Mortimers Accrington reviews

★★★★★ 5/5

Google

This review is about Leanne Taylor , who dealt with myself in selling my home.Leanne was in touch on a daily basis and doing things that really was not even her resonsibility , this was so the house sale could run has smoothly has possible..Leanne showed a depth of empathy towards myself and the problems we were dealing with from the purchasers side,leanne kept me sane.iWOULD HIGHLY RECOMMEND Mortimers when selling a propertyPositiveResponsiveness, Professionalism

Weesa · 13 July 2021

★★★★★ 5/5

Google

I recently bought a property from Mortimer’s. The whole team was fantastic. Chris Taylor kept me up to date on a regular basis, he was very accommodating and exceeded my expectations from start to finish. I’ll certainly use them again , 5 stars! Thanks Kate R

Kate · 20 March 2024

★★★★★ 2/5

Google

Only had 2 experiences with mortimers, the first the estate agent was late to the viewing and the homeowners had to show us around, and the second our viewing was cancelled the day before with no explanation, had to ring up to find out the property was under offer.

Joe · 2 July 2026

★★★★★ 5/5

Google

Recently dealt with Mortimers helping my mother in law sell her home can only say absolutely amazing from start to finish! Matt and Leanne made the whole process so easy, thank you so much to the whole team cannot recommended enough, if you want a stress free sale with a team you can trust go with Mortimers 🤩 …

Tina · 8 October 2022

★★★★★ 5/5

Google

Recently use mortimers it was great experience, deal with Cara Cavannagh she is very helpful all the through, thanks for team mortimers and Cara Cavannagh definitely recommend 😊 …

Zahoor · 6 March 2026

★★★★★ 5/5

Google

Absolutely the best estate agents!!! Leanne is amazing goes above and beyond. I sold my house through property shop and had no end of trouble. The house I purchased was through mortimers and I have been helped every step of the way. I'm don't think I would be in my new house without all the help from mortimers.

Esther · 19 September 2022

★★★★★ 5/5

Google

I recently purchased a property from here and all the staff were incredibly helpful, especially Tom Moss. He was exceptionally helpful and guided us through every step to make sure the process went as smooth as possible.

A · 20 March 2024

★★★★★ 5/5

Google

Great service from James and the team. They made buying a house really quick and easy. Kept me up to date on the whole process so I knew everything was moving along. The contract ready option ensured the house sale went through extremely quickly and efficiently. Everyone was friendly & professional, amazing job! Thank you!

Nick · 16 September 2022

★★★★★ 5/5

Google

Really appreciated all the help and support given by Grace throughout the process of purchasing our new home - always happy to help & kept us informed along the way.

Alix · 20 January 2026

★★★★★ 5/5

Google

Having spoken to several estate agents initially, we were impressed by Mortimers due to their outstanding client oriented approach, we felt that we were not just a number and that we were actually important to the company, not just another house to sell which was the impression given by larger agents! Mortimers have just sold my parent’s home of 57 years. During this time my mother was hospitalised several times and nothing was too much trouble, from Matthew visiting her in her sheltered housetop email from Chloe asking about her health on a regular basis. Working with Chloe in particular has been a pleasure. She has called on a weekly basis along with emails to keep us informed of progress and has made the sale an easy transition for my mum. Her professionalism, work ethic and telephone manner is second to none and whenever she was asked to check on something it was done and fed back to us with some immediacy. It is the personal touch that has made this sale so easy for us and I cannot recommend Mortimers highly enough. Thank you Chloe.

Carolyn · 6 February 2023

★★★★★ 5/5

Google

Me and my partner have just bought a property with Mortimers we genuinely cannot recommend them enough. We’d actually gone for another property with another estate agents only to discover he was pushy and rude. So when we found our new home and spoke with Chloe we knew this was the place for us! She was incredibly helpful and didn’t mind my million questions, emails and calls (ha sorry!) and regularly updated us at the least on a weekly basis. She pushed both solicitors to keep moving and get things done in a timely manner without hesitation. She would call and be frustrated herself with any delays and dived head first into the whole process and telling me what happens next, when & why. The weekly phone calls were such a relief knowing that things were processing and if they stalled she soon hassled people as to why and to hurry up! Again, thank you so much Chloe we will absolutely not hesitate in recommending anyone to you! You kept me sane when the house buying world was spinning. If we ever need to sell or buy another property I will be contacting Chloe first hand! **This woman deserves a pay rise! **

Ashleigh · 6 February 2023

★★★★★ 5/5

Google

Had a very challenging sale that went on for quite a while but Leanne at Mortimers stuck with it to the very end. Went above and beyond to the very end. I was kept updated regularly and Leanne was always available for me to let off steam to. Would definately recommend to friends and family. Thank you Leanne x

Christine · 19 September 2021

★★★★★ 5/5

Google

Can’t thank Leanne and Matthew so much for there hard work, they both have been absolute brilliant with the experience I had, Leanne went beyond and above to help me with the sale of my property, while My Solictor wasn’t being so responsive, without them this sale wouldn’t go through. Very professional and good at there jobs.

Waqas · 19 September 2021

★★★★★ 5/5

Google

After viewing numerous properties with Mortimers Estate Agents, I am extremely pleased with their service. Their outstanding viewing representative, Jennifer, has been exceptionally kind and has made the viewing experience far superior to any I’ve had with other estate agents. She has made me feel comfortable and provided clear, concise information about each property. Jennifer’s extensive knowledge of all the properties she shows is truly impressive.

Nadeem · 9 October 2024

★★★★★ 5/5

Google

Great company to deal with and the staff are amazing. Leanne was a pleasure to deal with and was very helpful, as was Matt. Straight forward, honest and reliable. Managed to find a buyer, agree sale and sell my property within 3 weeks of going on to the market. Highly recommended and cannot thank them enough.

Omar · 19 September 2021

★★★★★ 5/5

Google

Brought my first home with the help of Mortimers Amazing team especially Tom Moss as he was amazing to work with and communicated really well !!!

Halima · 11 May 2024

★★★★★ 5/5

Google

We recently sold our house with Mortimers. After a very difficult time due to things falling through we managed to get it done in the end. James Barnes went above and beyond for us and even went through the effort of calling us to keep us informed and even chased stuff the solicitors should have done. Highly recommend selling with this estate agent and with James. Thanks for everything from myself and Allyce.

Freddy · 17 April 2023

★★★★★ 5/5

Google

Fantastic local estate agents, special mention for Tom who got me the very best price for my house negotiated between buyers to get the best price for me, veda always keeping you upto date with information about your sale really organised company and keeps you in the loop about everything as the sale progresses, Matt runs a great team in Accrington all credit to them all.

Paul · 9 October 2025

★★★★★ 5/5

Google

I've just moved into my new home & although the process took a little longer than expected, we finally got there. On a personal note, U would like to thank James Barnes in keeping me in the loop throughout the exchange & when asked a …

Lewis · 8 October 2022

★★★★★ 4/5

Google

We were dealt with efficiently, during the sale of our house especially by Tom Moss, Chris Taylor, and Waol Falconer. Thank you Mortimer's Accrington.

Kathryn · 13 May 2024

★★★★★ 5/5

Google

Recently bought a house through mortimers and they helped take some of the home buying stress away! Waol was fantastic and always stayed in contact, she was always happy to reply to emails and worked her magic on the final push of the sale! Thank you

Rachael · 16 September 2022

★★★★★ 5/5

Google

Recently sold my house with Mortimers and dealt with Leanne. She went above and beyond for us during the negotiations, getting us the best price possible for our house. On top of this throughout the sale of my house she kept us informed …

Joe · 8 October 2022

★★★★★ 5/5

Google

I bought the property through Mortimer Accrington branch. Tom Moss was my representative for the purchase of property. His performance from start to end was exceptional. He was happy to help all the time. All the staff in Accrington branch was amazing. They were very helpful. I will use Mortimer Accrington again in future.

Muhammad · 13 May 2024

★★★★★ 5/5

Google

I have just bought a house with these guys and they were first class. I dealt with James Barnes who was truly wonderful to work with, he answered every phone call, and email promptly and if he wasnt available the team informed him and he got straight back to me, he made my experience stress free. Would absolutely recommend. Thankyou again so much. PS the little gift pack was too perfect 😍

Rachel · 6 February 2023