Trusted Agent profile · York
★★★★★
687 reviews across 2 platforms
82 Micklegate, York, YO1 6LF
Carter Jonas's office in York, at 82 Micklegate, is rated 4.3 out of 5 across 687 reviews on two platforms, including 179 Google reviews rated 4.7.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotEd was excellent
Ed was excellent. Very patient and helpful. We bought through Carter Jonas. I would highly recommend them especially Ed Westmacott.
Hello, thank you for taking the time to leave a review. Our team are always happy to hear how well we have helped.
5/5
TrustpilotA thoroughly professional service from…
A thoroughly professional service from Wayland, Ana and their team.Incredibly helpful at all times and a pleasure to deal with.
Hello, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported for our clients. Do not hesitate to contact us in the future.
1/5
TrustpilotLiterally the worst experience.
Literally the worst experience.No real checking on the buyers position and months and thousands of pounds wasted .Just an awful experience
Hello Gill, we are sorry to read this review and are surprised to hear that you had such a negative experience given 96% of our clients are happy with how their property is promoted. We pride ourselves in market-leading service, and of course we want to look into this matter for you to see what happened in this circumstance. Please could you get in touch with your local agent, and we would be happy to look into it.
5/5
GoogleCarter Jonas provides us with a property rental management service which is excellent. they are proactive, highly efficient at solving the inevitable problems; courteous to tenants, service providers and landlords alike. We have no hesitation in recommending Carter Jonas as a first class professional firm who will look after your interests as though they were their own.
5/5
TrustpilotExcellent service
Excellent service, easy to deal with and great results
Hi Malcolm, thank you for the positive review. Please don't hesitate to contact us if there's anything further we can help you with.
5/5
TrustpilotCarter Jonas looked after everything
Carter Jonas looked after everything . Would recommend.
Hi Ian, thank you for your positive review. Please don't hesitate to contact us if we can help you with anything else.
1/5
TrustpilotVery unprofessional
Very bad people! If you are landlord I would never go with them, they only cares about money very unprofessional and unpleasant management
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
TrustpilotMaddy Peris
Maddy Peris, has been an absolute delight to deal with. Very professional in every sense.
Hello JC, thank you for five star review. We are happy to have helped!
5/5
GoogleVery professional tenancy application and process. Me and my partner were very happy in how Carter Jonas approached our tenancy application. We were constantly kept updated and were helpfully guided each step of the way. Any issues were quickly dealt with. We are optimist moving forward that choosing Carter Jonas was the right decision. Thank you, Michael King.
5/5
TrustpilotHelpful & fast!
They’re quick, effective, fast response.
Hi Kamila, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
4/5
TrustpilotProfessional
Professional, serious, and effective.
Hi Joe, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
5/5
GoogleMy husband and I bought a buy to let investment in York and when choosing an agent, Kate and Carter Jonas were the obvious choice. The proactive approach and impressive knowledge of the market gave me the confidence that my asset was in safe hands. A refreshing experience. I would recommend to any landlord choosing an agent.
5/5
TrustpilotBarnes team are a great team
Great team to work with. Very professional, approachable and knowledgeable. Always going above and beyond.
Thank you for the great star rating! We look forward to continue working with you in the future.
5/5
TrustpilotAlways got the information I’ve needed
Always got the information I’ve needed. Efficient and professional. Thanks.
Hello Kyle, thank you for the 5 star review. We are happy to have helped!
5/5
TrustpilotFriendly
Friendly, efficient, professional. Rental accommodation was immaculate.
Hi Nigel, thank you for your review and kind words about your experience with us. We're so glad we could help.
5/5
TrustpilotHelpful
Helpful, friendly team who secured a great rental property for us.
Hello Charlie, thank you for leaving us a review. Our team are always pleased hear how well we have supported our clients.
4/5
TrustpilotValuation spot on and flat sold …… need…
Valuation spot on and flat sold …… need I say more!
Hello Louise, thank you for taking the time to leave us a review. We are happy to have helped!
5/5
GoogleReally courteous and professional communication
Hello Lizzie, thank you for the five star rating.
5/5
GoogleGreat service, prompt & efficient
Hi Andy, thanks for the review - we're glad we could help!
5/5
TrustpilotVery helpful at Mayfair Lettings
Very helpful at Mayfair Lettings! Excellent service from start to finish.
Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.
4/5
GoogleI had a very pleasant experience moving home with carter Jonas. They acted as both our seller and our buyers’. They really helped take the stress out of a very stressful moving process. I would highly recommend this office.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotExcellent service
Very professional, and friendly service:)
Hi Emma, thank your for the positive review!
1/5
TrustpilotPoor
As a landlord I won't use them again - released the tenant's deposit without making proper checks.
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
1/5
TrustpilotThey are disgusting
They are disgusting, bad service with bad manners.
Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
