Trusted Agent profile · Aberdeen
Verified
★★★★★
117 reviews across 2 platforms
24 Rosemount Place, Aberdeen, AB25 2XU
Part of Belvoir, see every office.
Belvoir's office in Aberdeen, at 24 Rosemount Place, is rated 4.0 out of 5 across 117 reviews on two platforms, including 111 Google reviews rated 4.1.
At Belvoir Aberdeen, we take immense pride in being the cornerstone of real estate expertise in Aberdeen, Scotland. With a rich legacy and a dedicated commitment to serving our clients, we stand as your premier choice for all matters concerning property sales, purchases, lettings, and management in this vibrant city. Our Commitment: Dedicated to exceeding expectations, our agency is founded on the principles of integrity, transparency, and unparalleled service. We understand that every property transaction, whether buying, selling, or renting, represents a significant milestone in our clients’ lives. As such, we approach each interaction with the utmost professionalism and a personalized touch, ensuring a seamless and stress-free experience. Local Expertise: With a team of seasoned professionals deeply rooted in the Aberdeen community, we possess an intricate understanding of the local real estate landscape. Our in-depth knowledge of the area’s neighbourhoods, market trends, and property values empowers us to guide our clients towards making informed decisions, tailored to their unique needs and preferences. Comprehensive Services: Whether you’re seeking to sell your property, find your dream home, or looking for a reliable partner to manage your rental investments, our range of comprehensive services is designed to cater to all your real estate requirements. From valuations and viewings to negotiations and property management, we handle every aspect with diligence and expertise. Client-Centric Approach: At Belvoir Aberdeen, our clients are at the heart of everything we do. We prioritize building long-term relationships based on trust, professionalism, and exceptional customer service. Understanding that each client is distinct, we customize our approach, ensuring a tailored experience that meets and exceeds expectations. Explore Our Portfolio: We invite you to explore our extensive portfolio of properties, showcasing a diverse range of homes, apartments, and investment opportunities in Aberdeen and its surrounding areas. Whether you’re a first-time buyer, a seasoned investor, or a tenant in search of the perfect home, our listings are curated to match various preferences and budgets. Contact Us: Should you seek guidance, advice, or wish to initiate a property transaction, our team of experts is readily available to assist. Feel free to reach out for a consultation or to discuss your specific real estate needs. We’re dedicated to helping you achieve your property aspirations in Aberdeen. Welcome to Belvoir Aberdeen, your trusted partner in Aberdeen’s real estate journey. Let us guide you towards your property goals and exceed your expectations every step of the way.
Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.
5/5
GoogleBelvoir, the leading letting agent in the heart of Aberdeen town centre, has consistently delivered exceptional service since I joined them in August 2024. Any issues that arise are resolved promptly and efficiently. The staff is incredibly friendly and always willing to assist.
4/5
GoogleSpecial thanks to Jenni Bisset and Alanna Isabel for marketing my flat for lease this year. There was a 6-month period during the (first) lockdown when viewings were not possible but all the same, a lot of co-ordination became necessary when issues (utility supply, furniture removal, condition checking) arose. Jenni went above and beyond and made visits when circumstances allowed, keeping me posted as a non-resident owner. Alanna helped progress the tenancy application when it came in and steered it to successful move-in. Thanks to you both for taking care during this period which has been personally difficult for us all.PositiveQuality
5/5
GoogleAs a tenant, Belvoir were fantastic in facilitating our move in and handling our stay across the entire duration of the occupancy. On behalf of my flatmates and I, we have loved living in Aberdeen, especially our flat, which was certainly made all the better by the smooth work of Belvoir. I would like to pay special thanks to Jenni Bisset who has taken tremendous care of everything!
4/5
allAgentsChelsea Stuart = Great
I cannot comment on other Belvoir agents as I did not communicate with any of them, but I can highly recommend Chelsea Stuart at Belvoir Aberdeen. Not only was she patient with and quick to respond to all of my questions throughout my tenancy, but she was friendly and cheerful even when I'd drop by the office, without warning, with more questions. I was impressed by her professionalism and help and would happily recommend her to anyone looking for a flat.
4/5
allAgents"Chelsea Stuart = Great..."
I cannot comment on other Belvoir agents as I did not communicate with any of them, but I can highly recommend Chelsea Stuart at Belvoir Aberdeen. Not only was she patient with and quick to respond to all of my questions throughout my tenancy, but she was friendly and cheerful even when I'd drop by the office, without warning, with more questions. I was impressed by her professionalism and help and would happily recommend her to anyone looking for a flat.
5/5
GoogleWe cannot stress the brilliance of Skylar and her team. They dont simply enthuse about good service. They deliver it. There is little more to say than if you are a landlord or a home renter you wont go far wrong by calling Skylar and her team
Thank you very much for the superb review, this is very appreciated by myself and the Belvoir team!
5/5
GoogleBelvoir got us set up with a new flat even during the COVID lockdown. Thanks to Belvoir team, and especially Alanna, it was quick and hassle free. Everything was extremely clean for the move-in and we were given lots of useful information.
Hi Kalvin, Thank you for your review! The Team will be delighted to hear such kind words.
5/5
GoogleBest lettings agency in Aberdeen! My experience with Belvoir was fantastic thanks to Skylar. She was so professional, responsive and honest. She really knows the market and is very skilled at her job and that instilled so much confidence in me... Upon reflection, she made the process so easy as she clearly explained everything.I highly recommend Belvoir and when you go with them ask for Skylar. Thanks once again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAlanna was of great assistance in helping me get set up with my flat in Aberdeen. Really professional and fantastic customer service!
Hi D, Thank you for taking the time to send in your review, I will pass this brilliant feedback onto Alanna and the rest of our Team.
4/5
GoogleWe have been very satisfied with service from Lewis and his team to date. We let a flat through them which went on market in August but were let down by first prospective tenants who pulled out. The market was slow and flooded at the time but a new tenant was soon found. This is our first experience with Belvoir and so far all has gone relatively smoothly following the initial hiccup with the tenant backing out at last minute.
5/5
GoogleWe have been using Belvoir since our son left the flat after finishing uni, some 7 years ago. During that time we have always had a good relationship with them. They do return your calls, they do remit the money on time, they do keep you informed on matters relating to your property and changes in legislation, they do organise work to be done at reasonable prices - in short, they operate as a professional organisation, much better than some others that we have had to use in other parts of the country. Being a landlord, some 600 miles south is made easy - happy to recommend them if you are looking for a letting agent in Aberdeen
5/5
GoogleI'm a Landlord and Lewis and the team have always provided a high level of service to me over the past ~5 years. They deal with any maintenance issues efficiently including any contractor coordination, and payments are always on time. They have consistently sourced and vetted good tenants for my properties. The only tenant issue I have had and was unforeseeable, was a particularly tricky situation and they provided me with great advice and support, including persuading me not to take a certain course of action that could have resulted in a very protracted and expensive outcome.
5/5
GoogleMy husband and I have a lease with Belvoir in Aberdeen and we have found that it (so far) is a great company. We have been on our lease for almost 6 months now and any communication with them is quick and effective. The couple of times we needed something done the response time has been great and everyone is very helpful. Everyone is helpful in the office and want the best for you in the accommodation that they are leasing out to you on behalf of the landlord.
5/5
GoogleI have been a client with the Belvoir Team in Aberdeen pretty much since they started in the city around 2005. We have had up to 35 properties under their careful management for that period, with a wide variety of properties from larger HMO in city centre to smaller units in Torry. The team have been nothing short of "wonderful" in supporting us as investors and landlords in the city for this period. The team are attentive and courteous, caring so well for both the landord needs and also offering a great service level to the real customers, namely the tenants. I have experience of so many letting agents in UK and in Europe, but Belvoir in Aberdeen are without question the best I have come across in tenant and property management and I would recommend them to any landlord looking for a safe and profitable home for their portfolio.
5/5
GoogleOne of the best leasing agencies in Aberdeen. Even during difficult operating conditions they can still be there for their tenants. Highly recommend.
Hi Ross, Thank you so much for your review!
5/5
GoogleThe best agents in Aberdeen - friendly, helpful and swift in their services; student friendly; and the most hassle-free letting agency I have ever experienced. Highly recommended!
Thanks for taking the time to comment. Much appreciated.
1/5
GoogleSlow in responding to maintenance issues/requirements. Very slow (over 6 weeks) without deposit back after moving out, tried to make a deduction from deposit for maintenance issues outwith tenants control.
2/5
GoogleInitially a great agency to work with. They sped us through the application process and were very kind and easily contacted throughout. However if you requested anything for the flat in your application you can be assured it won’t be …
4/5
GoogleI'll give it 4 stars because it's been by far the most helpful agency I've dealt with. Still some improvements to be done. Our agent would sometimes forget to do stuff and would need to remind. Whenever we needed something fixed someone came to help.
Hi Marcos, Thank you for taking the time to send us a review! We always like to hear where we can improve our services and this will be shared with the team. Thanks, The Belvoir Team.
5/5
GoogleI have engaged Belvoir as my agent for several years and recently chose to sell my property through their services. Throughout this period, I have consistently found them to be highly professional. Their customer service is exceptional, …
5/5
GoogleShout out to finlay. Showed me a potential home. He was so professional and went that extra mile for me without knowing anything about me. Very professional and friendly and made time for his customers. Great work and a good asset to the team and have no hesitation in renting from this company due to himPositiveResponsiveness, Professionalism
Hi Sophia, Thank you for the wonderful review! I will be delighted to pass on your kind words to Finley.
5/5
GoogleI am tenant for more than three years and the Skillar (Belvoir) agency is the best. Very helpful anytime, quick response and really good communication. Thank you, Belvoir and to Chelsea! 😊 …
Hi Dragos, Thank you so much for taking the time to submit your review, I will gladly pass your kind words to Chelsea and the rest of the team. Thanks again :-)
5/5
GoogleWe have stayed in a property managed by belvoir for 2 years and they have been amazing. Repairs and responses are all fast. Jenni Bisset is extremely friendly! We recommend belvoir especially for students as they have accommodated our needs!
1/5
GoogleMy daughter has been left without hot running water for over a month, but Belvoir didn't deem this an emergency. Having to pay to go to a gym or swimming so they can get a hot shower. Just unacceptable..
Good Afternoon Brian, Thank you for your review. I understand this is a frustrating situation for your daughter and of course yourself and apologise for this. Due to the convoluted nature of the issues, I would appreciate the opportunity to discuss this directly with yourself via a phone call. Can you please reach out on 01224 645707 and ask for myself. Kind regard, S Atkinson, Managing director, Belvoir Aberdeen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Aberdeen office has 117 reviews across two platforms: 111 on Google, 6 on allAgents.
Belvoir Aberdeen is rated 4.0 out of 5 across all 117 reviews, and 4.1 out of 5 on Google from 111 reviews.
Belvoir Aberdeen, 24 Rosemount Place, Aberdeen, AB25 2XU.
