5/5
GoogleGreat customer service. Really helpful advice and easy to talk to Was dealt with by Chloe. She was really informative and helpful
Trusted Agent profile · Accrington · Lancashire
Verified
Mortimers Accrington reviews
★★★★★
408 reviews across 1 platform
22 Blackburn Road, Accrington, Lancashire, BB5 1HD
Part of Mortimers, see every office.
Mortimers's office in Accrington, Lancashire, at 22 Blackburn Road, is rated 4.9 out of 5 across 408 reviews on 1 platform, including 408 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Mortimers won in 2026.
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Awards
The Trusted Agent 2026 results for Mortimers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Accrington office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent company, very friendly and helpful staff. Will use again I'm sure.
Agent replied · 6 February 2024
Thank you!
5/5
Googlefantastic service selling my home from waol (mortimers ) only took 2 months with superb communiction . nothing was to much trouble and she explained everything, every step.highly recommend you use this company and waolas your advisior
4/5
GoogleI sold my late mothers' house with Mortimers Accrington Branch in July 2022. I found the service they provided to be professional and generally very competent. The marketing of the house was done to a high standard and the house achieved a …
5/5
GoogleThe agent Chloe has worked so hard to find solutions to enable me to exchange and complete and has been very resourceful, thinking outside the box and coming up with potential solutions which have worked out. She kept me up to date …
5/5
GoogleRecently purchased a property through mortimers and would describe my dealings with them as top class. My sales Negotiator waol was brilliant from start to finish she was more than …
5/5
GoogleMy experience with Mortimer's when buying my first home was everything I could have ever wished for. …
Agent replied · 1 June 2024
Thankyou for your kind words Maryam, It was lovely to finally meet you on Friday and hand the keys over! It was a pleasure to support you through the process of buying your first home together and I wish you both all the best for a healthy … More
5/5
GoogleBeen a great help finding the right house would recommend to use themPositiveProfessionalism
Agent replied · 14 June 2024
Hi, Wasim thank you for your positive review.
5/5
GoogleExtremely happy with the professionalism shown from our first contact all the way through to completion. Chloe has done a superb job in keeping us updated with the progress of the sale in a very friendly but professional manner. She made …
5/5
GoogleCan't fault Chloe Jenkinson for all her support. Nothing was too much to ask. Every email and phone call answered everytime. Went above and beyond to help us secure the property. Even after the purchase has helped with contacting the seller …
5/5
GooglePurchasing a property through Mortimer's has been a great experience. The best part of this was Chloe - our sales negotiator. If you want someone to diligently follow up, communicate clearly and frequently - she is the one! She has been …
5/5
GoogleI would highly recommend the Accrington Branch of Mortimers Estates Agents. The service was very relaxed, and there was no pushy sales added to the pressure of purchasing a new home, which can be off putting. Our timescales were met, and …
5/5
GoogleI asked Mortimers to deal with the sale of my mothers house following her death. Whilst our berevement was stressful enough we also had the added worry of serious illness with our son. Enter Chloe! Our appointed sales negotiator was a …
5/5
GoogleJames Barnes at Mortimers Estate Agents (Accrington branch) seamlessly facilitated my property sale; from point of valuation through to completion. An extremely efficient and professional service was provided. Would certainly recommend.
5/5
GoogleI recently purchased a property through Mortimers. (Around 5 weeks ago) I viewed a few houses, even offered on one or two, but it wasn’t meant to be. …
5/5
GoogleThanks for asking me you home are lovely x
Agent replied · 6 February 2024
Thank you for your 5* review
5/5
GoogleFirst class service lovely staff very helpful and respectful
Agent replied · 6 February 2024
Thank you Lesley
5/5
GoogleJames and the whole team at Mortimers were always helpful, friendly and polite. We were kept up to date throughout which helped make the entire process a lot less stressful. Thanks to you all.
5/5
GoogleCurrently buying a house from Mortimers and completing soon. From the initial enquiry til the end i have been very impressed with the high level of care, attention, skill, professionalism and perseverance of Chloe Jenkinson. I am a Branch …
5/5
GoogleI would like to underline my opinion in relation to the employees of Mortimers Accrington I have been in contact since March 2022. Starting with Metthew Willcock' s professional approach and help other members of his team were absolutely …
5/5
GoogleVery helpful and professional service from Melissa,I would recommend Mortimers Estate Agents to anyone wanting to sell their property
Agent replied · 6 February 2024
Thank you Steven, Really appreciate your comments and recommendation, we really enjoyed working with you. All the best, Melissa
5/5
GoogleMelissa and Laura are very nice the service I received from Mortimers was exscellent and they was exstremeley helpful
Agent replied · 6 February 2024
Thank you for your review it was a pleasure to help with the sale of your property
1/5
GoogleMade an appointment no one turned up waste of the time
Agent replied · 6 February 2024
Thank you for your review Alan. We are sorry that nobody was able to attend the appointment, although it's not an excuse some members of the office have had to self isolate and it had stretched our resources. We pride ourselves on the … More
5/5
GoogleGreat experience overall, Chloe really went above and beyond to provide a smooth and stress free service. A real asset to the company.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Mortimers Accrington
Has Mortimers won any awards?
Yes. In The Trusted Agent 2026 awards: Mortimers, Accrington won Gold; Mortimers, Blackburn with Darwen won Trusted Agent.
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