7 August 2024

Agent replied · 23 October 2024

Great to hear this, thank you so much for your review.

5/5

Trustpilot

Very impressed with the whole process…

Very impressed with the whole process when dealing with Michael Jones. Many thanks for all your help and hope to use your services in the future.

Paul · 30 October 2023

Agent replied · 23 October 2024

We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services. We look forward to working with you again soon.

5/5

Trustpilot

They are very quick and reliable and…

They are very quick and reliable and friendly at the same time good service in love with my house

Linda · 31 March 2024

Agent replied · 23 October 2024

Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.

5/5

Trustpilot

Lovely staff…

I found Karlie Davis at your lancing office soo very helpful and friendly

Sally · 18 July 2024

Agent replied · 23 October 2024

Great to hear this! Thank you, we appreciate your feedback.

5/5

Trustpilot

Our renewal process handled by Ella

Our renewal process handled by Ella. She was very helpful and done a quick good job within few days.

Harsha · 21 March 2024

Agent replied · 23 October 2024

We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.

5/5

Trustpilot

Kept in touch over 2 year process

Over a very long process waiting for a new build Michael Jones kept in touch and were always helpful in liaising with the developer and project manager.

RS · 21 September 2023

Agent replied · 23 October 2024

Thank you so much for your review.

5/5

Trustpilot

Ella handled the renewal very…

Ella handled the renewal very efficiently and professionally and is very friendly to speak to on the phone. She made the whole process very easy.

William · 7 November 2023

Agent replied · 23 October 2024

Thank you so much for your review, we appreciate your feedback.

5/5

Trustpilot

Very easy to deal with as soon as I…

Very easy to deal with as soon as I gave them my property to let it was snapped up in a week I would highly recommend and will keep using

Mr · 28 June 2023

Agent replied · 23 October 2024

Thanks so much for your review David, thats great to hear, and we look forward to working with you more in the future.

5/5

Trustpilot

Richard & his team were very…

Richard & his team were very professional, and kept us informed throughout the whole process. They also managed the sale of the property to a successful conclusion. We would recommend Michael Jones for selling a property.

Terry · 12 December 2022

Agent replied · 23 October 2024

Great to hear, thank you Terry

5/5

Trustpilot

Simon McWilton was very helpful and…

Simon McWilton was very helpful and most professional.

Neville · 24 September 2024

Agent replied · 23 October 2024

Thank you for your positive feedback! We’re delighted to hear that Simon McWilton provided you with helpful and professional service. If you need any further assistance, please feel free to reach out!

5/5

Trustpilot

Lisa Holden is a brilliant ambassador for Michael Jones

I have contacted Michael Jones as I was looking to move and I found a kind and very helpful lady - Lisa Holden who helped me in my journey. Lisa has helped us to have our dream home.

Customer · 23 September 2022

Agent replied · 23 October 2024

So glad to hear we could help you find your dream home. We will pass your kind message on to Lisa.

5/5

Trustpilot

Prompt attention

Prompt attention, good communication and great customer care

Barbara · 23 September 2024

Agent replied · 23 October 2024

Thank you for your positive feedback!

5/5

Trustpilot

Everyone at Michael Jones are all so…

Everyone at Michael Jones are all so helpful and find new tenants very quickly. Very please with the service we receive from them.

Ms · 14 December 2023

Agent replied · 23 October 2024

We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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