Trusted Agent profile · Addlestone
★★★★★
854 reviews across 2 platforms
126 Station Road, Addlestone, KT15 2BQ
Part of Seymours - Camberley, see every office.
Seymours's office in Addlestone, at 126 Station Road, is rated 4.4 out of 5 across 854 reviews on two platforms, including 228 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Seymours Prestige Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Addlestone.
Every review we hold for the Addlestone office, from every platform, shown as written. First names only.
5/5
GoogleWell done. Very professional and very hard working. My property is now sold and purchaser is very happy also.
Thank you, we really appreciate you taking the time to leave this review. It’s great to hear the sale went smoothly and that both you and the purchaser are happy with the outcome. All the best for what’s next!
1/5
TrustpilotThe Seymours
The Seymours, Woking was given the whole combo of bad experience you can get from an estate agency.
5/5
TrustpilotWalton on Thames- Fantastic!
From start to finish my whole experience with my new purchase has been amazing. Jamie and Clare at the Walton on Thames branch have been incredible, professional and efficient throughout the whole process. Nothing was too much trouble. Great experience, heartfelt thank you for your help.
4/5
TrustpilotFriendly and informed staff
We have been kept informed about viewings and we feel Seymours were positive about our house. The valuation was a bit too high initially but we thought it would help with negotiation. However, we eventually decided to drop the price dramatically and we started to get some more offers. They could be a bit better with more regular feedback.
Thanks Deborah. Good to see that it's overall positive, but we can certainly look at ways to get the regular feedback sorted. Thanks again.
1/5
TrustpilotIf I could give them zero I would!
If I could give them zero I would!! Absolutely shocking service!!! Booked in to view flats for this to be rescheduled 4 times by them!!! To be told we will definitely see the 1 flat we want to… email them to confirm this to be told they will try and request this?!?!!! Not to mention they take days to response to email and everytime they have cancelled it’s been with in a couple of hours of viewing after sorting out an early finish at work for them to cancel and expect us to be flexible when they have already cancelled 4 times
Hi Charlotte, thanks for the review. Firstly may I apologise for your experience with us, It is very unusual for a customer to experience what you have but nonetheless it shouldn't happen. All reviews, be they positive or negative are important to us as they are used to improve services. I would like to look into this matter on your behalf, therefore could you please let me know which office you are referring to? Regards, Ian.
5/5
GoogleAmazing service and very quick Thank you very much! Really happy. Really great staff all around. Danielle for the sales progression and Charlotte for getting me the sale. Thank you!
Thank you so much for your kind words! We're thrilled to hear you had a great experience and that the team made everything smooth and efficient for you. We really appreciate your feedback!
5/5
TrustpilotAdmirable estate agent.
Seymour’s are proving to be an admirable estate agent. At all times they have proved to be honest, open and trustworthy. They have taken our problems and limitations on board in our quest to move to a much more expensive area housing-wise, offering plenty of help and sound-advice. Many thanks!
Thank you, Michael! We're so glad to hear that you've found our team to be honest, open, and supportive throughout your move. It's great to know that the advice and help we've provided have made a difference in your journey to a new area. We really appreciate your kind words!
5/5
GoogleWe had a great experience with Seymours for the sale of our property. Specifically Danielle, who was extremely helpful and professional, making the process as smooth as possible.
Thank you for your kind words and positive feedback! We're so pleased to hear that you had a great experience and that the process went smoothly. Wishing you all the best for the future!
1/5
TrustpilotWas an awful experience from start to…
Was an awful experience from start to finish. I thought the stressful part would be the physical side of moving. But no it was the agents and the solicitor that they recommended. The only agent I can praise is Toby at the knaphill office. He was a delight to deal with.
Thank you for sharing your feedback. We’re sorry to hear that your experience wasn’t as expected, and we apologise for any frustration you encountered. Whilst we’re pleased that Toby was able to make a positive impact, we’d also appreciate the opportunity to learn more about the issues with the solicitors we recommended and to discuss our services in more detail. Please get in touch with the office, we’re here to help
5/5
GoogleGreat team, explained things clearly, communication was excellent. If selling your house, I cannot recommend them highly enough.
Thanks so much for the great review! We appreciate you taking the time to recommend Seymours Addlestone.
5/5
TrustpilotProfessional Progressive Result Driven
I have to say how impressed I was with the whole team at Seymours nothing was too much trouble. Amy, Tom , Spencer, Zo and Brett. They all showed professionalism and honesty when handling the sale. If you want an Estate Agent that really does go the extra mile Seymours should always be at the top of that list. No wonder they are No 1 in Woking
Thanks JDS. There's a large team of people in the Woking office, but despite this we try to keep things personal in the same way we'd want to be treated. Thanks for using as and always pop in to say hi if you're passing.
5/5
GoogleLooking to move has had its personal moments of uncertainty, indecision and concerns. There's so much to searching and potential buying but I met an amazing team at Seymours Addlestone. They were so understanding, supportive and considerate over the many months that I was looking. In the end I decided on a property in a different area, but I would have loved to have bought through them as I know I'd have been greatly supported every step of the way. They have great appreciation that looking for a house is much more than financial and practical considerations, though it is that too; it's also about what is true for a person/family/couple etc. and whatever their next steps in life are. A great team.
Hi Karin, what a lovely review, and would have loved to have found you something. the whole team prides itself on our professionalism, dedication and the approach we have to achieving the very best results for all we come in to contact with! Thanks again, please pop in anytime you are in the area.
1/5
TrustpilotSeymours letting service in Woking is a…
Seymours letting service in Woking is a joke. Disgusting "service" and attitude. I would advise anyone to stay well clear of this place. They are happy to take your money and that's it.
Hello Elizabeth, thank you for taking the time to review our services, we take each one very seriously. As a result we will review your comments and be in touch.
1/5
TrustpilotReview of Guildford seymours
Review of Guildford seymours - 1/5 absolutely useless incompetent Sales and Letting team. The 1 star goes to whoever the person is who speedily puts up the signs.
5/5
GoogleAfter using another popular estate agent who didn’t sell out home after 4 months Seymour’s came to the rescue and sold our home one the first viewing , from start to finish there communication has been great and help resolve issues along the way . I wouldn’t hesitate to recommend them.
Hi Claire, thank you so much for your lovely feedback and for taking to the time to write a review. We hope you settle quickly into your new home! Thanks again, Seymours Estate Agents, Addlestone.
5/5
GoogleExcellent service from all the team at Seymour’s. Not only through our sale but also purchase.
Thank you so much for your kind words! We're delighted to hear you had a great experience with our team throughout both your sale and purchase. It was a pleasure working with you, and we wish you all the best in your new home!
1/5
TrustpilotUtterly ridiculous people
Utterly ridiculous people, completely disingenuous and deceitful. We made an application to view a property that had literally just been added to Rightmove. Got an appointment the next day, address seemed weird since the postcode wasn't in the right place and the building photos looked different between website and google maps. We figured it must have been a new build, since the advert said new build and hoped google maps just hadn't been updated yet.We turn up, it's not the same property at all. The red faced agent in an ill fitting blue suit then lies through his teeth, to our faces, claiming he had called and spoken to my partner the day before and explained the property we wanted had already gone and they intended to show us something different. Riiiiiight, good one.The property they decided to show us wasn't even within our budget, so they completely wasted our time! Spent over an hour driving through the school traffic to and from a bogus viewing. They then flatly refused to answer any communications about their behaviour, whilst claiming they had taken our details and would be in touch if anything came up in the future, that met our criteria. We then spent weeks watching multiple properties come on rightmove and never received any communication from Seymours about any of them. I guess they just blacklisted us, since they had already shown us their true colours and we had dared to call them on their BS.Having spoken to several other agents in the area, Seymours are well known for being utterly underhanded and devious! I strongly recommend you avoid going anywhere near them... they utterly suck, they are the reason estate agents have an appalling reputation.
Hello Andy, thanks for the review. We appreciate the comments and can assure you that we take all reviews very seriously. We will be reviewing your experience with us.
5/5
TrustpilotI have just sold with Seymours Woking…
I have just sold with Seymours Woking and was very happy with how the sale was handled. In particular, Maxine from the Sales Progression Team was very helpful, providing me with recommendations when I needed them. I would definitely use Seymours again.
Hi Helen,Thank you for sharing your experience! We’re so pleased to hear you were happy with how your sale was handled. Maxine from the Sales Progression Team will be delighted to know her recommendations were helpful to you.We’d be thrilled to assist you again in the future.
5/5
GoogleThe team at Seymours in Addlestone has been attentive, professional and courteous at all times. Our property sold quickly which is what you want, and their chasing of other transactions in the extremely long chain has been greatly appreciated. Exemplary service.
Hi Matthew, it's a pleasure to read about your positive experience with our branch. Congratulations on the sale of your house. Don't hesitate to contact us if you require our services again in the future.
5/5
TrustpilotBilly Jones Seymours
Billy Jones was the agent to show me a flat in Woking today. He was very professional, helpful and very patient. Also before the viewing he provided me with all information I required fully and swiftly. a top agent :)
Hi Jasmin, Thanks for the message. We have shared it with Billy.
5/5
Trustpilot5 star service
Thanks to Ben and the team at Seymours Ripley for their professional approach to finding us a property. They were very helpful and we will definitely use them when we are looking to sell
Thanks for the lovely comments Ian and for taking the time to review the team at Ripley.
5/5
TrustpilotSeymour's in Surbiton OUTSTANDING
Seymour's in Surbiton have been absolutely outstanding! Not only did they find me the perfect property, it was in the perfect location. Truly helpful from the outset and a pleasure to work with. Buying/selling is stressful at the best of times, so great to have an agent with empathy and professionalism! Many thanks
Hi Dom, thank you for your wonderful feedback! We're delighted that our Surbiton team could find you the perfect property in the ideal location. Your appreciation of our helpfulness and professionalism truly means a lot to us.
1/5
TrustpilotI am absolutely disgusted with the…
I am absolutely disgusted with the director of the Staines branch. I decided to make an offer on the property they had advertised with a very high deposit but the sheer way that we were spoken to by him and pushed to the point of belittling us was awful to want a higher offer. Coming from a sales background - offending a potentially buyer to not wish to deal with your agency again is not the right way to do business and if that’s what he promotes to his staff he should step down. This was purely the disrespect from the agent that made me do a complete u turn to not deal with this director again. It seems my offer wasn’t submitted at all as no one got back to me with the outcome either so they pick and choose what offers to put to the vendor. Not right practice.
Hi Avani, not sure is there's a glitch of some kind but I can only see your review as - I am absolutely disgusted with the…Doesn't give any more detail of you experience.
5/5
TrustpilotExtremely helpful team especially…
Extremely helpful team especially Clive, charity and Fiona in the Guildford and working offices.
Hi Sarah. We're proud to have such a dedicated and helpful team, and your feedback is greatly appreciated. It's been our pleasure to share in your journey and If you ever need us again, please don't hesitate to reach out.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Seymours Prestige Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Addlestone.
