Every review we hold for the Abingdon office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAugust 2018
Very Disappointing!
On their website it is claimed: “Phil’s enthusiasm and passion for exemplary customer service has built him a solid reputation and repeat clients.” I am afraid to say our experience was very different. Let me hasten to say at the outset that I am well aware that the housing market is very sluggish right now and my complaint is not about Davis Tate’s failure to sell our property.
After our first meeting I was very hopeful, as Phil seemed to be living up to his reputation for providing enthusiastic customer service and we agreed to give him sole agency for four weeks. After we had approved the photographs, it was nearly a week before anything appeared online. (With our new agents it took just a couple of hours.) It took another three weeks before our house featured on the advertisement board at the Davis Tate offices in Abingdon. At our initial meeting, we asked, and Phil agreed, to leave a business card each time he brought clients to the house. Not once did this happen. He did bring clients around on a number of occasions but, unless we phoned him and asked, we were never offered any feedback. We had no idea what potential buyers did or did not like.
Just as the 4 week sole agency was about to expire, Phil telephoned to ask if he could bring clients around the following Saturday. Naturally we agreed. The same thing happened the following week, so again we agreed. At this point we were about to go on holiday for 3 weeks so it was not feasible to bring other estate agents on board at that stage. After deciding to reduce the asking price to expedite the sale, my husband went in to see Phil. At this meeting he enquired why no ‘For Sale’ signs had been erected at our property. Phil claimed he hadn’t realised this was the case which, in my view, is unacceptable, it is part of the service one expects and he did have one made within a couple of days.
After returning from holiday, my husband emailed Phil to inform him that we were revoking his sole agency which by this time had lasted for 10 rather than 4 weeks. He did not have the courtesy to respond. Within 48 hours of that email however, our online adverts had been removed and our ‘For Sale’ notice had been removed from the Davis Tate window; in that regard he was very quick and efficient.
So, for all these reasons my advice would be to go elsewhere if you are serious about getting good service and selling your house.
Lesley · 29 July 2019
Agent replied · 28 July 2023
I am extremely disappointed that you have been dissatisfied with the service that you have experienced. As a company we are committed to delivering excellent customer service and going ‘the extra mile’ to meet your needs. As the Local Director I will personally investigate your complaint. In the meantime, if you would like to discuss the matter directly with me please contact me at our Goring Branch on 01491 873456. Kind regards James Elliott.
★★★★★ 5/5
GoogleVery impressed with Dominic Gurden who filtered and arranged meetings with the applicants for my house which I am letting in Abingdon. I have peace of mind having met and selected the tenants with his help will look after my property. I would recommend Davis Tate as they have the personal touch which other agents lack.
Lynda · 28 June 2023
Agent replied · 28 July 2023
Thank you for taking the time to leave Dominic a review. We are pleased you are happy with the service provided. Kind regards Davis Tate
★★★★★ 5/5
allAgentsReally helpful at all steps
Really helpful at all steps of the process. Andy went above and beyond when there were issues outside of his control impacting the final stage of the process. Was kept in the loop at all times and despite the delays on a national scale it seemed to go fairly smoothly.
Chris · 30 June 2022
★★★★★ 5/5
GoogleReally appreciate the support provided by Davis Tate in my house visit specially by Giselle Ruskin in whole process. She is very supportive and understands others situation very well.
Nilay · 5 December 2024
Agent replied · 21 June 2024
Thank you taking the time to leave a 5* review for Hope. We are very pleased you are happy with the service provided. Kind regards Davis Tate
★★★★★ 5/5
allAgentsAfter having bad experiences
After having bad experiences with my previous estate agent when it came to renting out my property I decided to go with Davis Tate because I heard good things about them and they did meet my expectations. Katy was fantastic in finding me new tenants for my property and made the process run very smoothly.
Emma · 16 September 2021
★★★★★ 5/5
allAgentsWe couldn't be more
We couldn't be more delighted with the service we received from the Abingdon Branch of Davis Tate. Our house sale, though a bit protracted due to Covid, went very smoothly and the advice we received at every stage was first rate. Andy, Paul and the team really went the extra mile to ensure our sale proceeded successfully.
Sue · 28 April 2021
★★★★★ 5/5
GoogleExceptional service from start to finish , Andy recently sold for my partner and I after having some difficulties using another agent in the area. Andy and his team managed to sell our home in no time at all and got us completed within 6 weeks of sales agreed!! I would highly recommend.PositiveResponsiveness, Professionalism, Value
Jowan · 27 August 2021
★★★★★ 5/5
GoogleI recently sold my house through Phil and the team. They were highly professional and communication was great, keeping me informed of progress at all times. Friendly but professional. The sale went very smoothly and it moved very quickly due to the teams hard work. I would not hesitate to use them again in the future and would highly recommend their service. Well done Davis Tate!!
Jane · 30 July 2015
★★★★★ 5/5
GoogleMisha was super helpful and made sure to respond quickly with updates!!
Shannon · 5 December 2024
★★★★★ 5/5
allAgentsKind and
Alex was nice and very professional from the beginning when we first viewed the rental property with her. From then on the application and the whole rental process was nice and smooth. Alex was there to answer any questions we had, or getting back to us with any info from the landlords. We feel like we're in very good hands with Davis Tate.
Mr · 17 December 2018
★★★★★ 1/5
TrustpilotI wish I could give 0 stars
I wish I could give 0 stars. It's been more than a month since my tenancy ended and still haven't received my deposit despite agreeing to pay 100£ fine for cleaning. Besmir Polamani, who is supposed to be the property manager does not know what is going on and if it wasn't for my continuous emails he would've just disappeared. shame.
Daniele · 28 October 2024
★★★★★ 5/5
allAgentsHappy
Great experience with this agency and would use again in the future. Viewings were arranged with short notice in awkward times! All agents are friendly and knowledgable and always available if you need assistance. The team exceeded expectation even when there were difficulties with my application but kept me in the loop and went far beyond what was required from them.
Devin · 11 February 2019
★★★★★ 5/5
GoogleI had an exceptional experience working with Misha Ali from the very beginning, she demonstrated professionalism, dedication, and a true commitment to helping me find a home.
Ana · 21 November 2024
Agent replied · 12 December 2024
Thank you for taking the time to leave Misha a 5* review. We are very pleased you are happy with the service provided. Kind regards Davis Tate
★★★★★ 5/5
allAgentsGreat
Great experience from Andy and his team from start to finish. Made everything go as smoothly as possible. Highly recommended.
Adrian · 30 September 2021
Agent replied · 21 February 2025
Thank you Adrian, it was a pleasure to help your Dad. I hope he settles well in his new home.
★★★★★ 5/5
allAgentsI purchased my property from
I purchased my property from Philip almost 4 years ago, I received so much support from them so I've gone back. Philip has been so helpful and the advice was more than I anticipated. I can highly recommend Philip for his honesty and straight talking, not being pushy which makes me feel so much better. Thank you again for your continued support.
Mel · 9 March 2018
★★★★★ 5/5
GoogleMisha dealt with my enquiry from start to finish. I found Misha to be a consummate professional, keeping me updated in a timely manner throughout the entire process and quick to respond when necessary.
Simon · 27 July 2024
Agent replied · 26 August 2024
Thank you for the 5* review for Misha. We are very pleased you are happy with the service provided. Kind regards Davis Tate
★★★★★ 5/5
TrustpilotThanks Matt!
Matt Eason at Davis Tate worked incredibly hard to help us get all the necessary paperwork in place to enable our Ukrainian guests to move into private accommodation and get their independence. Thanks Matt - all your help was much appreciated.
Customer · 2 January 2023
★★★★★ 5/5
GoogleMisha showed us around the property and have had a tenancy application reviewed the same day thanks to the pro-activeness of her team. Thank you
Matej · 21 November 2024
Agent replied · 12 December 2024
Thank you for leaving Misha a 5* review. We are very pleased you are happy with the service provided. Kind regards Davis Tate.
★★★★★ 5/5
allAgentsHighly
Great agency, I have dealt with Christina the branch manager and Chris Pledge the financial adviser most of the time, they have been the most amazing, caring, professional and generally honest people I have ever dealt with/known. Fantastic thorough service.
I highly recommend Davis Tate Abingdon to anyone and would like to thank you for such great service.
Tania · 29 June 2019
★★★★★ 1/5
TrustpilotPainful checkout experiene
I have had a really bad checkout experience with Davis Tate, in spite of completing check out / end of tenancy formalities , like cleaning from their preferred, handing over the keys, assisting their sales rep during viewings, Davis Tate deducted 350 pounds from my deposit. The house was not clean when it was handed over to me and I had clearly conveyed my message to their property manager. I had also sent the entire communication with images of the stains and scuff marks towards which they deducted the amount. They recovered all the cost from me, which otherwise should have been borne by the landlord / Davis Tate. Really pathetic and painful. Squeezing tenants for money at the checkout is their business it seems. I would suggest to be careful while checking out of the property. I will NOT recommend Davis Tate at-all. Be careful when dealing with them!!!!!
Amol · 29 August 2023
★★★★★ 5/5
allAgentsRenting can be challenging.
Renting can be challenging.
But where other estate agents just see problems, Joe has been extremely supportive in working with us and the landlord to get the best possible result for everybody.
He understood our tight timescales and responded to them.
It's been refreshing to deal with a professional who could apply his market experience to help us rent a property.
MMB · 18 May 2016
★★★★★ 5/5
GoogleMy wife and I had a great experience. The Estate Agents at Davis Tate in Abingdon were extremely professional, careful, attentive to details and did much more than normally expected to anticipate problems and solve any little issue that arose during the selling of our house. We are very happy to recommend them strongly and without any reservation, an outstanding service.
Luciano · 30 July 2015
★★★★★ 5/5
GoogleChristina was a pleasure to deal with managing both our sales here in the UK sales and in Europe. Professional fast and a honest agent.
Adam · 29 July 2019
Agent replied · 28 July 2023
Hi Adam, thank you for taking the time to let us know what great service Christina has provided - delighted we have helped!
★★★★★ 5/5
GoogleExcellent service from the very start. We dealt with Emily Thompson who always kept us update and found the perfect property for us. Thank you!
Kate · 29 July 2019
Agent replied · 28 July 2023
Hi Kate - thank you for your positive review, we are delighted you are happy with the service from Emily and the rest of the team at Davis Tate Abingdon!
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