1/5
GoogleAvoid them as much as possible, they hold your deposit and charge for damages done way before the tenancy.
Trusted Agent profile · Aberdeen
DJ Alexander Aberdeen reviews
★★★★★
1,960 reviews across 2 platforms
Neo House Riverside Drive, Aberdeen, AB11 7DG
DJ Alexander's office in Aberdeen, at Neo House Riverside Drive, is rated 4.2 out of 5 across 1,960 reviews on two platforms, including 422 Google reviews rated 3.4.
Reviews
Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.
Google5/5
GoogleEveryone had been so very nice and helpful! Specific cheers for Jemma W. for swiftly answering my thousands of questions. Great team!
5/5
GoogleGreat experience with this company so far, the property manager Joel goes out of his way to help with anything you need.
5/5
TrustpilotViewing enquiries
I have spoken to Georgia and she was such a gem. Very sweet personality and she was super patient. She gave me time and she understood my problems. She has great potentials.
5/5
Googlethe people were very nice and explained everything to us, it didn't take long either
Agent replied · 13 June 2024
Dear Mr. Turner, Thank you for the feedback. Much appreciated! Kind regards, Stonehouse Lettings
5/5
GoogleCouldn’t ask for gill was brilliant made it all very easy and quick to sort things out for us too marks
5/5
GoogleGood interaction with Shayem from Stonehouse, very supportive and quick in reaction in order to fix some issues regarding my flat.
5/5
GoogleI met with Natalie who was very friendly and gave us a wonderful tour of the property I was interested in. Booking an appointment was very easy. Overall very great experience.
5/5
TrustpilotExcellent and speedy service despite…
Excellent and speedy service despite the very serious national crisis.
Agent replied · 12 June 2024
Hi Simon, thank you for the great review!
5/5
TrustpilotColin had been incredibly friendly
Colin had been incredibly friendly, helpful and informative! Excellent service.
Agent replied · 12 June 2024
Hi Christopher, thank you for the great review!
1/5
TrustpilotExcellent customer service
Excellent customer service. Very pleasant bad informative on the phone.
Agent replied · 12 June 2024
Hi Cat, thank you for the great review!
5/5
Trustpilotimran iqbal was a big help when i had…
imran iqbal was a big help when i had issues with the shower.
5/5
TrustpilotTalk to Harry - great support and advice!
Going through the challenging process of finding a new home to rent in Edinburgh. Found Harry Gibson to be super supportive and informative today. Keep up the 5 STAR treatment....
5/5
TrustpilotGood properties and very quick process
Good properties and very quick process. Sandie and Francis both are very helping and very good at their jobs.👍Thank you for sorting out quickly xx
1/5
GoogleWouldn't recommend at all .
1/5
GoogleAppalling company. They are professional con artists avoid at all cost. I am a landlord and they have kept all rental money for 3 months now without any explanation. This is the worst company to use if you’re a landlord.
5/5
GoogleI phoned and my problem was sorted very quickly. Lovely service from Megan.
Agent replied · 13 June 2024
Good afternoon, Thank you so much for taking the time to write a lovely review. Happy to hear you are satisfied with the service being provided. Kind regards, Stonehouse Lettings
1/5
TrustpilotAwful service non existent…
Awful service non existent communication and feedback
Agent replied · 12 June 2024
Hi Craig,It is of great concern that you are disappointed with your experience with D.J. Alexander and we are keen to ensure that these concerns are addressed and resolved.Please contact me at AshleySmith@djalexander.co.uk and include the address of the property, so we can look into this matter for you.
5/5
TrustpilotGeorgia is the bees knees
Whenever I call D.J Alexander I’m always lucky enough to get Georgia on the end of the phone. She is incredibly helpful and very easy to speak to. 10/10
4/5
GoogleGreat services. My property manager, Debbie, is always on hand to assist anytime I have issues in my apartment.
5/5
TrustpilotExcellent Service
I am very impressed with the overall service from DJ Alexander and would highly recommend to others. Laura Mctaggart and the rest of the staff were very friendly and efficient, I can't complain.
5/5
TrustpilotKirkinner Apartment
From the Application stage to viewing and payments. It was so smooth and professional. Laura and John are very good at communication.
5/5
TrustpilotA Good Experience
The people with whom I interacted - Alistair Scott, Rachael Bulloch and Dimitris Anagnostou - were professional and genuinely concerned to be helpful. They made the process of renting a flat as pleasant as possible.
4/5
TrustpilotFriendly and helpful for organising…
Friendly and helpful for organising flat viewings
Agent replied · 12 June 2024
Hi, thank you for the great review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
