William H Brown reviews

★★★★★ 5/5

Google

If ever a firm of Estate Agents earned every penny of their fees it’s William H Brown at Oakwood in the sale of a property of mine. We went through coach parties of viewers, numerous offers and several buyers before finally making it to completion. No fault of Browns - they just kept on trying until we finally got there. Thanks to George and a special big thank you to Adam for his patience, good humour and perseverance, he deserves a medal and a pay rise! ☺️

Chris · 10 December 2025

★★★★★ 5/5

Google

Being a first-time buyer,I was nervous about the whole process,but Megan made it so much easier! She was so helpful, patient, and supportive the whole way through. Nothing was ever too much trouble, and she always made sure I understood what was happening. She really went above and beyond, and I can’t thank her enough for making what could have been a stressful process feel so much easier. I’d highly recommend her to anyone!

Fozia · 24 August 2025

★★★★★ 5/5

Google

A huge thank you to Megan, George, Adam and Tom at William H Brown Oakwood. The whole team have been amazing, always friendly, professional and ready to answer any questions I had. They kept me updated, made everything feel so much easier and took away lot of the stress. I’m really grateful for all their hard work and support, and I would 100% recommend them to anyone.

Oliver · 25 August 2025

★★★★★ 5/5

Google

All the staff here are brilliant, in particular Eleasha who went above and beyond to help me . I sold my property with them and they kept me up to date every step of the way and were so helpful through the whole process.

Lizzie · 16 February 2026

★★★★★ 5/5

Google

Just recently completed on a purchase with these guys and despite some issues with conveyancers, we managed to get it over the line. Special thanks to Nathaniel who was there throughout the whole process! Top service.

Ishtiaq · 9 April 2026

★★★★★ 5/5

Google

Would highly recommend George and his team, they went above and beyond when it came to selling our home cant thank them enough, Adam was brilliant throughout, keeping us updated and pushing things along. ⭐️ ⭐️⭐️⭐️⭐️ service & team! Thank-you Rhonda & Chris 🙂 …

Chris · 16 January 2026

★★★★★ 5/5

Google

We are FTB who recently purchased our first home with William H Brown Oakwood, who provided a brilliant service. Natalie Birkhead sorted our mortgage, she was lovely, efficient and kept us in the loop constantly, and took the time to break everything down simply which was needed as FTB! We dealt with Adam Mack for the purchase itself, he was very helpful, speedy and again kept us very well informed throughout the process. Thank you very much both and everyone at William H Brown! Tara and Sam

Tara · 17 December 2025

★★★★★ 1/5

Google

Well where do I start? Firstly they over value the house you’re selling. Once they get you to sign the contract you’re stuck!!! Then after a couple of months they tell you maybe the property is overpriced making it look as if you valued the house but it was them. They reduce the price and earn a commission to do this. After having several viewings done by viewers they use that are not properly trained estate agents showing people around your property who can’t sell anyway. So 5 months later after a good few viewings the beautiful house isn’t sold. I think the estate agents in the office need to get out and do the viewings and stop relying on people that are NOT skilled enough to sell a house. I have called the office several times today as my contact with Oakwood branch has ended today and I want my house off the market and off line as legally this should be done upon my instruction. I haven’t had a call back from the manager George and have stressed I want to talk to him and been told he’s in the office. I have emailed requesting take my house off line today please. I don’t have any faith with selling a house wow H Brown. Please remove my house off line today

Neelam · 16 March 2026

★★★★★ 5/5

Google

A big thank you to the staff of the Oakwood branch of W H Brown especially Connor and Adam for their patience and determination to successfully secure a sale on my property. It has been a rollercoaster of ups and downs to the point of a last minute deal or no deal that surprised all of us. You certainly earned your money on this one. I would gladly recommend your services to anyone selling or buying a property. Kind regards Jeff

Jeffrey · 7 June 2024

★★★★★ 1/5

Google

Placed an offer on a property, was informed William H Brown would be in touch to discuss after putting it to the seller. Received no phone call, chased this up a day later to find out they have completed a sale on a higher offer without any consultation despite expressing willingness to increase my offer. Adam Mack was then very quick to ring myself and family members an hour later to harass them because someone has visited the property, spoken with the seller and discussed increasing their offer. Adam assumed this was myself because the person in question has a similar surname. Amazing how quick he was to call when he assumed something could affect his commission. I would recommend doing a thorough investigation in future before jumping to conclusions. Absolutely horrible customer service, will not be doing any business with William H Brown going forward.

Saeed · 24 May 2024

★★★★★ 5/5

Google

I have recently bought a property though WHB. Great service from the WHB oakwood branch. WHB Oakwood team is great indeed, who are very patient, understanding, and good at what they do. A special thanks to Adam for all the work he has done for us seamlessly and efficiently. He has always been very polite, respectful and helpful. I would like WHB to give credit to Adam ans his work definetly needs to be recognised and rewarded. Thank you again for all you have done!!

Nilofer · 15 February 2024

★★★★★ 5/5

Google

Adam and Connor were brilliant. They kept me upto date with my purchase. It was a 6 month process to complete from the offer acceptance, but they were both really patient in assisting me by keeping upto date, chasing queries, and doing the legwork. Adam was superb in clear communication, regularly providing me a weekly update (usually Friday 2pm) it was so consistent that it was natural to expect a call at that time every week with a status update. Connor was also very calm and collective when I would be frustrated with timescales exceeding expectations, of course it was out of their hands but the fact that they chased up meant alot to me. I would highly recommend William H Brown for this branch for future sales opportunities. It's a competent team, who are very patient, understanding, and good at what they do. I would like to urge William H Brown to give some credit to Adam and Connor because their persistence in ensuring this was a success needs to be recognised and rewarded.

Rohan · 17 December 2023

★★★★★ 5/5

Google

I had an excellent experience with William H Brown in Oakwood and can’t recommend them enough. From start to finish, the process was smooth, professional, and stress-free. A special mention goes to Megan Naylor, who was absolutely brilliant throughout, always approachable, quick to respond, and incredibly supportive at every stage. She made what could have been a stressful time feel straightforward and manageable. Thank you, Megan, and the whole team at William H Brown Oakwood, for such a fantastic service!

Jack · 16 September 2025

★★★★★ 5/5

Google

Recently been looking for properties for our family’s next adventure, something that can be quite stressful and exhausting has been made really simple and enjoyable by ‘William H Brown Oakwood’ after speaking with Eleasha on a couple of occasions we’ve not only been given great options in our search for a new home but have now had mortgage appointments with Natalie which have been really informative and encouraging as we look at taking the next step in this process, if you’re looking for any kind of support in your search for a new home, these are the people to help facilitate that connection, growth and courage to go get that place you know is meant for you

Brayden · 25 August 2025

★★★★★ 5/5

Google

Very happy with service. Special to thanks to Tom sorting the mortgage quickly and thanks to Adam for pushing the sale through quickly!

Awet · 25 October 2025

★★★★★ 5/5

Google

Very helpful team at Oakwood! Especially Megan and Natalie who really helped us throughout the buying process. Can’t recommend enough! 5 Star team

Eden · 25 August 2025

★★★★★ 5/5

Google

Very helpful and supportive. Especially Megan Naylor who regularly kept in touch to keep us updated on the process. Would definitely recommend

Leah · 1 September 2025

★★★★★ 5/5

Google

Amazing branch! Megan was so attentive and caring with us throughout the whole process.

Tess · 16 September 2025

★★★★★ 5/5

Google

Recently sold my house through the Oakwood branch and thought the service was fantastic. Connor came and valued my house and gave me a realistic valuation which I really appreciated. After getting a buyer for my property I was guided all the way through the process by Connor and the team. Thanks for all you help!

Joel · 17 November 2023

★★★★★ 5/5

Google

Megan naylor thanks so much for all your hard work on the sale of the house I really appreciate everything you have done for me your a real superstar and u deserve a payrise and a promotion you are the best estate agents ever I would recommend you to other customers

Louise · 3 December 2025

★★★★★ 5/5

Google

Would highly recommend W H brown The team is very knowledgeable, and the communication throughout the entire process was excellent. I was kept well informed with regular communications at every stage. The initial process was begun by Connor with the evaluation and paperwork set up and then Adam took over the rest. Well, what can I say? He went above and beyond to make sure all aspects of the house selling went through and was handled efficiently. Thank you, Adam, for keeping me well informed and calm. Even at times when things got stressful, i truly felt i was in safe hands and could focus on other matters and leave this process to the professionals! Like many other reviews, this was definitely a roller coaster ride, and at times, I didn't feel things would go through as smoothly. The warm, friendly approach and determination of the team made it happen!! Thank you once again to you and the team for all your support!

Y · 18 November 2024

★★★★★ 5/5

Google

A big thank you to Holly for supporting us through the process of buying our home! Could not thank her enough for everything she has done for us. Would definitely recommend☺️x

Becki · 1 December 2024

★★★★★ 5/5

Google

Had all the patience when dealing with our house purchase. Holly was very helpful through all process, checking on constantly. Connor supported us grately when small issues ocurred on completion day. Very happy with their service and support

Tereza · 25 July 2024

★★★★★ 5/5

Google

Sold our house through the Oakwood branch who managed to get us an over asking price offer. Connor and Adam were patient with us through the whole process while we were looking for a house. Thanks again everyone.

Edward · 25 July 2024