Trusted Agent profile
★★★★★
123 reviews across 1 platform
498 - 500 Roundhay Road, Oakwood, Leeds, Yorkshire LS8 2HU
William H Brown's Yorkshire office at 498 - 500 Roundhay Road is rated 4.5 out of 5 across 123 reviews on 1 platform, including 123 Google reviews rated 4.5. Checked 9 October 2026.
Every review we hold for the Yorkshire office, from every platform, shown as written. First names only.
5/5
GoogleI had an amazing experience. The staff was incredibly friendly, knowledgeable, and went above and beyond to ensure I had a great experience. The atmosphere was welcoming, and the service was top-notch. Everything was handled professionally, and I was truly impressed with the attention to detail. I highly recommend them to anyone. Thank you!
5/5
GoogleI had an excellent experience working with Tom Madden from the Oakwood branch. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the mortgage market and he really took the time to understand my situation and explained all my options clearly, making the whole process feel straightforward and stress-free! Thanks so much :)
Hello Jenna, Thank you so much for your wonderful 5* review! We're thrilled to hear about your excellent experience with Tom Madden at our Oakwood branch. It's fantastic to know that he made the process straightforward and stress-free for you. Best regards, Lucy, Customer Relations Team
5/5
GoogleGreat experience buying and selling with the Oakwood branch. Very attentive when dealing with vendors and solicitors (particularly when solicitors not pulling their weight). Would definitely use again. Worked closely with George, Adam and Alesha who were all brilliant.
Thank you for choosing our Oakwood branch for your buying and selling needs. It's wonderful to hear about your great experience and how our team, especially George, Adam, and Alesha, were attentive and brilliant. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
GoogleI viewed a couple of properties with this company, and ever since I am getting inundated with spam emails with properties that are literally of no interest to me, and not suited to my criteria. I have clicked unsubscribe on numerous occasions, and they still email me. I am reporting them for GDPR violations.
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI've recently been looking for properties and William H Brown have been extremely helpful in recommending properties in the area that match my criteria. Eleasha over the phone as well as a super friendly and informative mortgage appointment with Natalie have combined to make William H Brown a business I would highly recommend.
Hello Patrick, Thank you so much for your wonderful 5* review! We're thrilled to hear that Eleasha and Natalie provided you with such helpful and friendly service. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
Google“Outstanding service from start to finish. The team was professional, responsive, and genuinely cared about making the process smooth and stress-free. They kept me updated at every stage, answered all my questions promptly, and went above and beyond to secure the best outcome. I couldn’t recommend them highly enough!”
Hello Sophie, Thank you so much for your wonderful 5* review! We're thrilled to hear that you … More
5/5
GoogleDespite a complicated sale of my property, Adam was tenacious in chasing the buyer and was in constant communication with me throughout the sale. Would highly recommend Adam and the team at WH Brown to anyone looking to buy or sell in the area.
5/5
GoogleExcellent service would defo use again for future property ventures Great communication channels from the office and extremely helpful. Thanks again Holly and the team
Thank you Nicholas for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleI was purchasing a property 15 Foxwood grove via this estate agent, honestly one of the worst experiences I have ever had so much it caused me to pull out of purchasing the property! Warning for anyone looking to sell through this branch. Connor constantly ringing us up threatening us, energy was not friendly at all. PS If anyone is buying this property through them I have a property report and searches which they can have for cheap.
Hi Zar Damani, Hello, we are sorry to hear about your experience with us. We take feedback seriously and would like to address your concerns. Please contact us at complianceresidential@sequencehome.co.uk to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleI couldn’t be happier with the service I received. The whole team were so friendly, approachable, and supportive throughout the entire process. Nothing was ever too much hassle for them, no matter how many questions I had, they were always …
Thank you for your kind words! Our team takes great pride in providing excellent service to all of our customers. We strive to make the buying/selling process as stress-free and straightforward as possible. Your satisfaction is our top … More
5/5
GoogleHad a mortgage appointment with the advisor in the Oakwood office called Tom and he was very informative and gave me some great advice, will definitely be looking for Tom to help me moving forward. Highly recommend!
Hello Chris, Thank you for your fantastic 5* review! We're thrilled to hear that Tom provided you with informative advice during your mortgage appointment. We look forward to assisting you further in the future. Best regards, Lucy, Customer Relations Team
5/5
GoogleI would highly recommend William H brown, I spoke with a very polite and professional lady named eleasha on the phone, she was very helpful and supportive in recommending me some properties. Thank you very much for your assistance!
Hello Milly, Thank you so much for your wonderful 5* review! We're thrilled to hear that Eleasha was able to assist you so effectively and that you found her support helpful. We truly appreciate your recommendation. Best regards, Lucy, Customer Relations Team
5/5
GoogleSo happy with the service at this branch, after so many houses fall through & other estate agents not being very helpful at all, we’ve had such a touch buying with the team here. They’ve kept us in the loop the whole time& have chased things up without us even having to ask. Alena, Connor, Adam& Holly thank you all so much!!
Thank you for taking the time to share your experience and for your wonderful 5* review Rosie! Kind regards, Lucy, Customer Relations.
5/5
GoogleSeemless amazing service, took away all the stress from day one, cannot recommend enough, would not use anyone else
Thank you for your kind words! We are thrilled to hear that our service has made such a positive impact on your experience. We appreciate your recommendation and look forward to continue providing stress-free services in the future. Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleA shocking experience using the Oakwood office, my son put an offer on a flat that was accepted, the office knew he was keen for a quick completion and that he was paying for a fast track completion. Unfortunately unbeknown to him the flat was not yet available and had to go through probate, all the more disgusting now is that the branch manager is actually lying and saying he was aware of this! Obviously without a shred of evidence Absolutely disgusted that they would act in such a stereotypical way.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently had the pleasure of working with Adam and Alina and I can't recommend them highly enough! From start to finish, they were incredibly helpful and made the entire process smooth and stress-free. Communication was excellent, and they were always available to answer any questions I had. Thank you both so much for your hard work and dedication!
Thank you for taking the time to leave us this tremendous 5* review and recommendation Yon. Kind regards, Lucy, Customer Relations.
5/5
GoogleUsed William H Brown in Oakwood to sell our late Mother’s property . The staff including Connor, Adam and Holly were amazing. They kept us informed all the way through the selling process . Always returned phone calls . Very efficient and professional team. We would definitely recommend .
5/5
GoogleSharon and Scott were just fab! I am very happy with the service and support we received. We didn't have a smooth sale due to multiple factors and the estate agents were fantastic. They were responsive, supportive and I could not recommend the team more. Thank you for assisting us in our next chapter as a family. Your professionalism throughout made all the difference and we are very grateful!
5/5
GoogleWhat a lovely experience I had at Oakwood especially with Megan. She put me at ease and has been there all the way with me, so knowledgeable and just a great support. Thank you
Hello Emma, Thank you so much for your wonderful 5* review! We're thrilled to hear about your lovely experience at our Oakwood branch and that Megan was able to provide such great support. Your kind words mean a lot to us. Best wishes, Lucy, Customer Relations Team
5/5
GoogleI have been looking at properties in and around Roundhay, I spoke with a lovely young woman called Alisha, who was very helpful and sent me loads of properties they had.
Thank you for your kind words! We are so happy that you had a positive experience working with Alisha. Our team is committed to providing excellent service and finding the perfect properties for our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery helpful and supportive. Especially Adam , regularly kept in touch to keep us updated on the process and also when viewings were organised. Would definitely recommend.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had my house valued recently by the team at Oakwood and will definitely be looking to market with them when time is right. Very knowledgeable and good communication throughout.
Hello Lucie, Thank you so much for your wonderful 5* review! We're thrilled to hear that you found our team at Oakwood knowledgeable and communicative. We look forward to assisting you with marketing your house when the time is right. Best regards, Lucy, Customer Relations Team
5/5
GoogleWe have completed the sale of our house and used William H Brown as the estate agent, the service was very good and communication was smooth and clear throught the process, it was made even smotther by Adam Mack who managed the sale, he was very clear explaining the process and updated us frequently, we would definitely recommend WHB to anyone looking to sale or buy.
Thank you for taking the time to share your positive experience with us! We are delighted to hear that Adam provided you with excellent service and made the selling process smooth for you. We appreciate your recommendation and look forward to assisting you or your friends in the future.
5/5
GoogleSold a property with them, Adam, Connor and Hollie were amazing, great team and definitely know what they're doing
Thank you Kas Khan for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Yorkshire office has 123 reviews across 1 platform: 123 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
William H Brown is rated 4.5 out of 5 across all 123 reviews, and 4.5 out of 5 on Google from 123 reviews, checked 9 October 2026.
William H Brown, 498 - 500 Roundhay Road, Oakwood, Leeds, Yorkshire LS8 2HU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.