Trusted Agent profile · Adur
★★★★★
1,100 reviews across 3 platforms
37 North Road, Lancing, BN15 9AS, Adur, BN15 9AS
Michael Jones & Bacon's office in Adur, at 37 North Road, is rated 4.7 out of 5 across 1,100 reviews on three platforms, including 126 Google reviews rated 4.5.
126
Reviews on Google
This office
45
Reviews on Facebook
Business-wide
929
Reviews on Trustpilot
Business-wide
Every review we hold for the Adur office, from every platform, shown as written. First names only.
4/5
TrustpilotWill use again.
Good all round service, including marketing of the properties. The viewings part could be improved/more reliable. But otherwise excellent thereafter.
Thank you for your review. We appreciate your feedback.
5/5
TrustpilotEllie brought the suggestion of a…
Ellie brought the suggestion of a rental increase to our attention. It was perfect timing and good to know our rental property rate is being monitors to ensure good value for the tenant and owner.
Thank you for your feedback Michelle.
5/5
TrustpilotKim Brand renewed tenancy
Kim Brand renewed the tenancy agreement efficiently and correctly.
Great to hear this, thank you so much for your review.
5/5
TrustpilotHandled well
The tenancy renewal was handled very smoothly by Kim Brand
Great to hear this, thank you so much for your review.
5/5
TrustpilotElla handled our recent tenancy…
Ella handled our recent tenancy renewal, the process was, quick, smooth & clearly communicated! Thanks.
We appreciate your feedback and are glad we could assist you.
5/5
TrustpilotCalm efficient service
Calm efficient service - professionally handled
Thank you for your positive feedback! We’re delighted to hear that you experienced calm and efficient service from our team.
5/5
TrustpilotI am very happy with the way that Ms. Sue Harris carried out the tenancy renewal process.
I was kept informed about my options well advance of the due date, which would help me if I wanted to do my own research on how to proceed.
Thank you so much for your review Med. We appreciate your feedback and are glad to hear that you were pleased with your experience with us. We will pass this on to Sue.
5/5
TrustpilotThey react to my problems
They react to my problems, that I don't even know about. They are great 👍
Thank you so much for your review, we appreciate your feedback.
5/5
TrustpilotTenancy Renewal
My tenancy was up for renewal and Ella Glazebrook managed the process and negotiations on my rent increase politely and professionally. Nobody likes an increase but Ella helped to make the whole process as stress free as possible.
Great to hear we could make the process as stress-free as possible for you Dennis.
5/5
TrustpilotThe Tenancy agreement on my rental…
The Tenancy agreement on my rental property has just been renewed, the latest renewal was handled very professionally by Jane Hoskins From the lettings team. I am always very pleased by the comprehensive service provided by the team at Michael Jones
Thanks for the 5 star review. We will pass this on to Jane and the lettings team.
5/5
TrustpilotR.J.K
thanks 2 isabella whitham for getting my tenancy renewed with in 48hrs 👍top drawer🙂
Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.
5/5
TrustpilotTenancy renewal notification
Kirsty notified me by email that my rental property tenancy was due for renewal, giving me the latest advice in connection with renewals. She then followed this up with a telephone call. She is always friendly and totally professional.
Thanks Janina. Great to hear.
5/5
TrustpilotReally efficient service
Really efficient service, prompt responses and dealt with any issues well. Really happy with the customer service given for my check out to get my deposit back. Also my move in was smooth, excellent communication a leak was reported and resolved within 24 hours of move in.
Thank you Emma for this fantastic 5-star review. Was there anyone in particular who stood out to you? As a company, we love to share our reviews with our staff and acknowledge the great work they have done.
5/5
TrustpilotRenewal was smooth
Renewed my tenancy for another year. Really smooth and helpful
Thank you! It's wonderful to know that our team met your expectations.
5/5
TrustpilotVery pleased with the renewal of the…
The Tenancy agreement on my rental property has just been renewed for another year, , the latest renewal was handled very professionally by Kirsty Smith at Michael Jones, Excellent service thank you.
Thank you very much
5/5
TrustpilotGreat service to use as a landlord
Great service to use as a landlordVery helpful and informative I have spoken with Sue Harris in particular many times and nothing is ever too much trouble and she’s extremely responsive to any emails I send Would recommend
Thank you for your review Julie.
5/5
TrustpilotTenancy inquiry resolved quickly
Ella (Glazebrook) was very efficient, professional and friendly. She handled my query very quickly from the phone call to emailing confirmation. Thank you very much
Thank you so much for your review Paul, we appreciate your feedback.
5/5
TrustpilotProperty refurb work
Rob StewardInventories & Checkouts ManagerWorthing LettingsRob Stewart organised and oversaw the refurbishment of kitchen and bathroom in our property. We are very pleased with his work.
Great to hear this, thank you so much for your review
5/5
TrustpilotKept informed all through the process
Thank you
5/5
TrustpilotVery helpful and friendly staff
Very helpful and friendly staff. No complaints :)
Thank you for your positive review!
5/5
TrustpilotMy experience with Michael Jones was…
My experience with Michael Jones was awesome because they made it easy for me to do my viewing online and they do not miss any appointments.
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us.
5/5
TrustpilotProfessional renewal management
Excellent service by Ella (Glazebrook) in managing the tenancy renewal. Good sound advice to us (landlord) and prompt negotiation and resolution with the tenant.
Thank you for sharing your positive feedback and for choosing our services.
5/5
Trustpilotgood service
good service from Kim Brand
Thank you for your feedback!
1/5
TrustpilotNever listens to the tenants needs no…
Never listens to the tenants needs no matter how important they are always takes lanlords side
We sincerely apologize for any inconvenience you experienced Sarna. I have passed your comments on to the branch manager who will be in touch directly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
