5/5
Made an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.

Trusted Agent profile · Abingdon-on-Thames · Oxfordshire
Verified
★★★★★
777 reviews across 2 platforms
14 High Street, Abingdon-on-Thames, Oxfordshire, OX14 5AX
Part of Chancellors, see every office.
Chancellors's office in Abingdon-on-Thames, Oxfordshire, at 14 High Street, is rated 4.3 out of 5 across 777 reviews on two platforms, including 424 Google reviews rated 4.5.
Every review we hold for the Abingdon-on-Thames office, from every platform, shown as written. First names only.
5/5
Made an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.
5/5
Been managed for around a year, Francesca is great!
Thank you so much!
5/5
Had an excellent experience. Tom in sales was really responsive and attended to all my needs and questions. Very efficient in helping me find a property and had kept in regular contact with regards to my property search.
Thank you for leaving us this great review Andrew, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
4/5
I just wanted to give a massive thank you to Lewis Stacey from the Abingdon branch. He has been dealing with our move and I could not fault him in any way, such lovely people as well. Thank you again. Kind regards, Sharna Dixon.
1/5
Disgusting disregard for customer's privacy. Showing personal details on screen for the public to see by glancing in the window. Acting like it's not normal for people to look in a window, when the window is littered with advertisements to attract people to come close and look in the window.NegativeProfessionalism
Thank you for bringing this to our attention. As we have previously mentioned in our replies to other reviews, we take any GDPR concerns very seriously and have started taking action to address the concerns you have mentioned. Clearly it is not normal for a member of the public to film their interactions with us without prior consent to do so. We hope and trust that any viewer of said video would take this into consideration when forming a view on this interaction.
1/5
Waiting over a week for a viewing when I am a cash buyer is unacceptable. So is insisting on a BAFO on one house today and not enabling me to view the possible alternate. Staff have little or zero knowledge of the house you are viewing. All In All very very frustrating !!
Thank you for bringing this to our attention Daryl, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
1/5
They misplaced the keys we returned and now almost 2 weeks and still no check out inventory done. The owner has moved in and is living at the property... so any damage caused now will likely be blamed on us... no clue when/if my £2k deposit will be returned. No one ever calls you back. Would not recommend
Hi Claudia, thank you for taking the time to write a review. We are sorry that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
5/5
Once more, a very positive experience with the change of tenants in my flat. First class service, all very thorough and professional. Joanna has been excellent value throughout and I am very grateful to her, particularly being 8,000 miles away...
5/5
Sophie Taylor was an excellent help in organising the letting side for my property in headington, she was very helpful and easy to talk too and would highly recommend chancellors to let out any property. Thank you again Perry and Dawn lewis
5/5
I am pleased to commend the efficient and effective negotiations on my behalf by Cerian White of the Abingdon Office, with regard to the sale of our property.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
April Montagna existing landlords and future one's I would highly recommend April for her prompt attention in dealing with any issues you have she is very efficient and knowledge. A great asset to Chancellors well done. keep the good work up .
5/5
Chancellors where very helpful through a very stressful process of buying a house. I had no complaints on their advice and procedures. Would surely recommend.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
Breaching data protection laws by openly displaying clients' personal information to anyone walking past their office. When pointed out to them their employee was incredibly rude. Given the number of data breaches they should immediately take steps to turn their monitors to face away from the street or install privacy filters.
Thank you for bringing this to our attention. As we have previously mentioned in our replies to other reviews, we take any GDPR concerns very seriously and have started taking action to address the concerns you have mentioned. Clearly it is not normal for a member of the public to film their interactions with us without prior consent to do so. We hope and trust that any viewer of said video would take this into consideration when forming a view on this interaction.
1/5
avoid them!! two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all. made us to drive 1:30 hours and realising the house is under offer since a month ago. would not be looking to buy a house if being advertised by them.
Hi Sam, we are sorry to read of your issue. Please contact us directly on directors@chancellors.co.uk. We will be happy to help and look into the matter for you. Many Thanks
1/5
For 8 MONTHS I have been begging these morons to get several issues sorted with the home I rent. I AM STILL WAITING! I can honestly say this is the worst estate agents I have ever had the misfortune of dealing with. It has been one disaster after another with them.
Hi Kimberley, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
Excellent experience dealing with Chancellors. Important decisions such as buying and selling houses are not easy to deal with. Neil Ballard made our experience a pleasure. He was helpful from the outset, really attentive to our criteria and surpassed our expectations.
5/5
I have been dealing with chancellors in newbury and Declan Hartigan has helped me throughout my whole property search. He was great, always replied instantly to my emails and was very professional throughout the whole search for rented accommodation. I now have a move in date and will 100% recommend chancellors to everyone!! Thank you all :)
Thanks for the review Charlotte!!
5/5
I came in to the Aylesbury branch and was dealt with by a man named Harry Price he was fantastic very funny and very helpful. Gave me all the information I needed and will be using them again. Thank you Harry
1/5
The worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through the checks and only when I started to ask how my application is going they said that someone else rented. Really?? I refused going for another viewings, I refused applying for other flats that I saw from another agencies!!! I would never ever recommend this place!!!!
5/5
Great customer service
Thank you Gloria for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
4/5
We spent months looking for a house in Abingdon, during that time Stuart Locke from the local Chancellors offices advised and arranged viewing. Thanks to Stuart we found our new home and are now busy moving in!
5/5
Great service from Tom. Within 2 days of instruction for sale I had an offer. He was great at communicating what was happening so I always knew what was going on with the sale.
Thank you for leaving us this great review Sarah, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
I tell you what! Stephanie was tip top fantastic in helping me in my search for a rental property in oxford, can't sum up how helpful she was and just want to say thanks again if you read this! x
1/5
We had the worst renting experience in the UK. Chancellors agency lied to us for getting a few stuff done in the flat before signing the contract, they never discussed those things with the landlord, we signed the contract and moved in and the flat was not professionally cleaned and not freshly painted as stated in the contract. They didn’t care about these problems saying it’s landlord fault and letting us to deal with the problem. On top of it at the beginning of the conflict they seemed to take our part asking the landlord to respect the contract but after a phone call between the landlord and manager Riley Drake-Smith they changed their mind and jump on the landlord side (who breached the contract) advising us if we don’t reach an agreement with the landlord to search for a new property. So because of the agency and their dishonest actions, in full pandemic, before Christmas, we had to search for a flat and move again, even though we’ve just moved to that property. So they didn’t care about us one second and they think it’s a normal thing to move house every month just because of their poor services, lies, unprofessional and dishonest behaviour. I would not recommend to anyone this agency. The whole experience was a nightmare.
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