Hunters Haxby & Strensall Areas reviews

★★★★★ 5/5

Trustpilot

Hunters Estate Agent review

Amazing service from start to finish .A special mention to Della who went above and beyond what was expected, Della's communication was fantastic even on her days off she would chase information and update us. Della was instrumental in the completion date and kept the chain together. We'd of been lost without her. Thanks Della. Highly recommend.

Jen · 2 October 2022

★★★★★ 5/5

Google

We originally bought our house with Ian back in 2015, the care and attention, he took through out the sale was brilliant. He made us feel at ease in what can usually turn into quite a stressful experience. When we decided to put our house on the market this year, there was no question we would call Hunters. Ian and Claire have again provided a professional service yes, but also a personal touch. Their extensive experience in the housing market shines through and we genuinely felt in safe hands. We knew they had our best interests at heart and were very pleased with how the progressed with our sale. We can't thank them enough!PositiveResponsiveness, Quality, Professionalism, Value

Emily · 26 October 2021

★★★★★ 5/5

Google

We recently sold our house with Hunters in Haxby. We dealt with both Ian and Claire and found them very efficient and knowledgeable. Despite the current coronavirus situation our sale and purchase went through very quickly. Claire had built up a very good relationship with our buyers which really helped the process. You do feel like you’re dealing more with individuals than a company which gives you more of a personal touch. We also found their valuation was very realistic and achievable. We would happily recommend them and would deal with them again in the future.

Susan · 26 October 2021

★★★★★ 1/5

Trustpilot

Appalling customer service from the…

Appalling customer service from the stoke office and I'm not even one of their tenants, had the misfortune to be involved with a leak from one of their tenants, it took over 6 months to get to the repair stage which when done was really poor workmanship so I'm having to do it myself, the staff are unhelpful and don't care so if they treat third party tenants like that it must be really bad for their own tenants.

Chris · 10 July 2024

★★★★★ 5/5

Trustpilot

The sale of our mum’s house by Hunters estate agents

Hunters have just sold my mum’s house and the whole experience from start to finish went so smoothly. James cane and valued the property and he was very kind and professional. Rebecca who handled the sale was brilliant! She was always in communication with my sister and I and kept us informed at every step of the way. She was always quick to answer any queries we had and was very prompt in resolving them. The other staff were also very kind and professional and really supported us in what has been a very emotional journey. Thank you all so much! 😃❤️

Julie · 18 June 2024

★★★★★ 5/5

Trustpilot

I have dealt with Janet Tretton at the…

I have dealt with Janet Tretton at the company's Newington Green office since 2008 and have always found her helpful, courteous and reliable. She has been of great assistance in dealing with many issues over the years.Bronwen Holly

Bronwen · 23 February 2024

★★★★★ 5/5

Facebook

I can not recommend Ian and Claire at Hunters enough for the support and help they provided me in selling 2 properties. A very friendly and personable, yet professional service from start to finish.... Thank you so much!!!

Emma · 3 January 2020

★★★★★ 5/5

Google

We cannot thank Ian and Claire enough for helping us to sell our house and keeping us on the right track every step of the way. Thank you to you both for your excellent service and professionalism 11/10

Angie · 27 October 2019

★★★★★ 5/5

Trustpilot

Hunters Northenden branch

Hunters Northenden branch. Louis at Hunters could not have been more helpful. I was renting a retirement property for my father who was moving areas to be nearer us. Louis was very understanding of our needs and our urgency and we had everything sorted within 3 weeks. He was very efficient and answered emails very promptly. We couldn't have had a better experience.

Kerry · 29 August 2021

★★★★★ 5/5

Trustpilot

I have been with M&M property since…

I have been with M&M property since 2015 , I have always been treated very kindly by Janet Tretton . She has always helped me sort out any problems that I had . Thank you Janet Silvana Cordani

Alessia · 1 February 2024

★★★★★ 1/5

Trustpilot

Hunters is a joke

I have had experience with Hunters in the past on multiple occasions. I am disappointed everytime from their lack of felixibility. For example if you're trying to rent and your annual income matches but does not excees what is expected by Hunters then they will abruptly cut you off. Also horrible customer service by the staff and do not know what they are doing. On a flat i called twice one staff member told me i had to satisfy an income of 29.000 pounds and another staff member told me i had to exceed 30.000 wich makes me doubt their honesty. I have had much better experiences with other agencies. Do not reccomend.

King · 23 May 2024

★★★★★ 5/5

Facebook

We cannot thank Ian and Claire enough for helping us to sell our house and keeping us on the right track every step of the way. Thank you to you both for your excellent service and professionalism 11/10

Angie · 17 May 2019

★★★★★ 5/5

Google

Great service by Hunters! We were kept up to date with everything, and Ian was really helpful and always available on the phone. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Eleanor · 26 October 2021

★★★★★ 5/5

Google

Couldn't recommend Ian and Claire enough. They did a brilliant job through a difficult process selling my late Father's house. Excellent customer service and would be my first choice if I had to use them again.

Sarah · 27 October 2019

★★★★★ 1/5

Trustpilot

Enquired about a property

Enquired about a property. Travelled a round trip of 10 hours to view said property.

Paul · 8 May 2026

★★★★★ 5/5

Google

Ian and Claire were friendly and professional, keeping us informed continually whilst selling my uncle's house. As we lived such a distance away their local knowledge was invaluable and everything went smoothly. I would certainly recommend them.

Stephen · 27 October 2018

★★★★★ 5/5

Google

This is the second property I have sold through Ian Dunlop at Hunters Haxby. Yet again another faultless sale. From Ian coming to value the property the day we went into lockdown, to agreeing a quick sale with completion mid August! Nothing was too much trouble, always on hand to speak to with any queries. Ian and Claire provide an efficient, friendly, professional service. If you want to sell quickly I cannot recommend them highly enough, you will not be disappointed.PositiveResponsiveness, Quality, Professionalism, Value

Kerry · 26 October 2020

★★★★★ 5/5

Google

To say our house move didn't go smoothly is an understatement - but made all the easier for navigating this process with Ian and Claire! Not only did these lovely people find us a buyer in a couple of weeks once but they did it twice, 8 weeks later when the chain broke and the sale fell through at practically the eleventh hour. We were put back on the market in 24 hours and had a sale by the first people to view a week later. WELL DONE GUYS! This new chain further down was painfully slow to say the least and we were under a time pressure but we were supported throughout in a professional and always super friendly manner, even when we were totally frustrated along the way. If you can ever say that you enjoyed the stress of a house move - then we did - solely due to Ian and Claire's end to end customer service, focussed approach to help you get what you want and clear communication throughout . We highly recommend Hunters Haxby to you!

Julie · 26 October 2020

★★★★★ 2/5

Trustpilot

An unfortunate attitude from Hunters

My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.

Matthew · 2 April 2024

★★★★★ 1/5

Trustpilot

Dishonest and unprofessional

We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!

PJ · 22 March 2024

★★★★★ 5/5

Google

Claire & Ian were professional, responsive and had empathy in relation to the sale of my property. Nothing was too much trouble and I was kept fully informed throughout the whole process. I highly recommend them.

Claire · 27 October 2018

★★★★★ 5/5

Trustpilot

Very helpful and patient.

Very helpful, kind and considerate.We have just moved into our new home after lots of ups and downs which started with the Covid lockdown. Without going into detail we had a lot of problems with our respective buyers and sellers. Hunters at Pocklington were so supportive, patient and understanding and were with us at every step. I have no hesitation in recommending them.

Debby · 4 September 2020

★★★★★ 1/5

Trustpilot

Hunters Horncastle:

Hunters Horncastle:If you are looking for an EA who keeps you updated and informed then I would NOT use Hunters, if you want the privilege of paying for doing your own work then by all means use this EA, also if you want to feel as though the EA is acting on behalf of the buyer instead of the seller… this is the one for you!!! They say the right things to get the initial business and then offer bad advise and never any follow up or conversations about the state of the market during contract period, even when requested. Also emails and WA messages were ignored. Worst Estate Agent I’ve ever used. It seems that Katherine (who did the viewings) and Susan (admin) seem to hold them just above water and do all the donkey work. Just my honest opinion!! Would have given zero rating if possible

Lupey · 22 February 2024

★★★★★ 2/5

Trustpilot

I was buying a house through hunters

I was buying a house through hunters, wasn’t the best experience in the world. When it came to getting the keys from the bishop Auckland office, I was told to wait outside in the cold for 15 minutes, then presented with 1 key by itself, there was no congrats on your first home or any welcome gifts or anything, just here’s your key, see you later 👍🏼😂 got into the house, it wasn’t clean, the kitchen had been flooded which warped all the kitchen floor which I then had to pay to get it sorted. They should have done a check once the owners were out the house in order to make sure it was in a fit state and as seen on the viewings. I’ve since rented out houses around that area and stayed well clear of hunters, I would never use them again after the experience I had with them.

Mikey · 6 February 2024