5/5
TrustpilotGreat customer services and very…
Great customer services and very supportive
Agent replied · 23 October 2024
Good afternoon,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
Trusted Agent profile · York
Oakleaf Homes York reviews
★★★★★
1,029 reviews across 3 platforms
6 Alpha Court, Monks Cross Drive, York, YO32 9WN, YO32 9WN
Oakleaf Homes's office in York, at 6 Alpha Court, is rated 4.4 out of 5 across 1,029 reviews on three platforms, including 12 Google reviews rated 2.0.
Reviews
Every review we hold for the York office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotLovely,friendly staff, very detailed information,
Lovely,friendly staff
Agent replied · 23 October 2024
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotReserving a home
Customer service is excellent.
Agent replied · 23 October 2024
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotThey seem willing to put things right…
They seem willing to put things right when things go wrong
Agent replied · 23 October 2024
Good evening,Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes.Kind regards, Ros
5/5
TrustpilotExtremely helpful at the sales office
Extremely helpful at the sales office. Knowledgeable and practical.I hope the rest of sale goes through as well and that the build will be of high quality.
Agent replied · 23 October 2024
Thank you for taking the time to leave your experience with us so far. We wish you all the best for the rest of your journey into your new home. Please do come back and let us know more about your experience once you're settled in!Kind regards, Sam
5/5
TrustpilotExcellent service from the start
Excellent service from the start, staff are incredibly considerate given the stress that moving home can cause.
5/5
Trustpilotmade life easy
made life easy, friendly , excellent service
Agent replied · 23 October 2024
Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Please do come back and let us know more about your experience once you're settled in! Kind regards, Charlotte
5/5
TrustpilotPossible house purchase
Staff were polite and knowledgeable
Agent replied · 23 October 2024
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotExcellent sales team with great…
Excellent sales team with great knowledge
Agent replied · 23 October 2024
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
Trustpilotbarratt new homes
jo and debbie sales advisers,very knowledgable
Agent replied · 23 October 2024
Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes. We will make sure Jo and Debbie she sees this, they will be delighted. Kind regards, Charlotte.
5/5
GoogleVery helpfull staff especially Dawn on the phone. nothing to much for her. Many thanks
1/5
GoogleSent me a bill for over £300 in unpaid service charges that I didn't owe! As usual for an agent, they take the money (for doing very little) but none of the responsibility. Edit: Once again, they have invoiced me for service charges that I simply do not owe! Their incompetence knows no bounds.
5/5
TrustpilotGreat service and support
Great service and support. So far very happy with the flat
Agent replied · 23 October 2024
Hi Magda. Thank you for taking the time to leave us a review, we are pleased to hear you are happy with your new home. We will pass on your feedback to the relevant team. Kind regards, Sam
1/5
GoogleSo unhelpful and zero communication skills
5/5
TrustpilotExcellent service
Excellent service, quick and easy process
Agent replied · 23 October 2024
Thank you for choosing Barratt Homes for your new home, we wish you many happy years of memories.Kind regards, Sam
5/5
GoogleGreat company, pleased to work with them.
1/5
GoogleThe man I spoke too was rude and unhelpful didn't point me in the right direction of who I needed too phone next! Spoke to me in a sarcastic tone terrible customer service will not be phoning these people again!
5/5
TrustpilotMy experience with Syra a sales representative was excellent
Hi
Agent replied · 26 May 2026
Good afternoon Wisdom. Thank you for taking the time to leave a review and we are so happy to hear that you have been so well looked after by Syra. We will ensure your feedback is sent onto the local team and wish you many happy years in your new home. Kind regards, Beth.
5/5
TrustpilotGood service
Agent replied · 26 May 2026
Good evening, Thank you for your lovely review! Kind regards, Ros
5/5
TrustpilotSean is the best.
Agent replied · 23 October 2024
Good evening. We appreciate the kind words and are so glad you had a great experience with Sean. Kind wishes, Isla.
5/5
TrustpilotGreat service
Agent replied · 22 December 2025
Good morning Gary. Thank you for taking the time to leave this review, and for your brilliant feedback! Best wishes, Sam
5/5
GoogleExcellent service and friendly, helpful staff
5/5
TrustpilotLoved the friendly attitude of the staff
Rating only, no written review.
Agent replied · 23 October 2024
Hi, Thank you for your feedback, we really do appreciate it. We shall be sure to pass it onto the local team. Kind wishes, Alice from the Barratt Homes team.
1/5
GoogleVery unhelpful people, not interested in serving the customers they represent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Oakleaf Homes York
How many reviews does Oakleaf Homes York have?
Oakleaf Homes's York office has 1,029 reviews across three platforms: 12 on Google, 1 on Facebook, 1,016 on Trustpilot.
What is Oakleaf Homes York's rating?
Oakleaf Homes York is rated 4.4 out of 5 across all 1,029 reviews, and 2.0 out of 5 on Google from 12 reviews.
Where is Oakleaf Homes's York office?
Oakleaf Homes York, 6 Alpha Court, Monks Cross Drive, York, YO32 9WN, YO32 9WN.
