Lucy Alan Estate Agents reviews

★★★★★ 5/5

Google

Absolutely brilliant experience from start to finish. Found a buyer for my property within a few days. Lucy and Alan were super professional, efficient, and clearly know their stuff. Communication was spot on throughout, always kept me updated and nothing ever felt like too much trouble. Everything was handled smoothly and with real attention to detail, which made the whole process stress-free. You can tell they’re highly skilled at what they do, and it really shows in the results. Wouldn’t hesitate to recommend them to anyone looking for a reliable estate agency at a very reasonable price. 5 stars all the way.

Hugh · 15 April 2026

★★★★★ 5/5

Google

I am shocked at so easy Lucy and Alan made the selling process. It can feel like running a gauntlet. So many emotions involved in selling and buying, but I didn’t worry after Alan and Lucy came to see me. They were so helpful, efficient and knowledgeable. I sold on the 1st viewing for full asking price. The viewers saw it from the pre marketing instagram post they made! So happy I chose them and listened to their advice. I really couldn’t have asked for more. I’ll only be using them in the future, can’t recommend them enough.

Ellie · 2 April 2026

★★★★★ 5/5

Google

Lucy and Alan were really great when it came to selling my house - prompt at getting it into the market and got it sold on the first day of viewings! Super helpful throughout and responsive, sale went through quickly and seamlessly as Lucy and Alan were anlways on top of things. Being a small team both of them knew about my sale so it was easy to get updates. Also very competitive pricing! Have recommended them to friends already!

Harriet · 16 February 2026

★★★★★ 1/5

Google

Was trying to contact them multiple times for purchase and sale of my property. Called multiple times with absolutely no answer?? Because of that I decided not to use them. If they can’t answer the phone now, can’t imagine what they like if you was client or customer?

J · 29 June 2025

★★★★★ 5/5

Google

Lucy and Alan were absolutely incredible in the sale of our property. They were very knowledgeable and always happy to answer any queries we had. I have sold with corporate services previously and will now always use independent and Lucy Alan would be my first choice as they go above and beyond. 5 stars all the way ✨️

J · 16 January 2026

★★★★★ 5/5

Google

Kind and professional. Details were well communicated and the purchase went easy and stress-free. Thank you :)

Kata · 29 October 2025

★★★★★ 5/5

Google

From start to finish, Lucy & Alan kept us informed and we're always there if I needed help and advice with the sale of my late brothers house. We really appreciated the empathy shown with our situation . I would recommend them and we will be using them to do our move. Thankyou

Stan · 16 December 2025

★★★★★ 5/5

Google

I can’t recommend Lucy Alan Estate Agents enough. I bought my home through them and haven’t a bad word to say. Both Lucy and Alan kept me updated with progress and were always quick to answer any questions or queries I had. Fantastic service

Charlie · 16 February 2026

★★★★★ 5/5

Google

Lucy Alan estate agents brought in a totally new experience and freshness to the whole process of selling a home. They were very friendly throughout. There was clear communication. Both Alan and Lucy have lot many years of experience between them which gave us a lot of confidence despite being a new player in the field. We were made to feel at ease always. They were almost like family. We would highly recommend their services and have no doubt that they would reach the top echelons of their business in the coming yearsPositiveResponsiveness, Quality, Professionalism, Value

Belvi · 22 June 2021

★★★★★ 5/5

Google

Great service, sold within a week only for our buyer to pull out just before exchange of contracts……straight back on the market and sold again within 2 weeks. Rollercoaster journey 6.5 months later and we’ve completed our move. I’d 100% recommend these lovely people with a personal service like no other when we’ve used in the past.

Caroline · 22 October 2025

★★★★★ 5/5

Google

I purchased a property through Lucy and Alan earlier this year, and the service was faultless. Both Lucy and Alan themselves are delightful, approachable and helpful with any questions I had. The process of buying the property was much smoother than I expected and I'd definitely recommend Lucy Alan Estate agents to anyone!

Alchemy · 12 November 2025

★★★★★ 5/5

Facebook

I recently purchased a property with the help of Lucy and I can honestly say the experience was awesome. Throughout the process, Lucy was approachable and very forthcoming with any updates. Thanks Lucy for making the purchase as straightforward as possible. I wouldn’t hesitate to recommend Lucy Alan Estate Agents to anyone buying a property, they’re professional, trustworthy and a pleasure to work with. Matt Kelly

Matt · 25 June 2025

★★★★★ 5/5

Google

We recently sold our house with Lucy Alan Estate Agents and were really impressed with Lucy and Alan's care and attention throughout the process. They valued the house, took photos, touched them up professionally and marketed them wel and kept good communication throughout. Sadly our initial sale fell through but Lucy Alan were quick to respond and managed to get another sale to keep the chain alive. Would absolutely recommend and use again in the future.

Michael · 24 February 2025

★★★★★ 5/5

Google

Had an absolutely fantastic experience with Lucy and Alan selling our house, they were extremely helpful, kind and friendly and made the whole process was super quick, simple and stress free - we couldn’t have asked for anything more and I can’t recommend them enough!!

Yvette · 16 December 2025

★★★★★ 5/5

Google

Lucy and Alan were brilliant when we sold our house, they kept us informed about the whole process and always answered our many queries and questions. Would highly recommend them, many thanks 😊 …

Michelle · 16 March 2026

★★★★★ 5/5

Google

Fantastic service from start to finish. We felt fully supported and informed throughout the process. The team were friendly, professional and always quick to respond. We’re so happy in our first home and would highly recommend both Lucy and Alan⭐️

Elin · 16 January 2026

★★★★★ 5/5

Google

The reason we chose Lucy Alan was through a recommendation from a friend. We have not regretted our decision for a moment. Lucy and Alan are both very personable and knowledgeable. Giving a personal service to ourselves and those viewing our property. Feedback from a viewer which we subsequently bumped into after they viewed were very complimentary about their experience describing it as far better and more informative than viewings with other agents. Lucy Alan care about their customers and will do everything they can to get things done. Highly recommend.

Carrie · 3 October 2024

★★★★★ 5/5

Google

Top star!!! Lucy and Alan are friendly and professional. There’s no messing around when it comes to getting a quote for your home and getting it on the market in a flash. The images and video clips are amazing, what they put online of your home. House sold due to them doing a professional job. They both made the whole process quick and smooth and always kept me updated. Thank you lovely’s!!!! X

Debbie · 8 January 2025

★★★★★ 5/5

Google

Myself and husband can’t thank Lucy and Alan enough for selling our property. From start to finish they were fantastic at what they do. Lucy and Alan strive to be friendly, attentive and soo professional and we always felt soo at ease and comfortable to ring with any queries that we had. We completely trusted their expertise with our sale. Lucy and Alan always kept us informed along the way and we really appreciated that. We had a long journey but we did it and we are now in our new home and couldn’t be happier. LucyAlan estate agents, we highly recommend to anyone wanting to sell their property to use them.

Emma · 26 September 2024

★★★★★ 5/5

Google

I was advise by a friend to use Lucy Alan Estate Agents, what good advice this was. They were very attentive listened to what l wanted and worked with me closely and advised me the best way to market the property l was selling. After only 3 weeks on the market l had a posative viewing and after only a further 6 weeks l comlpeated the sale. My privacy was maintained at all times. I can well recomend them as a seller as you get a very personal touch. THANK YOU AND WELL DONE LUCY ALAN !!!

Peter · 26 September 2024

★★★★★ 5/5

Google

Having considered other estate agents we went with Lucy Alan because we just felt more comfortable with their less pressured professional style and genuine warm manner, which we felt would be appreciated by potential buyers too. They listened, really listened, always at the of the phone when we had a wobble, nothing was too much trouble, a delight to deal with...and we sold

Linda · 23 April 2025

★★★★★ 5/5

Google

Alan and Lucy are the best estate agents in Northampton. From the moment you meet them, they feel genuine and interested in you and your property. We sold our family home after 32 years and they totally understood the emotional decision we …

Julie · 16 November 2025

★★★★★ 5/5

Google

Lucy and Alan have been nothing short of AMAZING from putting our house up for sale to finding our dream home which was a recommendation from Alan! This is the forth time we have bought and sold with them. They were both so supportive, … More

Rebecca · 13 October 2025

★★★★★ 5/5

Google

I would 100% recommend Lucy Alan. Alan sold our house for us and went above and beyond. I've never experienced such fantastic communication and compassion when selling a property. Alan was completely invested in selling our property and throughout the whole process went above and beyond with keeping us updated and following up on matters. The most important thing for me was that I found Lucy Alan to be entirely honest. Their investment in the sale of our property was so incredibly refreshing and I would recommend them to anyone looking to sell. A massive thank you from 2 very happy customers!

Alex · 25 July 2024