Trusted Agent profile · Adur

Michael Jones & Bacon Adur reviews

4.7

★★★★★ Excellent

1,116 reviews across 3 platforms

37 North Road, Lancing, BN15 9AS, Adur, BN15 9AS

Michael Jones & Bacon's office in Adur, at 37 North Road, is rated 4.7 out of 5 across 1,116 reviews on three platforms, including 126 Google reviews rated 4.5.

Google logo

4.5 / 5

126

Reviews on Google

This office

Facebook logo

3.0 / 5

45

Reviews on Facebook

Business-wide

Trustpilot logo

945

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Adur office, from every platform, shown as written. First names only.

5/5

Trustpilot

All the staff at the Ferring branch…

All the staff at the Ferring branch were very efficient, they showed professionalism at all times along with a great sense of humour, leading the way through our house sale in a very volatile market.A special mention must go to Angela Brockwell and Emma Winrow for their continued help, support and friendliness.

Caroline · 17 October 2022

Agent replied · 23 October 2024

Thank you for your review Caroline. Great to hear we could help you so well through your house sale.

5/5

Trustpilot

We have used Michael Jones as our…

We have used Michael Jones as our managing agents for a number of years now. We are very pleased with the service they provide. Most recently, Ella in the lettings department has dealt with the tenancy renewal. She gave us good advice and dealt with the renewal professionally.

Tim · 7 March 2023

Agent replied · 23 October 2024

This is great to hear, thank you for your review Tim.

5/5

Trustpilot

Stress-free selling

From valueing, photographing and listing my property, to liasing with me throughout the sale, all members of Michael Jones showed a high level of efficiency, professionalism and care. They turned what could have been a stressful experience into a seamless process.

Mr · 21 September 2023

Agent replied · 23 October 2024

We are delighted to hear that you had a great experience with us Matthew. Thank you for sharing your positive feedback and for choosing Michael Jones.

5/5

Trustpilot

Smooth check in and collection of keys.

The service I received from Hannah while completing the check in and collection of keys on move in day was second to none.

Sean · 18 October 2025

5/5

Trustpilot

Sue was very helpful with sorting all…

Sue was very helpful with sorting all tenancy requirements.

Jay · 16 February 2022

Agent replied · 23 October 2024

Thank you Jay.

5/5

Trustpilot

Easy let

The entire process of renting which can be a nightmare was stress free with Michael Jones. Great flexibility and efficiency with viewings, referencing and moving.We ve communicated with Hayley Scammell on few occasions regarding maintenance and tenancy and she has been very professional and extremely helpful/supportive. Thanks for housing us !M&A

Aksana · 9 November 2022

Agent replied · 23 October 2024

Great to hear this, thank you for your feedback Aksana.

2/5

Trustpilot

Extremely Disappointed with Service

When I had a major problem, help was refused. I have let this property with Michael Jones for 35 years. I have never asked for help during this time.

Jeanne · 31 May 2024

Agent replied · 23 October 2024

We are so sorry to hear about your experience and would love to put this right. I have passed on your comments, and we will be in touch this afternoon.

5/5

Trustpilot

All good

All good but the property not ready when I move in carpet not replace electricity gas supply not informed me about where I got to contact some damage in the property not repair

Fabian · 11 March 2024

Agent replied · 23 October 2024

Thank you for taking the time to share your experience.

5/5

Trustpilot

Jane was lovely

Jane was lovely. Very friendly and helpful.

Eloisa · 9 May 2022

Agent replied · 23 October 2024

Thank you Marvin.

5/5

Trustpilot

Kim Brand she is amazing!

Kim Brand she is amazing!! I’m so happy with the way she handled my renewal. I can’t thank her enough for the excellent work done for me Much appreciated for your time Kim

Nyasha · 7 March 2024

Agent replied · 23 October 2024

Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.

5/5

Trustpilot

Very well organised and professional…

Very well organised and professional service Ella Grazebrook who helps manage our property portfolio is always there to assist when required.Well done to all the team

Brian · 16 July 2024

Agent replied · 23 October 2024

Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.

5/5

Trustpilot

Excellent Service from Catherine

Catherine McCabe dealt with the check out of a one of my flats. She was extremely professional and helpful and always emailed me back the same day.

Jeanne · 28 June 2024

Agent replied · 23 October 2024

We are thrilled to hear this, thank you so much for your review.

5/5

Google

These estate agents are superb. Full of knowledge and advice and in particular James was a real help and made the whole process seem effortless. Which is more than I can say for my solicitor. Highly recommend them. Professional knowledgeable and really friendly. Use then and ask for James Great guy J

Deus · 26 October 2018

5/5

Trustpilot

Extremely helpful and quick customer…

Extremely helpful and quick customer service

William · 12 March 2026

5/5

Facebook

George was fantastic! He helped me get a place for my parents and made sure everything ran smoothly. A few problems along the way but he was able to sort everything out for me and in the end get my parents the best place possible. I highly recommend George and his fantastic team.

Katie · 9 December 2017

5/5

Trustpilot

I’ve been a customer of Michael Jones…

I’ve been a customer of Michael Jones for 10 years they’ve been extremely helpful with my buy-to-let portfolio. James & Sue are always at the end of the phone. I would highly recommend them. They are by far the best agent.

Gary · 24 August 2023

Agent replied · 23 October 2024

We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.

5/5

Trustpilot

Reliable, professional and caring in all aspects

We had a bad experience with another agent before we switched to Michael Jones. Best thing about them is how they follow up on the actions and coordinate with all parties across a house chain.

Rahul · 15 January 2024

Agent replied · 23 October 2024

We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.

5/5

Trustpilot

Smooth Tenancy Renewal

Ella Glazebrook handled our recent tenancy renewal. She communicated well with all parties, clearly explained the various options and answered queries promptly and concisely. Overall, a very smooth experience, professionally handled by Ella, thank you!

Mr · 10 January 2024

Agent replied · 23 October 2024

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.

5/5

Trustpilot

Letting renewal

Efficiently dealt with letting renewal by Sue Harris and her team

R · 30 July 2021

Agent replied · 23 October 2024

Great to hear, thank you! We will pass this onto Sue.

5/5

Trustpilot

Super helpful employee

The lovely Darcey showed us around and couldn't do more regarding providing us with the essential information and assisting me on my application.

Main · 23 August 2024

Agent replied · 23 October 2024

Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.

5/5

Trustpilot

Team @ Michael Jones

Tenancy renewal and rent negotiations is made vey easy with Michael Jones. Isabella Whitham thank you for all your effort in securing the renewal, negotiating with the current tenant..

John · 1 May 2024

Agent replied · 23 October 2024

Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized.

5/5

Trustpilot

Willingness & Persistence

As a property company we sell many properties and deal with many agents. The team at Michael Jones & Co persisted and managed to secure a sale efficiently. Securing a sale is one thing however Sam's willingness and persistence to see the sale through to completion was first class. We will certainly take the opportunity to use Michael Jones & Co again. Many thanks. Ross

Ross · 25 October 2019

Agent replied · 24 December 2024

Thanks so much for your fantastic review Ross. It's great to hear that we did a brilliant job for you and we have passed your feedback onto Sam and the team.

5/5

Trustpilot

The Findon Valley team

The Findon Valley team, were extremely efficient and helpful at all times, making the whole process of purchasing the property seamless.

Christian · 16 September 2024

Agent replied · 23 October 2024

We are thrilled to hear that you enjoyed your experience with us.

5/5

Trustpilot

Good professional service and helpful advice…

Ella Glazebrook provided us with an informative and professional service with the renewal of a rental agreement with our tenant. Happy to recommend this company and staff member to any landlord.

Dudley · 18 March 2024

Agent replied · 23 October 2024

Thank you sincerely for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it's heartening to know that we were able to meet your expectations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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