Trusted Agent profile · Accrington · Lancashire
Verified
★★★★★
408 reviews across 1 platform
22 Blackburn Road, Accrington, Lancashire, BB5 1HD
Part of Mortimers, see every office.
Mortimers's office in Accrington, Lancashire, at 22 Blackburn Road, is rated 4.9 out of 5 across 408 reviews on 1 platform, including 408 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Mortimers won in 2026.
The Trusted Agent 2026 results for Mortimers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Accrington office, from every platform, shown as written. First names only.
5/5
Googlefantastic service, Would highly recommend!! thank you leanne.
Thankyou for the review Daniel, Good luck with the property and I am looking forward to working with you more in the future. Best wishes Leanne and team 😊 …
5/5
GoogleReally helpful couldn't do more to help
Thank you for your review
5/5
GoogleI've very recently purchased a house through Mortimers and what can I say apart from: what excellent service!! Chloe the Sales Negotiator for the house was brilliant throughout the process …
5/5
GoogleJust sold a house with Mortimer's and I'm very happy with how it went from start to finish …
5/5
GoogleFrom the top I have to give James Barnes, Chloe Jenkinson and Mortimers Estate Agents the full 10/10. …
5/5
GoogleExcellent service , with extremely knowledgeable & helpful staff . Would not hesitate in using Mortimers in Accrington again if selling my house.
5/5
GoogleSelling and hopefully buying through Mortimers. Jen who does the viewings is an absolute star. Very professional and goes above and beyond.
5/5
GoogleSold and bought a property through Mortimers with the help of Waol. She is fantastic, I wouldn't use another estate agent now.
5/5
GoogleGreat experience buying a property couldn't fault the service provided by Chris Taylor, such a pleasure to deal with
5/5
GoogleI have found this team not only productive beyond what we anticipated but through the whole process of searching ,finding and buying our property made every stage easier and went again went out of their way to aide the end process …
5/5
GoogleCan't fault their service, excellent from the off. Explained everything clearly, talked about options & advice on how to get best price possible. …
1/5
GoogleDon't hate just browsing
We’re sorry you have only been able to give us a 1 star rating. Customer service is hugely important to us, so we would like to contact you so we can apologise and understand where we can improve, but unfortunately we do not appear to have any record of you. We would be very grateful if you could contact us to discuss.
5/5
GoogleA difficult negotiation and purchasing process was made much less stressful by the amenable and efficient James Barnes at the Accrington Branch of Mortimers
5/5
GoogleThe agents showed enthusiasm from start to finish even though it wasn't an easy property to sell. Professional throughout the whole process. …
5/5
GoogleRating only, no written review.
Thank you for leaving us a five star review!
5/5
GoogleWhat a fantastic service from Leanne at Mortimers ! We have just sold our home of 20 plus years and it has been an emotional process …
5/5
GoogleWaol looked after me during my sale and she was amazing. I cannot recommend highly enough- thank you.
2/5
GoogleLeft a message via their site. Got a call back from another branch promising a call from the Accrington one. Still waiting - although they have missed out now.
5/5
GoogleFantastic service from Waol and the sales team
5/5
GoogleA successfully completed sale managed by Chris at the Accrington office.
4/5
GoogleLong standing estate agents in Accrington area, friendly, knowledgeable staff. spoke to a staff member about viewing a property, very professional. Recommended.
5/5
GoogleVery happy with the service from Mortimers :)
5/5
GoogleVery professional yet personal service.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Mortimers, Accrington won Gold; Mortimers, Blackburn with Darwen won Trusted Agent.
