Trusted Agent profile · Abingdon-on-Thames · Oxfordshire
Verified
★★★★★
777 reviews across 2 platforms
14 High Street, Abingdon-on-Thames, Oxfordshire, OX14 5AX
Part of Chancellors, see every office.
Chancellors's office in Abingdon-on-Thames, Oxfordshire, at 14 High Street, is rated 4.3 out of 5 across 777 reviews on two platforms, including 424 Google reviews rated 4.5.
Every review we hold for the Abingdon-on-Thames office, from every platform, shown as written. First names only.
5/5
Googlegeorge has been instrumental in finding a suitable property for us. his response time is also fantastic.
Thank you Hassan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant team.
1/5
FacebookI would highly recommend giving these guys a miss..... Or at least the leominster branch anyway. Absolutely appalling service. We certainly won't be approaching this company with our money in the future.
Thank you for bringing this to our attention Lexi, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
5/5
GoogleFast response, friendly and informative. I would easily recommend dealing with the team from Chancellors- Abingdon
Hi Joe, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookCasey Gramson MARLA is all friendliness and always happy to help with my requests. Really impressed with her communication skills and professionalism, always speaks calmly and explains things thoroughly. I highly recommend her. A Aouissi
Thank you! Enjoy the sunshine at Brighton!
5/5
FacebookI've been in contact with Josh & Gareth at Chancellors on the telephone to discuss potential rental properties. Both have gone above and beyond with their customer service and have really done everything they can to help me.
Thank you Mark, glad we can help, and if there's anything else you need please feel free to drop me an email. All the best.
5/5
FacebookI had brilliant experience with chancellors but especially with FIONA FENNELL she helped me with every thing in a very professional manner quality customer service was provided by FIONA FENNELL I give her ?????
Fiona Fennell
5/5
FacebookI recommend this asset. A great team, especially Rebecca Joel, who helped me through the steps to get a home.??????
5/5
FacebookThank you to Been Itkerd for very helpful and professional service. Have had good experience with the Chancellors so far.
5/5
FacebookAylesbury office fantastic. Especially Nathan Armstrong who's not only friendly, professional and helpful. But nothing was too much trouble. Totally recommend!
5/5
FacebookThank you to Jessica Kendall for a 5 star service - very quick turnaround for required documents. Thank you again.
5/5
GoogleExcellent service and support from Lisa who is a great communicator and well supported by Eve who kept everything on track.
Thank you for leaving us this great review Ken, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleThanks for all the help Ben. You gave us great advice that was very helpful as we are new to renting.
Thank you for leaving us this great review Bryn, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleHouse hunting is the most stressful experience and we were dreading finding somewhere new to rent however Daniel Freeman from Chancellor's gave us first class customer service. He always followed through on our requests and enquiries in a very timely fashion. For myself it was least stressful renting process I have ever encountered. Will be using them in the future and I would definitely recommend.
5/5
FacebookI had a brilliant call from Kassandra Hopkins who is great. She found me the best service for my circumstances and made me feel so comfortable throughout. I would 100% recommend to anyone!
Livy, Thank you for your feedback. Well Done Kassandra
5/5
GoogleBumpy start but it's how you finish! Always nice to chat with Daniel and Jess in the office, really nice people and they care. Cheers all.
Hello, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us in the end. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.
5/5
FacebookI experienced a lovely conversation with Brad Haven who is currently helping me choose a property to rent, I found him very friendly and I found the services very useful! Extremely polite
Thanks so much!
1/5
FacebookStop cold calling and emailing former property owners who stopped using you to manage their property years ago because of your shoddy service, saying you have someone urgently in need of a rental property.
Hi Phil, we are disappointed to note your comments. Please could you write to us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks.
1/5
GoogleI could see that the staff were abusive and threatening towards a gentleman who was simply trying to point out they they were in breach of GDPR laws.
Thank you for bringing this to our attention. As we have previously mentioned in our replies to other reviews, we take any GDPR concerns very seriously and have started taking action to address the concerns you have mentioned. Clearly it is not normal for a member of the public to film their interactions with us without prior consent to do so. We hope and trust that any viewer of said video would take this into consideration when forming a view on this interaction.
1/5
FacebookAbsolutely disgraceful. 48 hours before my step daughter was due to move into a rental property Chancellors have told her that the move cannot go ahead. She has a signed contract and has paid the deposit. No one is responding to phone calls or emails. Spent the whole morning trying to get hold of someone to find out what is happening.
1/5
GoogleI could see that the staff were abusive and threatening towards a gentleman who was simply trying to point out they they were in breach of GDPR laws.
Thank you for bringing this to our attention. As we have previously mentioned in our replies to other reviews, we take any GDPR concerns very seriously and have started taking action to address the concerns you have mentioned. Clearly it is not normal for a member of the public to film their interactions with us without prior consent to do so. We hope and trust that any viewer of said video would take this into consideration when forming a view on this interaction.
5/5
FacebookThank you Casey Pitkin for your help and support today, tried her best to help and excellent service.
5/5
GoogleWe would highly recommend Chancellors Abingdon for anyone wanting to sell their property. Alex and all the members of his team we dealt with were unfailingly helpful and professional. We were particularly impressed with the regular, prompt communication we received throughout the process. We were very pleased to know that our house was in such good hands. Thank you to everyone involved.
5/5
FacebookThank you to April Montagna who’s been very helpful and efficient in managing a family rental property.
5/5
FacebookWe recently sold our flat through Oliver in the Langley branch who was professional and enthusiastic. Hannah in the progression team was fantastic, it's the first time i've sold a property and she was brilliant, I think I would have gone nuts without her help liasing with the buyers and in particular their crap solicitors! Chancellors are pricey but the customer service we had was great.
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