Trusted Agent profile · Abingdon-on-Thames, Oxfordshire
Verified
★★★★★
759 reviews across 2 platforms
14 High Street, Abingdon-on-Thames, Oxfordshire, OX14 5AX
Part of Chancellors, see every office.
Chancellors's office in Abingdon-on-Thames, Oxfordshire, at 14 High Street, is rated 4.2 out of 5 across 759 reviews on two platforms, including 406 Google reviews rated 4.5.
Every review we hold for the Abingdon-on-Thames office, from every platform, shown as written. First names only.
5/5
FacebookI have had excellent 5 star service from Isabelle Jakovljevic of Southern Properties Management. She has been very professional in her handling of issues arising with the property and has been helpful, polite and patient in all her dealings with me. I very much appreciate her support and commitment.
5/5
FacebookWe've used Chancellors to manage our property for several years. The whole Chancellors team has always provided a good service; we are currently dealing with Emily Harris and she has always maintained the highest standards of the company. We can't imagine going anywhere else for our property management services.
1/5
FacebookShockingly bad communication from every part involved. Particularly lettings Hub. Would never use them!!!
Hi Samantha, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleThank you to Chancellors and specifically Holly for making our first home purchase less stressful. She has been attentive and helpful through the entire process, answering questions and advising us on all the little things we would not have thought of. I would definitely recommend Chancellors.
5/5
FacebookA wonderful team of professional people that helped me though this difficult move in a difficult time in my life! They helped take some of the stress away from me and were always around whenever I got frantic. Thank you for all your hard work, patience and kindness.
5/5
GoogleFound new tenants within a week at the original rental price. Excellent value service and thoughtful staff. I've used Chancellors to find 3 tenants now and each time it was done promptly and left my property empty for no longer than 2 weeks. Thank you!
4/5
GoogleHave had a very easy time working with India so far, she has been really quick in getting all our information processed and making our move go smoothly. Thanks for your help!
1/5
GoogleNEVER LEAVE YOUR CONTACT NUMBER. Constant nuisance calls from the company. I have asked them 3 times via phone to remove me from their contact list, twice by email and an official complaint. I have eventually resorted to blocking their phone number on my phone.
5/5
GoogleWe recently purchased a property through Patrick Tustian, Senior Negotiator at Chancellors Abingdon Office. We were very satisfied with the professionalism, good communications and helpful attitude exhibited throughout the transaction, which was not a particularly straightforward one due to other circumstances unrelated to the Agency.
5/5
GoogleI met up with Holly Woods (Senior Sales Negotiator) at the property we were trying to buy and after our expression of interest to purchase the property, she maintained contact with me throughout the buying process and provided help in a courteous and professional manner.
1/5
FacebookTerrible service Would never recommend or use in the future .
Hi Kelly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleVery good and efficient service from the staff at Chancellors Abingdon branch. Alex the branch manager was almost always available and quick to answer my queries, and if he wasn't available then his members of staff were more than helpful. A very satisfied customer.
1/5
GoogleI just received a call from this agent but when I picked up the phone nobody answered, then the line went dead. Months ago, I have asked for my contact details to be removed from their database. Why are they still calling me??
1/5
FacebookJust avoid specially reading nracknel branch
Hi Aiman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookBeing new to the area and looking for a property, I went into your Aylesbury branch and was greeted by the whole team. I was passed on to Harry who went to extreme lengths to help me find my first property. His customer service was fantastic.
1/5
FacebookTHe only way they could improve is by closing
Hi Sam, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
1/5
FacebookAvoid at any cost unprofessional
Hi AL Momani Ayman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookPopped in as a friend was looking for a place we were introduced by a very polite lady called Sian Sagoo she was Very helpful and took time to listen to what my friend was looking for great service from this young lady well done
5/5
FacebookI visited your shop yesterday for some information and was greeted by a young lady called sian sagoo. She was so helpful and polite I felt I had to let you know what a lovely member of staff you have in your aylesbury shop.
5/5
FacebookGreat customer service from Sian Sagoo. Thank you for your help!
Thank you for your kind words Gill now let's getting selling!!
1/5
FacebookRubbish! Centralised service and changing staff so lack of consistency.
Hi Bethany, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this for you? Many thanks.
1/5
GoogleRude, breaching GDPR
Thank you for bringing this to our attention. As we have previously mentioned in our replies to other reviews, we take any GDPR concerns very seriously and have started taking action to address the concerns you have mentioned. Clearly it is not normal for a member of the public to film their interactions with us without prior consent to do so. We hope and trust that any viewer of said video would take this into consideration when forming a view on this interaction.
5/5
FacebookI’ve always been lucky enough to have any queries answered quickly and efficiently, I have had to go through their accounts department on a few occasions and Lauren seems to go above and beyond to help me quickly and professionally!
5/5
FacebookMy partner and I visited your Henley branch recently and were really impressed! We had been looking online but had lots of questions as first time buyers. The man we spoke with, Jon, was very helpful and informative. Would definitely recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Abingdon-on-Thames office has 759 reviews across two platforms: 406 on Google, 353 on Facebook (across the whole business).
Chancellors Abingdon-on-Thames is rated 4.2 out of 5 across all 759 reviews, and 4.5 out of 5 on Google from 406 reviews.
Chancellors Abingdon-on-Thames, 14 High Street, Abingdon-on-Thames, Oxfordshire, OX14 5AX.
