Naish Estate Agents reviews

★★★★★ 5/5

Google

We bought our house through Naish. Absolutely amazing service! Right from the start when Matt alerted us to the property and negotiated our offer, to completion. We can’t fault the care shown by the team. Communication throughout the whole process was outstanding. We didn’t have to chase at all. We were kept up to date with messages every time they had an update. Kim was an absolute star. Chasing solicitors and agents constantly and answering all my questions. We really felt like we were in good hands. Highly recommend this agent to anyone buying and selling property! Thank you so much.

Jessica · 16 February 2026

★★★★★ 5/5

Google

We recently bought a properyty and sold our previous property though Naish and couldn't wish for a better Estate Agent! We met Jade for the viewing of the purchased property and were extremely impressed with her knowledge and professionalism (which continued onto the sale of our property). Naish photographer took very flattering pictures of our proerty to be used on the listing. Kimberly dealt with everything once we'd agreed the purchase and sale, her professionalism, knowlegde and constant reassurance was invaluable throughout the process (particlularly for us as first-time middle-chain buyers/sellers). If we could have sidestepped solicitors and let Kimberly deal with everythig then we would have. [Thank you Kim!] Naish might not be the cheapest of Estate Agents in York but they're definitely worth the fees. Highly recommended.

Marcus · 3 September 2025

★★★★★ 5/5

Google

It may seem strange to read a 5 star review for NOT selling my house, but the fact they didn’t in my case just shows the professionalism and honesty of Matt and the Naish team. Having recently had some personal challenges to overcome, I thought I would need to sell my house. Matt came to value the house (a valuation that ended up being absolutely spot on against the mortgage valuation), and talked through why I was selling. Instead of the hard sell, he actually worked through options to help me keep my house, putting me in touch with his financial advisor, and with his legal team. Fast forward a few months, and I am keeping my house. Honestly can’t thank Matt enough, I thought I was heading off the property market. Naturally if I ever do sell, there’s no question where I’ll go! Highly recommend the Naish team - transparent, knowledgeable, efficient and genuinely want to provide an amazing service.

Dave · 11 July 2025

★★★★★ 5/5

Google

I've moved house a lot (7 times in the last 10 years) and I can honestly say that Naish are the best agents we've ever dealt with. Matt, Kim, Jade and team are brilliant - excellent communication, a personable service, and a feeling of being in safe hands. Matt's role was pivotal in securing our sale and onward purchase, which I'm really grateful for. They're knowledgeable and trustworthy, always at the end of the phone if we've ever needed them. Will definitely use again and highly recommend!

Charlotte · 11 July 2025

★★★★★ 5/5

Google

We worked with Matt and the team last year, selling our family home of 14 years. We loved the unique videography (with some fun background music) highlighting all the best features of the house. This I feel set Naish apart from other providers who take brilliant pictures but don’t always represent the house and lead buyers to disappointment. I’m pleased to say our house was snapped up quickly. Thanks team Naish! :)

Victoria · 11 July 2025

★★★★★ 5/5

Google

Excellent service, right from the initial meeting with Jade throughout the process of selling my house. All the staff at Naish were there to help at every step of the way. They were helpful,supportive, informative and guided me along the process. Having a WhatsApp group meant I was constantly kept up to date with progress of the sale and any questions I asked were promptly answered. A great team with a brilliant service. Highly recommended. Thank you all. Sarah & Steve.

Steve · 26 March 2026

★★★★★ 5/5

Google

Just sold our house with Naish. It's fair to say that most of the interactions I've had with estate agents have left me with a poor impression (over promise and under deliver), but Naish were different - very professional, efficient, set realistic expectations (then exceeded them) and generally did a cracking job of getting my sale over the line even when there were issues elsewhere in the chain. Big thanks to Matt and the team, highly recommend.

Sam · 25 November 2024

★★★★★ 5/5

Google

Myself and my partner used Naish Estate Agents for a rental property and couldn’t have asked for a better experience! Sam was amazing and knows his stuff, the entire process from our first viewing all the way up to signing the tenancy agreement was so seamless. After some poor experiences from other agencies in York over the years I would highly recommend Sam at Naish Estate Agents. The rental market is very tough in York and is also very competitive, and Sam made this entire experience stress free. Thanks!

Ethan · 26 September 2024

★★★★★ 5/5

Google

Naish Estate Agents have been absolutely brilliant in helping me to buy my first home! The lady that showed me round the property was delightful and from that point onwards everyone I dealt with was friendly, efficient, and very communicative! I mainly spoke with Kim who was amazing and really on the ball which was more than could be said for the solicitors I was using!! I would definitely use Naish Estate Agents if I needed to sell a house as I am sure they would be equally as fab! Thank you very much for everything guys.

Alex · 16 February 2026

★★★★★ 5/5

Google

I was very happy I chose Naish. My house was sold quickly with no drama. Their photographer did an amazing job with the video and photos. I think it’s really important nowadays to use social media effectively, which Naish definitely understand how to do. An engaging, appealing video as their photographer delivers is very much part of that. Communication from Matt and Jade was always timely and very responsive. They have embraced modern ways and technology in a practical way to make the end to end process as straightforward as possible.

Astell · 28 July 2024

★★★★★ 5/5

Google

After trying & failing to sell our Home with two Estate Agents. One a prominent York based Agent the other an on line Agent. Giving it one last try Matt took on our home. After having so many people troop through our home without any interest .Which was extremely stressful and upsetting. Matt secured a sale straight away! We cannot recommend Matt & His Team highly enough as Estate Agents. Thank you also to Alison Naish's Progress Agent. Matt is committed to honesty , commitment to sell at the right price, personable , professional, extremely knowledgeable & most importantly HE SELLS HOUSES. Readily contactable when needed which during one of the most stressful things you can do is extremely helpful. I have recommended Matt to a Friend who was also having difficulties & He secured a sale for them quickly too . Massive Thank You to Matt & The Naish Team .

Oliver · 28 July 2024

★★★★★ 5/5

Google

We had a great experience with the team at Naish. They were super responsive and kept us up to date throughout. Thank you to Matt and Kim

Dave · 16 February 2026

★★★★★ 5/5

Google

Great experience from start to finish, thank you so much to the team, especially Kim for keeping in touch constantly & making a difficult sale as easy as possible. Would recommend 10/10

Sue · 16 December 2025

★★★★★ 5/5

Google

Having just completed the sale of a property in York through Naish, we would like to thank Matt, Jade, Sam and Kim. Their help, advice and communication throughout was invaluable not only in the sale of our property but also with regard to the purchase of one in a different part of the country. We have no hesitation in recommending Naish.

Stephen · 25 December 2024

★★★★★ 5/5

Google

Naish are easily the best estate agents I've ever had the pleasure of dealing with. I recently relocated to York for work, and from the moment I got in touch with them about renting a flat that was listed on their website, they were friendly, professional and helpful. The entire process was smooth, communication was great and everything was done quickly. I couldn't have asked for a better experience!

Lauren · 16 February 2026

★★★★★ 5/5

Google

I don’t usually write Google reviews, but I felt genuinely compelled to share my experience with Matthew and the team at Naish. From start to finish, their service was exceptional. They were incredibly supportive throughout the entire process, always responsive, thoughtful, and consistently going above and beyond. No question or request ever felt like too much, and their communication was spot-on. It truly felt like having a partner by my side, not just an estate agent. I wouldn’t hesitate to recommend them to anyone looking for a reliable, dedicated, and professional team.

Miranda · 28 March 2025

★★★★★ 5/5

Google

Just successfully purchased my first home through Naish. Jade, who we met with initially was brilliant. Great communication style and seemed to effortlessly take into account everyone's needs. We were then in Kim's safe hands who navigated the process with just the right balance of contact and concern. She problem solved immediately and effectively as any queries were raised - and was always on hand to keep things on track. If and when we come to sell I would happily go straight back to Naish thanks to the professional yet human approach of Kim and Jade.

Nicky · 15 September 2025

★★★★★ 5/5

Google

We bought our first house through NAISH recently, and cannot recommend them highly enough. They are a small company and the communication between everyone is exceptional. They also take the time to get to know you and what you want out of the process, making you feel heard and supported. Every member of staff throughout the whole process was kind, supportive and professional. The case manager, Kim, was incredible. As first time buyers, we appreciated having Kim taking the time to explain to us what was going on, what the next steps were, and offering reassurance and a friendly presence throughout. We cannot recommend them highly enough and when it comes to sell our house, we will definitely be using them.

Jack · 15 September 2025

★★★★★ 5/5

Google

Naish were great agents to sell our house with, they valued it higher than the other agents we met, and got an asking price offer within a day of it going on the market! We really valued having a group WhatsApp with the agents and staff so we weren’t constantly on the phone, and their in house solicitor, Becky, was also brilliant and so efficient. Thank you so much Jade, Matt, Kimberly and the team!

Dora · 8 April 2025

★★★★★ 5/5

Google

Our experience from the start of the process of selling to completion has been extremely positive. Matt has been very helpful with his suggestions, the photography and video work was impressive as was communication during the house viewings. Both we and the buyers have commented since on how Matt's professional approach has made the whole process a lot easier for us.

Mike · 28 June 2024

★★★★★ 1/5

Google

I don’t usually leave reviews, but this experience felt important to share. As a buyer, I cannot recommend Naish based on how the process was handled. I started out optimistic and ready to trust the agent’s guidance, but that trust quickly broke down. Important information wasn’t communicated clearly. I had to chase updates even when the agent and seller were already aware of changes weeks beforehand but failed to share them with me or my solicitor, leading to last-minute damage control. When I raised concerns, I was met with a patronising tone that felt dismissive and unprofessional. Rather than feeling supported, the process became unnecessarily stressful and difficult. It’s a pity, because with clearer communication and a more respectful approach, this could have been a much smoother experience. While Naish has many positive reviews online, my experience as a buyer was very different and disappointing. Based on my experience, I would advise buyers to proceed with caution.

Matt · 11 July 2025

★★★★★ 5/5

Google

We recently sold a property in York with Maryanne of Naish Estate Agents. From start to finish the professionalism of both Maryanne & Sam shone through. Both were very approachable, efficient & kept us updated throughout which ensured our sale completed without any problems. Honestly cannot recommend highly enough & are by far the best estate agents we have come across. Many thanks to the team! Vikki

Vikki · 25 August 2023

★★★★★ 5/5

Google

We recently sold a house through Naish Estate Agents and Matthew, Jade and Kimberly have been wonderful through the entire process. We live far away from the property we sold and the support at every stage has been far beyond expectations in every way - I couldn’t recommend them more. Thank you again.

Laura · 16 January 2026

★★★★★ 5/5

Google

Maryanne and the team have been nothing short of amazing from start to finish! My flat sold on its first viewing, for a lot more than I was expecting, all down to the knowledge and expertise of Maryanne. She kept me informed at every stage and if she wasn't available made sure her team were up to speed on everything as well. Could not recommend enough!

Ashleigh · 25 August 2023