5/5
I recently bought property in Northampton and I am very pleased with Lucy Alan services and they were very helpful
Trusted Agent profile · Abington
★★★★★
141 reviews across 2 platforms
Office 40, Burlington House, Wellingborough Road, Abington, NN1 4EU
Lucy Alan Estate Agents's office in Abington, at Office 40, is rated 4.9 out of 5 across 141 reviews on two platforms, including 140 Google reviews rated 4.9.
Every review we hold for the Abington office, from every platform, shown as written. First names only.
5/5
I recently bought property in Northampton and I am very pleased with Lucy Alan services and they were very helpful
5/5
Would 100% recommend Lucy Alan if you’re thinking of selling your house (or buying!). Lucy and Alan are both really friendly and personable. Always easy to contact them and everything was straight forward. Really competitive with fees. Very happy to have sold our house after our first day of viewings. Thank you Lucy and Alan for making selling our house seem so easy and as un-stressful as it can be!
5/5
Very friendly and professional staff, helpful and competent. Everything went as planned. I would recommend them to my friends.
5/5
In choosing Lucy Alan for the conveyancing of my mother's house, we didn't realise the excellent service we would receive. The best point is that you know who you are dealing with and they know immediately the details of your property and the currently situation. They is no unnecessary communication or being pressurised for decisions. They made the whole process simple and easy without any frustrations or concerns. Would highly recommend.
5/5
Lucy and Alan were upfront about the market and gave us realistic expectations throughout the whole process. …
5/5
I would not hesitate one bit to recommend Lucy Alan estate agents. We primarily dealt with Alan for for our first time purchase. Nothing was ever too much trouble - he was patient and cooperative throughout the whole process and even turned up at the house with the keys and a bottle of champagne! If you are looking for a personal touch when buying or selling then this is the estate agent for you. I liked the consistency of dealing with the same person throughout - it helped settle my nerves and gave me huge reassurance. We liked Alan so much we have invited him back to the house for a glass of bubbly once we have completed our renovation! Thank you Lucy Alan!! XPositiveResponsiveness, Professionalism
5/5
We had the absolute pleasure of selling and buying through Lucy Alan Estate Agents. We could not have asked for better service. We were kept in the loop at all times during what turned out to be a difficult purchase! Thanks Lucy and Alan! You are the best!
5/5
My first time selling a house and so glad i decided to go with Lucy Alan, dealt with Lucy for the majority of the process and she was brilliant from start to finish, a perfect mix of professional and friendly, always happy to answer any questions i had, positive and reassuring when things got a bit difficult (through no fault of theirs) and easy to get in touch with. I would 100% recommend, i will definitely be a returning customer if i decide to sell again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I really recommend Lucy Alan Estate Agents, from start to finish they was very helpful and could talk to them at any time which took any pressure away. As this was my first time selling a house and didn't know what to expect or even do and was very upsetting as was my parents home and the house I grew up in. But there was never any issues with Lucy, just harassment from other estate agents, this estate agents are first class and would definitely recommend too anyone.
5/5
Outstanding. It took us over 8 months to find our first home, we met a lot of estate agents but none as friendly, knowledgeable and willing to go the extra mile as Lucy Allen. They mediated tricky issues raised in our home buyer survey, made daily calls to wayward solicitors (making sure we completed before the stamp duty hike) and even popped round once to make sure we had settled in. Simply amazing, there every step of the way, I cannot thank them enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Lucy Alan estate agents were fantastic from start to finish. It can be a stressful time purchasing your first home, and you can feel pretty clueless to it all, but they made the whole experience feel very easy going. Both Lucy and Alan were super reliable throughout, always on the other end of the phone if we needed anything, and very personable. The whole process went very smoothly, and on the day of completion they gave us some lovely gifts, which was such a nice touch. We’d highly recommend them, and would most definitely work again with them in the future if we look to moving at any point.
5/5
Lucy and Alan were fantastic. They really understood our property and how to showcase it to prospective buyers, we were impressed with the quality of the photography and the descriptions online. They were really helpful with valuations and organising viewings to suit our schedules and when showing people around, made sure to double check on details instead of making answers up. Whilst our chain was hampered by things outside of our control, Lucy and Alan kept us updated and importantly kept talking to the chain and our solicitors to keep things moving, we felt they were in our corner and fighting to keep the chain alive. We would happily recommend Lucy Alan Estate Agents to anyone in and around Northampton.PositiveResponsiveness, Professionalism
5/5
A pleasure to deal with Lucy and Alan for my sale not pushy (like other estate agents) .. if only they had dealt with my purchase too
5/5
I had an amazing time with Lucy and Alan. They been helping me with selling and buying a house. I can't be more grateful for an fanatic job they done. And they are also very nice people. Thanks for everything
5/5
A massive Thank You to Lucy Alan Estate Agents. I asked them to sell my house when I was struggling to sell my Shared Ownership house. The house sold so quickly. Every step of the way Lucy has kept us up to date with the process, chased people when needed and always been on hand to answer any questions I have. Thank you so much guys in helping us get it over the finish line!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Lucy and Alan gave a very friendly and professional service from the first viewing, through negotiating with the seller, then through the many legal issues that emerged until finally Lucy was able to give me the keys personally and welcome me to the property with a bottle of bubbly. They were both quick to respond to questions and pro-active in monitoring the status of the legal queries. Highly recommended.
5/5
From the outset, and for the duration of our house sale, both Lucy and Alan were very helpful and kept their heads when all around were losing theirs ! Throughout I was impressed with their customer communication skills and their timely responses. I felt I was in good hands; I could rely on their judgement and knowledge of the house market. All good wishes for the growth of the business and a prosperous 2022. Thank-you, Andrea Treeby.PositiveResponsiveness, Professionalism
5/5
From start to finish I found both of them so on top of the game, pushing in all the right directions and true to their word getting the job done to a 5 star rating!!! Would highly recommend them. Best estate agents I've known actually and i've moved enough over the year to try out many!! Many thanks and it won't be long before I call you two up again 👌PositiveResponsiveness, Quality, Professionalism, Value
5/5
The loveliest people to deal with,,I can highly recommend them
5/5
Brilliant local estate agents. Unlike some of the larger, more corporate estate agents, Lucy Alan have a real passion for what they do and they work extremely hard to achieve the best outcomes for their clients. Keep up the good work!
5/5
I put my flat on the market earlier this year and choosing Lucy Alan was a very easy decision for me. They offered a very personal and professional service, they were honest with me and they always helped where they could. I mainly dealt with Lucy, but if Lucy wasn't available, I could rest assured that Alan would know who I was and was able to help me with my queries.PositiveResponsiveness, Professionalism
5/5
Happy to use Lucy Alan as our daughter was very happy with them when purchasing her new home. Always nice to have that personal touch with companies. Always available to contact at all times. Would recommend them without doubt!
5/5
Would highly recommend Lucy Alan. Lucy was always on the end of the phone to help with any queries and was very personable, professional and supportive throughout.
5/5
Extremely pleasant to work with, communication was always swift and I felt that they really were looking out for my best interests. I was always informed of any changes and they were always very informative making the whole process of buying a house for the time quite smooth. As a first time buyer they really ensure I got the services and support I needed, I would 100% recommendPositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lucy Alan Estate Agents's Abington office has 141 reviews across two platforms: 140 on Google, 1 on Facebook.
Lucy Alan Estate Agents Abington is rated 4.9 out of 5 across all 141 reviews, and 4.9 out of 5 on Google from 140 reviews.
Lucy Alan Estate Agents Abington, Office 40, Burlington House, Wellingborough Road, Abington, NN1 4EU.