Trusted Agent profile · Abingdon-on-Thames · Oxfordshire

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Chancellors Abingdon-on-Thames reviews

4.3

★★★★★ Great

777 reviews across 2 platforms

14 High Street, Abingdon-on-Thames, Oxfordshire, OX14 5AX

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Chancellors's office in Abingdon-on-Thames, Oxfordshire, at 14 High Street, is rated 4.3 out of 5 across 777 reviews on two platforms, including 424 Google reviews rated 4.5.

Google logo

4.5 / 5

424

Reviews on Google

This office

Facebook logo

3.9 / 5

353

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Abingdon-on-Thames office, from every platform, shown as written. First names only.

5/5

Facebook

Would just like to say a big thanks to Nathan at the Aylesbury branch for all of his help and hard work, he has been very efficient and understanding. Me and my boyfriend are both very pleased! Thanks again!

Leah · 19 November 2016

5/5

Facebook

Jordan Liepa Client Development Advisor is incredibly polite and very easy to talk to him,Very quick to respond to any of my queries and sorts out any problem we may have immediately, Would highly recommend

Alexa · 3 November 2019

4/5

Google

The agent was very professional. I felt I was welcome.

Hai · 24 July 2024

Agent replied · 23 August 2024

Thank you for leaving us this great review Hai, It would mean a lot to the Abingdon team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

5/5

Facebook

Austyn Is absolutely fantastic. Since we walked through the door any issues we’ve had (and there’s been a few! ) Austyn has sorted them out so quickly and promptly and kept myself and my partner up to date with all developments. His friendliness and professionalism really does put me at ease!

Sian · 27 September 2019

Agent replied

Thank you ??

1/5

Facebook

Very poor estate agents, takes ages to arrange viewings, agents don’t know important details about the properties so just talk about themselves the whole time, the lie about market interest in properties to try and rush you into a decision, will be avoiding and properties for sale that they are the agents for

Justin · 14 May 2018

Agent replied

Hi Justin, we are very disappointed to read of your concerns. Please could you contact us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks.

5/5

Google

George Giannoulis has being and amazing letting agent, he was above expectations, always keeping us updated on our letting process and unswerving all ours questions and doubts in a very professional manner.

Jose · 12 February 2023

Agent replied

Thank you for leaving us this great review Jose, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Facebook

I recently registered with you and I must say the customer service I received was excellent. Lauren Fell, Charles Allen and Kate Coleman were particularly helpful in my plight to find a property. Well done guys great team.

Pamela · 10 November 2016

5/5

Google

I filled the booking form in theirs website and send a message over RightMove. They communicate with me immediately. Dear George Giannoulis called directly and arranged a meeting by listening carefully. Thank you for all.

Fatma · 15 October 2022

Agent replied

Hi Fatma, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Nice flat,good location. Chancellors Agent George gave us good good viewing.

Agata · 19 June 2024

Agent replied · 21 June 2024

Thank you for leaving us this great review Agata, we will be sure to pass this fantastic feedback onto George in our Abingdon branch. We are delighted that you had such a great experience with us.

4/5

Google

We have recently been looking for a property in Abingdon and I would highly recommend Laura Hill from the sales department. Laura has been really patient and honest with us and also incredibly polite and helpful. Thanks Laura!

Katie · 31 July 2015

1/5

Google

I rent a property through them. They said they would use local traders and manage the property. Every time anything goes wrong, they ring me, then charge a huge call out fee, then get quotes that are ridiculously high, at least two or three times above the normal rate. Avoid.

Anna · 28 July 2019

Agent replied

Hi Anna, we are very sorry to read of your concerns. Please can you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.

5/5

Facebook

my experience with Chancellor's has been great so far,they are very helpful and their customer service is always excellent, Sean Randall deals with my property when I have a problem and is always quick to get back at me with a solution. great job at everyone in the Slough branch!

Jorge · 23 July 2019

Agent replied

Well done Sean!

5/5

Google

George Giannoulis helped me obtain a good rental property with relative ease. It enabled me to proceed with my other administrative formalities quickly.

A.R · 25 September 2023

Agent replied · 21 June 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

I worked with Chancellors for more than 3 years and i had a good experience, specially with Nathan Than, he helped us a lot. Thank you Nathan for your support!!! You are doing a great job!!!

Duta · 6 December 2017

5/5

Google

We first employed Chancellors of Abingdon in September 2019. Our main contact throughout was Holly Wood and she provided superb support and assistance throughout. The whole process was drawn out due to the Lockdown but we there was always help and support through this difficult period. At the last minute there was a major problem which was handled efficiently and effectively . We would highly recommend them and the staff at AbingdonPositiveResponsiveness, Quality, Professionalism, Value

Nicholas · 22 June 2021

5/5

Google

I received quality service from Benjamin Stevens from chancellors Abingdon.He provided exceptional service, was incredibly responsive to our queries. He was professional, helpful, and quick to respond.

Jason · 30 May 2023

Agent replied · 29 July 2023

Thank you for this wonderful review Jason. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

5/5

Google

Alex has been extremely helpful to us. Despite being let down by a buyer, Alex quickly found new buyers and yesterday, we exchanged contracts. Thank You very much for a job well done.

Peter · 30 July 2019

5/5

Google

I have worked particularly with one Cerian who has been extremely helpful, patient, approachable and very professional while conducting her work.

Mike · 25 October 2023

Agent replied · 21 June 2024

Thank you Mike for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Facebook

Poor communication. Slow at getting things done. Don’t come back to you. Bad photography and then when we tried to exit our contract under the cooling off period they told us this was not relevant as we signed online and not in person!!! Would never recommend anybody to think about using them. Very unprofessional company. Very bad experience. Utterly disgusted with the company as a whole. So we had no viewings the whole time it was marketed. and now they are trying to sting us for £400!!! This has left a really bitter taste in my mouth. I know a lot of people in the area looking to sell and will definitely not be recommending you to anyone. They also left a full blown photograph of our 4 year old daughter online on the details and wondered why we asked for the property details to be removed from the website !!!

Kirsty · 12 October 2019

5/5

Facebook

It’s a shame to read so many poor reviews when I have received excellent service from my property manager Tegan Ellis who has been trying to help sort out a repair for an oven. She has been incredibly helpful, polite and got the job done.

Sarah · 3 October 2020

Agent replied

Well done Tegan!

5/5

Google

Chancellors offered a solid service, with their representative India being especially helpful. She demonstrated knowledge and professionalism, making the whole experience quite outstanding.

David · 12 August 2023

Agent replied · 26 August 2023

Hi David, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

We recently Purchased a Property with Chancellors, very specifically with the Sales Manager Alex from the Abingdon Office. Our experience with Alex have been superb he has been so efficient, Professional, very approachable when we viewed the house with him. Even to the extent of texting me Sunday eve, as we were so excited we had finally found a house after months of searching, Oxfordshire, the experience made so much more pleasant, in every possible way we are over the Moon with the Customer Service we have received from Alex. Absolute delight & highly recommended. Having dealt with a good dozen or so Estate Agents we can recognise, quality when we see it !!!! Professor Jackie Potter & Eric Appleby

Llan · 30 July 2019

5/5

Google

I recently rented a flat for the first time in Abingdon through Chancellors estate agents. I was generally impressed by the professional attitudes of the agents that I interacted with ( Nicola Hurwood and Liam Jones ) and their eagerness to help me with any problems that I had. I wished to move into the property before the stated moving in date and Nicola managed to negotiate this with the landlord and the current tenant as it involved work being done on the property sooner than had been planned. Due to her diligence I got to move in when I wanted and the whole process went extremely smoothly. I was very happy with the service I received and would recommend the team at Chancellors in Abingdon to others looking to rent properties in the area.

James · 28 July 2019

1/5

Google

I'd suggest visiting the branch before proceeding with this agent, the appearance is somewhat akin to sweatshop with crowded desks full of school leavers, something we didn't realize until the lack of experience became painfully evident during the 10 long and painful months it took them to sell our properties. We're both experienced in house buying, selling, and letting, and thought we'd try Chancellors for a change after having generally worthwhile experience of most of the other agents in town. What a mistake, communication was non-existent after offers had been accepted, to the point where we had to frequently liaise directly with buyers and other agents ourselves to bring sales to point of exchange. We were even asked if we'd mind showing a buyer round ourselves on one of the properties!! Buyers weren't suitably vetted which resulted in a time-waster successfully getting through which resulted in unnecessary cost and delay. With so many better agents in the town I can see absolutely no reason to recommend. We will certainly be using grown-ups in the future.

Simon · 28 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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