DJ Alexander Aberdeenshire reviews

★★★★★ 1/5

Trustpilot

Freezing through christmas

I am 2 weeks off seventy, have asthma. I am now on my 14th day with no heating or hot water over Christmas period. Have been told it would be fixed last week then on Friday I was told boiler had only been ordered previous Tues. Can not believe how I have been treated. No one ever phones you back.

Margaret · 27 December 2022

★★★★★ 5/5

Trustpilot

My renting experience

The process was straight forward and smooth. I am glad I got a property with DJ Alexander 😃 prompt in response to queries and all. I'm very impressed

Okoro · 5 December 2024

★★★★★ 5/5

Trustpilot

New property set up

From initial contact to my property going live was absolutely effortless. Catherine Bruce made all that happen hassle free for me. Always there to give advice whether that was by email or phone call! Very professional and efficient, I would highly recommend the service DJA has provided, I will continue to use this service moving forward.

RD · 1 April 2021

★★★★★ 5/5

Trustpilot

Very smooth experience with DJ…

Very smooth experience with DJ Alexander in what could have been a very stressful time. Special thanks to Laura McTaggart and Ali Scott who were a great help.

Colin · 7 February 2020

★★★★★ 5/5

Trustpilot

Great service

Great service, really appreciated.Specially Leno De Gaetano who always help and respond to every thing i ask and help me to resolve any problems. Thank you 🙏

Royal · 19 December 2024

★★★★★ 5/5

Trustpilot

Previously lived at one of their…

Previously lived at one of their properties, and now with them once again.Referencing took no time, managed to sort the whole process out in 3 days.Can't wait to move in again

Reuben · 17 October 2024

★★★★★ 5/5

Trustpilot

We had a great experience working with Galina Webster

We had a great experience working with Galina Webster. She was very knowledgeable about the area and extremely helpful. Galina answered all our questions and ensured we understood every step of the entire process. We would highly recommend her to anyone.

Olga · 26 April 2024

★★★★★ 5/5

Trustpilot

Great service and assistance

I've recently moved with my family to a new flat. Kaiya Marr from admin support team has provided an outstanding service, answered all my questions and was very patient even when we misunderstood where to collect the keys :). Very professional and efficient.

Adrian · 15 March 2024

★★★★★ 5/5

Trustpilot

Really smooth process dealing with DJ…

Really smooth process dealing with DJ Alexander, from the automated application system, to the communication from the staff. Gill Robertson-Cree, in particular, was really great, as a point of coordination with the rest of the DJ Alexander team (e.g.. accounts, maintenance etc).Thanks for making this a really pleasant experience, in challenging times!

Dr · 16 August 2023

★★★★★ 5/5

Trustpilot

Very supportive

John Sturgeon, our property manager, has been incredibly helpful and considerate during and after our move. He has gone out of his way to accommodate for and resolve any issues that have come up professionally and kindly. Very happy with our experience so far.

Beck · 21 February 2024

★★★★★ 5/5

Trustpilot

Jenn is a super professional

We had a scheduled check up from DJA with Jenn Cabrera Tajera. Such a lovely lady and a great representative for the company. She was respectful and professional.

LorrMac · 28 November 2024

★★★★★ 5/5

Trustpilot

We are lucky to have DJ Alexander for…

We are lucky to have DJ Alexander for rental services for nearly one year with excellent services by prompt reaction on the repair and maintenance of the property! Thanks for the reminder of the tax report deadine and the market trend and news periodically! We have no worry about the rental matters!

Renee · 12 August 2023

★★★★★ 5/5

Trustpilot

End of tenancy overseen by Kjartan…

End of tenancy overseen by Kjartan Behm. Excellent service provided from start to finish. Very responsive and reassuring. Also from Gerrit Alberts in arrangement of end of tenancy maintenance issues. Many thanks!

Felicity · 25 September 2024

★★★★★ 5/5

Trustpilot

Long wait time. Worth the wait.

It took a while to get through the waiting list though it was worth the wait. I spoke with a representative called Laura. She helped me out straight and away and got the ball rolling with my request. Left me with a positive start to my day. Really pleased with my overall experience and fingers crossed the rest of it goes through the same.

Jay · 16 June 2022

★★★★★ 5/5

Trustpilot

The staff at DJ Alexander handled our tenancy brilliantly.

The staff at DJ Alexander handled our tenancy professionally and kept us informed at every stage of the process. A special mention must go to Calumn Robertson and Gael Mitchell who were fantastic throughout. Thank you.

No-one · 16 July 2024

★★★★★ 5/5

Trustpilot

Very pleasant, efficient

Very pleasant, efficient team.. Always willing and rapid in providing assistance.. Special mention on this latter occasion re. India Hale who dealt so pleasantly with a recent issue.

Hugh · 21 November 2024

★★★★★ 5/5

Trustpilot

Thank You, Kieran Mooney!

Kieran patiently answered my questions with a smile during my viewing appointment. He also gave me space to explore the property, so I didn't feel I had to rush, which I truly appreciated. What a wonderful person!

Sa · 23 June 2024

★★★★★ 5/5

Trustpilot

Brilliant letting agent

The Letting Agent that showed us around the property was very welcoming and more than happy to answer all of our inquiries promptly. This was greatly appreciated as this was one of my first experiences viewing one of your properties.

Sam · 26 April 2024

★★★★★ 5/5

Trustpilot

We recently rented a property through…

We recently rented a property through DJ, India Halle took us through the proces from viewing to negotiation and was great and knowledgeable in every area. Very impressed.

Kier · 12 November 2024

★★★★★ 5/5

Trustpilot

I would just like to thank one of the…

I would just like to thank one of the representatives of dj alexander nikki raeburn who dealt with a situation on my property. The way she handled the situation was first class and always quick to my replys and resolve the situation and meet my requirements one of the best customer service ive had to deal with in dj Alexander. Thank you nikki for your help

Sharpie · 20 January 2022

★★★★★ 5/5

Trustpilot

Property rental

Definitely had a good experience with DJ Alexander. I viewed the property, got a response, got my credit checks done and confirmed a move in date all within one week!! Lee was very prompt in responding to my emails and it was so helpful. She also answered all my queries without any complaints. 10/10 I would recommend. 😊

Damilola · 31 January 2020

★★★★★ 5/5

Trustpilot

From enquiring to viewing to signing…

From enquiring to viewing to signing the agreement DJ Alexander were efficient in communicating every step of the way and were great in providing answers to any questions. Highly recommend them to anyone wondering to use their services.

Cameron · 18 May 2024

★★★★★ 5/5

Trustpilot

Satisfied customer

Very helpful in arranging viewings, and prompt in liaising with landlord. Great communication on the day - managed to view property earlier than scheduled, which was a bonus. Overall a very positive experience.

Luke · 15 August 2024

★★★★★ 5/5

Trustpilot

I recently secured an accommodation…

I recently secured an accommodation through the help of Caitlin Butler and Harry Perkins. I must commend these two staff of DJ Alexander for their tremendous level of professionalism and empathy. They were both spot on and exuded so much level of honesty in my interactions with them. Would recommend them any time, any day.

Francis · 27 March 2023