Trusted Agent profile · York
Verified
★★★★★
403 reviews across 3 platforms
First Floor, Kensington House, Westminster Place, York, YO26 6RW
Part of EweMove, see every office.
EweMove's office in York, at First Floor, is rated 4.7 out of 5 across 403 reviews on three platforms, including 350 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
350
Reviews on Google
This office
36
Reviews on Facebook
This office
17
Reviews on The Trusted Agent
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I switched to EweMove (York) from another estate agent mid October 2025. That late in the year I had little expectation of selling before the spring. But within ...Read all 8 from sellers
A huge thank you to Chloe, Jodie, Alex and the whole team at EweMove Estate Agents York for the outstanding service they provided while helping us purchase our ...Read all 6 from buyers
Our small property company, based in Scotland, recently switched a property from short-term holiday lets to a long-term tenant for the first time. It turned out ...Read all 3 from landlords
Hi we’re Jonathan & Elly, Thanks so much for choosing to start your moving journey with EweMove Estate Agents in York. We’re really excited to tell you a little more about us. Born and bred here, Elly has called York home all her life. As for Jonathan I think you’d say he’s officially an adopted Yorkshireman now having lived here for 15 years. We've enjoyed successful careers running retail branches for two of the largest UK retailers, in 2014 and following the arrival of our daughter Grace, we chose that time to join EweMove and looking back it was the best decision we’ve ever made. Is there a better city to live and work in than York? We may be biased but we feel really privileged to be estate agents in York and just love living here. Are we property people? Yes of course, to a degree but being an Estate Agent isn’t just about property. I think we’d say, above all else we’re people people. The joy in being an Estate and Letting Agent is about helping people through the process, which often has a variety of circumstances attached. Guiding and hand holding clients through this process and being there for them all the way is where the real magic is. Fast forward eight years to now and we’ve built a highly respected local business with a team around us who share our values and work ethic. We’re really proud to be able to serve our local communities with the fantastic customer service we’re renowned for, and really looking forward to helping you when the time comes.
The Trusted Agent 2026 results for EweMove, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
GoogleJodie at EweMove was fantastic and down to earth with the patience of a saint during the whole process which was quite complex. I was impressed with the initial assessment, how the video messaging worked (given covid) and being kept up to …
Hi Tim, Thanks so much for leaving your review for Jodie. It's great to hear how well he managed the whole process for you and that he was always on hand with updates … More
5/5
GoogleFantastic service from Jodie from Uwemove York. Sold our house within 2 weeks after we changed estate agents. From start to finish nothing was too much effort. I would highly recommend this service to anyone in the future. Keep up the good …
Thank you David, we’re delighted you were pleased with our service. I hope you’re all settling in nicely at your new home.
5/5
GoogleWe had the pleasure of dealing with Jodie at EweMove on a recent property purchase. From the viewing through to handing us the keys on completion the service we received was top notch. …
Hi Becky, Thank you so much for taking the time to leave your review for Jodie. It's really appreciated and we are so happy to hear that he was able to help you all so … More
5/5
GoogleI just wanted to put pen to paper regarding the agency called Ewemove Estate Agent In York, who are the sole agency for renting out my apartment in York. I have mentioned before how pleased I am with this agency, and now again I must …
Hi Nigel, Thank you so much for taking the time to leave such positive feedback for us. We really appreciate it and so pleased you are happy with the way we manage your … More
5/5
GoogleFantastic team, so professional and very personable. Pictures and sales descriptions was brilliant. All viewings done on our behalf which was what we wanted in our circumstances. Would and have recommended EweMove York again and again. Thank you
Thank you so much for leaving us your review Nicola! We're really glad to hear how happy you were with the marketing of your property. Thank you for the recommendations, we really appreciate them! Best wishes, EweMove York
5/5
FacebookGreat work Mrs SHEILA BRATTON. For anyone looking for the best Expert trader to invest with should reach out to Mrs SHEILA BRATTON. Her company has proven to be the best trading company. I just made second withdrawal of $9,150. no withdrawal fee. Contact her Email: sheilabratton354@gmail.com, WhatsApp: +1(510)224-4372 Please when you contact her, let her know I'm still very grateful for her help to my household
5/5
GoogleWe’ve had a fantastic experience of EweMove in York and have found their customer service excellent. Any questions we had about any part of our tenancy were answered quickly and helpfully no matter what time of day. Would definitely recommend them to anyone.
Thank you so much for leaving a review for us Zaccariah. It's been our pleasure helping you prepare for your tenancy with us and we look forward to moving you into your new home! Many thanks, EweMove York.
5/5
GoogleWe had our apartment on the market for almost 2-years without any luck, using a larger company thinking that they would have the resources to attract attention and make something happen. After realising we weren't getting the right service, …
Hi Alys, Thank you so much for leaving your amazing review for Chloe! We are so happy to hear what wonderful service you have received and really glad that Chloe was … More
5/5
GoogleJonathon and his admin team led by Elly in their York office were friendly and very welcoming from the outset when we contacted them regarding a rental property. They were also extremely efficient and speedy in their responses, particularly …
Hi Angela, it was a pleasure to help you and Richard relocate to the area. I’m so pleased that you felt our approach was professional and friendly … More
5/5
GoogleOur experience of viewing a property and putting in an application has been efficient, informed and friendly. Elly has gone out of her way to accommodate meeting us at times convenient to us and this is an agency which is open and clear about the fees it charges.
Thanks Hannah - we're happy to be as supportive and friendly to tenants as we are to buyers, sellers and landlords too. We very much appreciate your feedback. Thank you.
5/5
GoogleUpdate: Just wanted to update my review for Ewemove York after completing on the purchase of my house. Absolutely fantastic process from start to finish. Chloe Stevenson did a brilliant job throughout of liaising between buyer and seller, …
Hi Emily, Thank you so much for taking the time to leave your feedback for us! We're so pleased to hear how accommodating Chloe has been for you and what a smooth … More
1/5
GoogleBeware tell lies and make excuses for everything they are NEVER wrong you are ALLWAYS wrong when the logic of business is the customer's always right 1 star is far too much for them
Dear John, We would like to help rectify your concerns. We're unsure about your case and would appreciate some more information please, if you could call us on 01324 719989 that would be appreciated. Kind regards, Taylor William
1/5
GoogleUnfortunately I have to give 1 star as it won't allow me to give zero. Avoid this company at all costs. It is beyond me how this company is still in business as it is a shambles. Full deposit has been taken off me for issues that were already in the property before I moved in and because it wasn't recorded in their inspection paperwork, I have been charged for it. PLEASE PLEASE PLEASE GO elsewhere!
1/5
GoogleWould never use again, under any circumstances. The most ignorant, unhelpful, vile people they have working for them. They constantly lied to us and made our year miserable in that house. Things falling off and apart including, Shower rails falling ON people!! Curtain poles, door handles and fridge doors. Refused to do any repairs or help. Done nothing about damage that previous tenant had caused such as broken oven, stained carpets with fizzy juices and scraped/marked walls. They then proceeded to charge us money off our deposit for the damage the previous tenant had caused despite us emailing and calling them numerous times to tell them everything needing repairs. Complete joke of a company, ridiculous customer service.
1/5
GoogleDO NOT USE!! LIED CONSTANTLY TO MYSELF ALSO. HAD TO TAKE THEM TO A TRIBUNAL SO THEY WOULD GET REPAIRS WITHIN THE FLAT DONE. THE FLAT WAS NOT FIRE SAFE AND HIGHLY UNCLEAN. NOW HAVING TO REPORT TO OMBUDSMEN. I WAS ALSO SCREAMED AT AND THREATENED BY THE OWNER OF THIS COMPANY. I WAS ALSO TOLD I GET WHAT I PAY FOR AND THAT WASN'T THE CASE AS THERE WASN'T ALIT WORKING IN THE PROPERTY. I HAVE BEEN LIED TO AND TREATED DISGUSTINGLY! STAY AWAY FROM THIS AWFUL COMPANY!
5/5
GoogleWe've been renting a house from Ewe Move fir 3 years now, fantastic company. Never had any issues, which is so different from some of the other letting agencies in the past. Would highly recommend.
Hi Craig, thanks so much for your feedback. As a lettings and management agent it’s important to us that you’re able to … More
5/5
GoogleI bought a property in York via Ewemove; they were nothing short of fantastic. I had little faith from previous purchases but Jodie Hoggarth ensured the process was smooth and effortless, maintaining professionalism without being pushy or …
Hi Kenny, thanks so much for your review. We were really pleased to be able to deal with your house sale. Please let us know if we can be of any assistance in the future.
5/5
GoogleTop class service from a top class team. After going though 3 or 4 other York based estate agents I have finally settled on EweMove York to look after my flat on a managed service, they take care of everything and I need to do very little. …
Thanks for your review Tom - we're always happy to go above and beyond!
1/5
Google1 star for customer service as I can't post zero. I have tried to deal with this Estate Agent for almost 5 months now - to have a tree removed that fell into our garden from a property were letting agents for. Now after 5 months of ignoring our requests, fobbing us off and, I'm sorry to say, lying to us - they have now advised us they won't be dealing with the matter because they are no longer letting agents for the property. What about dealing with it during the four months they were the letting agents? Appalling customer service from a company that clearly cannot be trusted - prospective customers use them at your own risk!
4/5
GoogleWe were very pleased with EweMove's team of Nick and Samantha. Sam took great photos of our house and personally showed people around. She always gave us prompt feedback after viewings. We felt we had a caring a diligent team behind us at all times. Thanks so much.
Thank you for the kind words Julian. Glad you found working with Ewemove a positive experience.
5/5
GoogleFriendly and efficient service from viewing to completing! Many thanks.
Thank you for the 5 star review! We appreciate the time you have taken to write this review and I hope we helped in finding the perfect property!
5/5
GoogleI’d like to say I’m not very good at writing things down but You move are very very professional and very helpful and I would like to say Jodie himself is very good
Dear Colin, Thank you so much for taking the time to leave this review for EweMove Estate Agents in York. We really appreciate it. It was Jodie's absolute pleasure helping … More
5/5
GoogleWe were recommended Ewemove by our mortgage broker for a valuation of our property. Jodie Hoggarth came and gave us an honest and accurate appraisal with in two days of being in contact with him. …
Hi Steven, Thank you so much for leaving your review for Jodie. We are so happy to hear what a positive experience you had with him whilst marketing and selling your property. We wish you lots of luck and happiness in your new home. Best wishes, EweMove York.
5/5
GoogleWe received a very personal yet highly professional service from Chloe at EweMove York. Great advice, very responsive to our requests and ultimately a quick and great price sale on our property. Highly recommend using EweMove York.
Hi Sam, thank you for leaving us your review for Chloe. We are really happy to have been able to help you sell your property and wish you all the best in your new home. Many thanks, EweMove York.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
8 reviews from sellers, rated 5.0 out of 5 on average. For example, Mary wrote: "I switched to EweMove (York) from another estate agent mid October 2025. That late in the year I had little expectation of selling before the spring. But within ..."
6 reviews from buyers, rated 5.0 out of 5 on average. For example, Ryan wrote: "A huge thank you to Chloe, Jodie, Alex and the whole team at EweMove Estate Agents York for the outstanding service they provided while helping us purchase our ..."
3 reviews from landlords, rated 4.9 out of 5 on average. For example, Paul wrote: "Our small property company, based in Scotland, recently switched a property from short-term holiday lets to a long-term tenant for the first time. It turned out ..."
Yes. In The Trusted Agent 2026 awards: EweMove, York won Platinum.
