5/5
GoogleGreat service and fantastic communication.
Agent replied
Thank you Nathan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Trusted Agent profile · Abingdon-on-Thames, Oxfordshire
Verified
Chancellors Abingdon-on-Thames reviews
★★★★★
759 reviews across 2 platforms
14 High Street, Abingdon-on-Thames, Oxfordshire, OX14 5AX
Part of Chancellors, see every office.
Chancellors's office in Abingdon-on-Thames, Oxfordshire, at 14 High Street, is rated 4.2 out of 5 across 759 reviews on two platforms, including 406 Google reviews rated 4.5.
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Reviews
Every review we hold for the Abingdon-on-Thames office, from every platform, shown as written. First names only.
Google5/5
GoogleCerian from Chancellors provided us with friendly and professional services during the house viewing. She carefully took all of our queries and promptly responded with answers.
5/5
GoogleHolly from Chancellors was wonderful, very friendly and knowledgable. She put me at my ease and was both helpful and unobtrusive when showing me round the property I bought. I deliberately chose to both sell and buy via Chancellors because I've had such an excellent experience in the past. I rate them very highly.
5/5
FacebookHad a perfect experience with Lauren Perks. What a star employee, put herself out to make my life as easy as possible! Thanks so much!
Agent replied
Thank you for your kind comments!
1/5
FacebookVery poor service: Constantly lied to, ignored and disregarded. Nothing in comparison to other sales agents that I've used before. Would never use Chancellors again.
Agent replied
Hello Melissa, we're really sorry to hear that. Could you drop us an email to seniorsupport@chancellors.co.uk with all the details and we'll look into what's gone wrong. -James
5/5
GoogleI have been using Chancellors Abingdon for over 6 years now for both Sales and Lettings and have found them to be the most helpful and professional of real estates agents that I have ever dealt with. I have no hesitation in recommending them and look forward to using them in the future.
5/5
GoogleThank you Chancellors of Abingdon for a fantastically efficient service in sorting out my problem so quickly!
Agent replied
Thank you for leaving us this great review Pat, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookLauren Perks has is my Property Manager and she has been a pleasure to deal with. Courteous, professional and efficient. Highly recommend the service.
Agent replied
Thank you for your kind comments!
5/5
GoogleClear friendly communications
Agent replied
Thank you for leaving us this great review Chloe, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookThe services provided by South East property Management team has been excellent. The services of Ms Kerri Harrison in particular have been splendid. Especially, when there is a problem in the property and the landlord needs to be contacted for consent. We are very happy with the service that we have received from Chancellors.
5/5
FacebookFantastic service by all, we dealt primarily with Craig who has been a pleasure to deal with! Will recommend to one and all!
Agent replied
Thanks lizee. Appreciate the review 🖒😁
1/5
GoogleIt is awful agency . I am so frustrated by service. Even in Africa you could get better service.
Agent replied
Hi Karen, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
1/5
FacebookI would like to say that I have found chancellors shockingly bad as a tenant. I will never be using them again
Agent replied
Good Morning Cheryl, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you email us at seniorsupport@chancellors.co.uk with further details so that we can investigate this matter for you?
1/5
GoogleThe commercial department is dismal. Landlords avoid at all costsNegativeResponsiveness, Quality, Professionalism
Agent replied
Thank you for letting us know about this Cliff, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.
1/5
FacebookThe worst service I've ever come across. Total lack of respect for me, my property and the tenants.
Agent replied
Thank you for reaching out to us Simon, we understand your frustration. To enable us to look into the matter for you please send an email to customercare@chancellors.co.uk. Thank you.
1/5
FacebookSimple the most rude and unprofessional company I have ever dealt with In the process of taking legal action against this company Renting a property with no gas cert to be told turn heating off and don’t cook unbelievable I have now moved and are refusing to return my deposit
1/5
GoogleVery unfriendly guys...
Agent replied
Hello Andrii, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
5/5
FacebookBeen renting for a just under a week, much better communication and professionalism than my agents before hand. Have sent questions, they respond quickly and provided me with all the details I needed, highly recommend! Casey Grams on was the staff member who helped me, great guy very nice to communicate to.
1/5
GoogleSeem reason as all the others. Can't be showing details through the window.
Agent replied
Thank you for bringing this to our attention. As we have previously mentioned in our replies to other reviews, we take any GDPR concerns very seriously and have started taking action to address the concerns you have mentioned. Clearly it is not normal for a member of the public to film their interactions with us without prior consent to do so. We hope and trust that any viewer of said video would take this into consideration when forming a view on this interaction.
1/5
GoogleNon-Stop harassment, constant calls and voicemails on my phone. Refusing to answer at this point and blocked the number.
Agent replied · 29 July 2023
Good afternoon, I am very sorry that you have been contacted against your wishes. Please can you contact us with your details at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
5/5
GoogleThe service was excellent, he got right back to me with in minutes and also when she had more info
1/5
GoogleNon-Stop harassment, constant calls and voicemails on my phone. Refusing to answer at this point and blocked the number.
Agent replied
Good afternoon, I am very sorry that you have been contacted against your wishes. Please can you contact us with your details at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
5/5
FacebookCraig from the thatcham branch has been dealing with my sale, he has been extremely helpfu! Nothing has been to much hassle for him. He has done a lot of chasing for me (slow solicitor). He always returns my calls within the hour and is very knowledgeable. Thanks again Craig !!
1/5
FacebookJust awful. In our experience their property management service is shockingly bad.
Agent replied
Hi Louise, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
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