Every review we hold for the Adur office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAll the staff at the Ferring branch…
All the staff at the Ferring branch were very efficient, they showed professionalism at all times along with a great sense of humour, leading the way through our house sale in a very volatile market.A special mention must go to Angela Brockwell and Emma Winrow for their continued help, support and friendliness.
Caroline · 17 October 2022
Agent replied · 23 October 2024
Thank you for your review Caroline. Great to hear we could help you so well through your house sale.
★★★★★ 5/5
TrustpilotWe have used Michael Jones as our…
We have used Michael Jones as our managing agents for a number of years now. We are very pleased with the service they provide. Most recently, Ella in the lettings department has dealt with the tenancy renewal. She gave us good advice and dealt with the renewal professionally.
Tim · 7 March 2023
Agent replied · 23 October 2024
This is great to hear, thank you for your review Tim.
★★★★★ 5/5
TrustpilotStress-free selling
From valueing, photographing and listing my property, to liasing with me throughout the sale, all members of Michael Jones showed a high level of efficiency, professionalism and care. They turned what could have been a stressful experience into a seamless process.
Mr · 21 September 2023
Agent replied · 23 October 2024
We are delighted to hear that you had a great experience with us Matthew. Thank you for sharing your positive feedback and for choosing Michael Jones.
★★★★★ 5/5
TrustpilotSmooth check in and collection of keys.
The service I received from Hannah while completing the check in and collection of keys on move in day was second to none.
Sean · 18 October 2025
★★★★★ 5/5
TrustpilotSue was very helpful with sorting all…
Sue was very helpful with sorting all tenancy requirements.
Jay · 16 February 2022
Agent replied · 23 October 2024
Thank you Jay.
★★★★★ 5/5
TrustpilotEasy let
The entire process of renting which can be a nightmare was stress free with Michael Jones. Great flexibility and efficiency with viewings, referencing and moving.We ve communicated with Hayley Scammell on few occasions regarding maintenance and tenancy and she has been very professional and extremely helpful/supportive. Thanks for housing us !M&A
Aksana · 9 November 2022
Agent replied · 23 October 2024
Great to hear this, thank you for your feedback Aksana.
★★★★★ 2/5
TrustpilotExtremely Disappointed with Service
When I had a major problem, help was refused. I have let this property with Michael Jones for 35 years. I have never asked for help during this time.
Jeanne · 31 May 2024
Agent replied · 23 October 2024
We are so sorry to hear about your experience and would love to put this right. I have passed on your comments, and we will be in touch this afternoon.
★★★★★ 5/5
TrustpilotAll good
All good but the property not ready when I move in carpet not replace electricity gas supply not informed me about where I got to contact some damage in the property not repair
Fabian · 11 March 2024
Agent replied · 23 October 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotJane was lovely
Jane was lovely. Very friendly and helpful.
Eloisa · 9 May 2022
Agent replied · 23 October 2024
Thank you Marvin.
★★★★★ 5/5
TrustpilotKim Brand she is amazing!
Kim Brand she is amazing!! I’m so happy with the way she handled my renewal. I can’t thank her enough for the excellent work done for me Much appreciated for your time Kim
Nyasha · 7 March 2024
Agent replied · 23 October 2024
Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.
★★★★★ 5/5
TrustpilotVery well organised and professional…
Very well organised and professional service Ella Grazebrook who helps manage our property portfolio is always there to assist when required.Well done to all the team
Brian · 16 July 2024
Agent replied · 23 October 2024
Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.
★★★★★ 5/5
TrustpilotExcellent Service from Catherine
Catherine McCabe dealt with the check out of a one of my flats. She was extremely professional and helpful and always emailed me back the same day.
Jeanne · 28 June 2024
Agent replied · 23 October 2024
We are thrilled to hear this, thank you so much for your review.
★★★★★ 5/5
GoogleThese estate agents are superb. Full of knowledge and advice and in particular James was a real help and made the whole process seem effortless. Which is more than I can say for my solicitor.
Highly recommend them. Professional knowledgeable and really friendly.
Use then and ask for James Great guy
J
Deus · 26 October 2018
★★★★★ 5/5
TrustpilotExtremely helpful and quick customer…
Extremely helpful and quick customer service
William · 12 March 2026
★★★★★ 5/5
FacebookGeorge was fantastic! He helped me get a place for my parents and made sure everything ran smoothly. A few problems along the way but he was able to sort everything out for me and in the end get my parents the best place possible. I highly recommend George and his fantastic team.
Katie · 9 December 2017
★★★★★ 5/5
TrustpilotI’ve been a customer of Michael Jones…
I’ve been a customer of Michael Jones for 10 years they’ve been extremely helpful with my buy-to-let portfolio. James & Sue are always at the end of the phone. I would highly recommend them. They are by far the best agent.
Gary · 24 August 2023
Agent replied · 23 October 2024
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
★★★★★ 5/5
TrustpilotReliable, professional and caring in all aspects
We had a bad experience with another agent before we switched to Michael Jones. Best thing about them is how they follow up on the actions and coordinate with all parties across a house chain.
Rahul · 15 January 2024
Agent replied · 23 October 2024
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
★★★★★ 5/5
TrustpilotSmooth Tenancy Renewal
Ella Glazebrook handled our recent tenancy renewal. She communicated well with all parties, clearly explained the various options and answered queries promptly and concisely. Overall, a very smooth experience, professionally handled by Ella, thank you!
Mr · 10 January 2024
Agent replied · 23 October 2024
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
★★★★★ 5/5
TrustpilotLetting renewal
Efficiently dealt with letting renewal by Sue Harris and her team
R · 30 July 2021
Agent replied · 23 October 2024
Great to hear, thank you! We will pass this onto Sue.
★★★★★ 5/5
TrustpilotSuper helpful employee
The lovely Darcey showed us around and couldn't do more regarding providing us with the essential information and assisting me on my application.
Main · 23 August 2024
Agent replied · 23 October 2024
Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.
★★★★★ 5/5
TrustpilotTeam @ Michael Jones
Tenancy renewal and rent negotiations is made vey easy with Michael Jones. Isabella Whitham thank you for all your effort in securing the renewal, negotiating with the current tenant..
John · 1 May 2024
Agent replied · 23 October 2024
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized.
★★★★★ 5/5
TrustpilotWillingness & Persistence
As a property company we sell many properties and deal with many agents. The team at Michael Jones & Co persisted and managed to secure a sale efficiently. Securing a sale is one thing however Sam's willingness and persistence to see the sale through to completion was first class. We will certainly take the opportunity to use Michael Jones & Co again. Many thanks. Ross
Ross · 25 October 2019
Agent replied · 24 December 2024
Thanks so much for your fantastic review Ross. It's great to hear that we did a brilliant job for you and we have passed your feedback onto Sam and the team.
★★★★★ 5/5
TrustpilotThe Findon Valley team
The Findon Valley team, were extremely efficient and helpful at all times, making the whole process of purchasing the property seamless.
Christian · 16 September 2024
Agent replied · 23 October 2024
We are thrilled to hear that you enjoyed your experience with us.
★★★★★ 5/5
TrustpilotGood professional service and helpful advice…
Ella Glazebrook provided us with an informative and professional service with the renewal of a rental agreement with our tenant. Happy to recommend this company and staff member to any landlord.
Dudley · 18 March 2024
Agent replied · 23 October 2024
Thank you sincerely for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it's heartening to know that we were able to meet your expectations.
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