Trusted Agent profile · Aberaeron
★★★★★
134 reviews across 3 platforms
8 Alban Square, Aberaeron, SA46 0AD
John Francis's office in Aberaeron, at 8 Alban Square, is rated 3.2 out of 5 across 134 reviews on three platforms, including 34 Google reviews rated 5.0.
Every review we hold for the Aberaeron office, from every platform, shown as written. First names only.
5/5
GoogleWe’re so pleased with our experience dealing with John Francis. We had 2 house sales fall through earlier in the year but we found a beautiful property listed with John Francis so we took a chance. Very impressed with the level of service, …
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleWe had previously been online with other agents and they did not offer a good service at all in comparison to our experience with John Francis. From the first phone call with Ben and then Kelly coming out to see the property …
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleVery well deserving of every single one of those 5 star reviews. Exceptional service all round from an incredible team. Definitely my most favourite estate agents of all time, diolch Ben, Serena, a pawb..
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotFishguard office a total shambles
Fishguard office came out re market evaluation and she was prompt and knowledgeable. That's where it ended.
1/5
TrustpilotI am writing to make a formal complaint…
I am writing to make a formal complaint against Luke at John Francis Cardigan branch.
1/5
TrustpilotDo not touch
Do not touch , massively over promise & under deliver , missed appts , regularly people from the same branch contacting us for duplicate information & only had 4 days notice re the actual move date , do not use these estate agents so disorganised & probably one of the worst business I have dealt with throughout a quite stressful time
5/5
GoogleHead and shoulders above any of the other estate agents in Ceredigion we cannot recommend highly enough thank you John Francis Aberaeron for all of your assistance and fantastic customer service *****PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleA wonderful experience of purchasing a property with Kelly and Serena going the extra mile to help. A hard working diligent team - thank you so much for everything!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAwful
Awful. Coerced into speaking with their financial advisor as a condition of viewing. Arranged second viewing and more coercion tactics. As a chain free buyer in this market I’m shocked they are putting up barriers like this (Gorseinon Swansea branch). If you’re listing-BEWARE!
5/5
GoogleThe whole team at John Francis were excellent and were very supportive during the sale of our house which at times was very stressful. Kelly did a superb job and I would have no hesitation in recommending them
Thank you for your glowing 5* review of our local John Francis team. It is always great to read such positive reviews and recommendations from our clients. Kind regards, Scott
5/5
GoogleHead and shoulders above any of the other estate agents in Ceredigion we cannot recommend highly enough thank you John Francis Aberaeron for all of your assistance and fantastic customer service *****
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleDealt with the mortgage adviser Rhys and I must say he was very helpful. Brilliant service and I will definitely be using him again
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
4/5
TrustpilotJohn Francis estate agent
John Francis estate agent . Pontardawe branch.I would like to say that I found John Francis to be an extremely professional estate agent. They sold my property. Were extremely helpful keeping me updated. I would highly recommend them. So very big thank you .
2/5
TrustpilotChris Martin -Swansea
To whom it may concern,
5/5
GoogleGreat to deal with on my house purchase, unfailingly helpful and responsive. I couldn't fault them on this experience.
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleGreat to deal with on my house purchase, unfailingly helpful and responsive. I couldn't fault them on this experience.
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
1/5
TrustpilotWhy would you use These??
Absolutely useless, from viewing to further correspondence. Totally disinterested during walk around of the property, no follow up call’s or progress updates. They have been like this for years and why people still use their overpriced services is beyond me? AVOID
1/5
TrustpilotDo not rent from this company.
I wouldn’t even give these a 1 star if I had the option.
1/5
TrustpilotWould give zero if it was available
Have waited weeks for the Llanelli branch to just advertise the house. They keep lying and fobbing us off. Have no faith in them selling the property. Will be going elsewhere
1/5
TrustpilotTried buying a house from the Llanelli…
Tried buying a house from the Llanelli branch. I called for days but never once did they bother to answer the phone or call me back from the countless voicemails I left. Not sure how they are still in business.
1/5
TrustpilotLong Francis or should I say Con…
Long Francis or should I say Con Francis...
5/5
GoogleNothing but praise for John Francis. Always helpful, willing to go the extra mile to sell your property.
Thank you for your 5* review! Best wishes, Scott
5/5
FacebookRecently sold my house through John Francis, Aberaeron branch. The service we received was absolutely fantastic from start to finish. We were always kept informed and up to date on the progress of our sale and the staff were extremely friendly and helpful. First class sevice. I would highly recommend.
5/5
GoogleA very professional sale and purchase - i would highly recommend John Francis in Aberaeron! Thank you.
Thank you Pauline. Best wishes, Mark
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
