Every review we hold for the Yaxley office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotIf I could give no stars I would
If I could give no stars I would - Abbott’s countrywide Beccles do not deserve a single star. They lie, mislead and do not do what they say they will do when they say they will do it. Having never sold a house before we went with a personal recommendation for Abbott’s estate agents...never again! I will never recommend them to anyone, and would advise everyone to stay well away from them and find a competent, contactable and more honest estate agent...
Melanie · 23 September 2020
★★★★★ 1/5
TrustpilotDo not go with this estate agent
Do not go with this estate agent. Got email wrong and contract didn't arrive, photographer turned up with no PPE on and walked into my house, photos mediocre but attention to detail dreadful, took a week for photos to arrive, didn't offer a sale board, house of market for a week no intetest but didnt call any one. Was after a property also with them. No communication dreadful service. Property I put the offer in for I think has now been taken off market and not even a courtesy call to tell me.
Sarah · 23 August 2020
★★★★★ 1/5
TrustpilotDo not fall for their sales pitch
Do not fall for their sales pitch. They were the only estate agents that wanted to charge a £149 upfront fee even though i provided them with professional photos. They told me they had a specific buyer lined up for my property. Months later and not 1 viewing. They now ignore my emails and even though my contract is for multi agent, have told me I will have to pay a their fee if another agent sells in the next 2 years. AVOID USING THIS COMAPNY
Andrew · 15 May 2020
★★★★★ 1/5
TrustpilotLandlord Services
Landlord ServicesWe have been employing Countrywide to manage our property let in Cambridge. The experience is far from being good. 1.) lack of follow up on periodic inspections (we always need to remind them) 2.) we almost always need to send several emails or make several calls to get a reaction 3.) dishonest: they will send an email to the tenants to say they have tried to contact us the Landlord several times at the same time as they have sent us the first email!!! (this seems to be a regular practice). Overall, a bad service.
Peter · 7 December 2019
★★★★★ 1/5
TrustpilotDO NOT GO WITH THEM
DO NOT GO WITH THEMi was renting from Abbott branch in Basildon and i will never go with them again.They love to take your money. after a year of being there the landlord but the rent up, however abbots wanted me to pay for new contracts, which i never heard off. Then after 2 years we gave them our notice and when giving referencing to the new place they said we not not pay our rent on time EVEN THOUGH I PAY IT EARLY EVERY MONTH. once that was sorted and they admitted they was wrong and we finally left, they went round and did an expect ion. They deducted over £200 of our deposit because the flat 'wasn't clean' when i spent 4 HOURS cleaning it and i know it was spotless. Also i kept getting emails from then saying i didn't ask for permission to decorate, which i got my previous emails up and sent to them as i did. I WOULD NEVER GO WITH THERM AGAIN, THEY ARE MONEY GRABBERS, and they do not listen when you make appointments.
Sally · 24 September 2019
★★★★★ 1/5
TrustpilotSo very Bad.
So very bad. When a company insists that a potential buyer prove their monetary situation even before viewing a property, let alone getting to the point of making an offer, it is not only pointless, rude and disrespectful to those who go to them to view a property, but more importantly, does a huge disservice to the people who go to them to sell their property. I assume they are so flooded with sales that they can afford to act in that way on behalf of their clients. Monetary verification comes at a later date once an offer has been made. It's like walking into an auto showroom and proving your bank balance prior to looking! A crazy bad business policy that in this case may have lost a sale for their client.
AGIUS · 27 July 2018
★★★★★ 5/5
GoogleWe are charmed and infinitely satisfied. Five stars are not enough 🙂 …
Ваня · 1 May 2025
★★★★★ 1/5
TrustpilotIncredibly disappointing service
Incredibly slow and disappointing service
Shaista · 29 July 2025
★★★★★ 5/5
TrustpilotDownham Market Lisa is my absolute…
Downham Market Lisa is my absolute star she goes above and beyond to help me with all my rental properties
John · 14 January 2021
★★★★★ 1/5
TrustpilotWheres my Deposit!! It's been 8 months of chasing
If you choose to rent through abbotts, I have a warning for you... DON'T DO IT unless your happy to be scammed out of your deposit. If I could give no stars I would!
Victoria · 10 May 2024
★★★★★ 1/5
TrustpilotWorst experience ever
I really dint want to spend even a minute of my time for a review with such an incompetent property agent but I am doing it to save others from wasting their time and money.
Vikul · 21 March 2024
★★★★★ 5/5
GoogleVery impressed with the service from Kev & Adam on selling our property.
Kept us updated throughout the whole process and very professional at all times.
I've already recommended Wish to Sell to other friends who are looking to sell.
Couldnt be more happier with them!!
Thanks ever so much for selling our house to quickly and making everything stress free!!!
Stacey · 10 October 2021
★★★★★ 2/5
TrustpilotDelays in getting repairs done in the…
Delays in getting repairs done in the property . For example 6 weeks without a washing machine . Calls never returned . Very poor customer service especially when ending my tenancy . Friendly until you sign and move in , then they aren't interested in you anymore . Will never use them again
Sam · 12 June 2022
★★★★★ 5/5
GoogleI cannot recommend high enough Kevin and Wish2Sell agency. I have been a customer three times for the last few months and happy to use their services in the future too.
I have received an outstanding service through out the house process.
I couldn't wish for a better estate agent and highly recommend their services.
Elle · 10 October 2021
★★★★★ 1/5
TrustpilotIncompetent or dishonest
Incompetent or dishonest? Decide for yourself.Abbots Rayleigh Have Kept my £1200 deposit for 6 years after vacating with a clear checkout.Dodgy landlord only now moans about leaky tap which is a landlord responsibility. Abbots siding with landlord of course. Looking forward to this court case. …, show
Mark · 9 April 2022
★★★★★ 1/5
TrustpilotKeep spamming me with calls and emails.
Pete · 16 December 2024
★★★★★ 5/5
Trustpilotwe asked for a valuation and were well pleased.
we asked for a valuation, and Samantha came out to see us. she gave us some very good advice and valuation better than we had expected, along withher help we were able to compleat our tasks that we are working on
David · 14 November 2022
★★★★★ 5/5
TrustpilotExcellent Service
I’ve now rented a cottage from Abbott’s countrywide and couldn’t recommend them enough. I dealt with the office in Downham Market with a Lady called Lisa , very friendly and professional lady. Made my dream come true. Very happy with the work she done for me and also the rest of her team.
Lisa · 25 September 2020
★★★★★ 5/5
TrustpilotAttleborough, Excellent service
Attleborough ,we had the good fortune to use them to sell a property. We thought the valuation was a bit high but they had a purchaser come forward in a few days after a couple of viewings and it was sold. Very happy indeed we chose this firm
Customer · 27 April 2021
★★★★★ 5/5
TrustpilotI have a good experience
I have a good experience, even if I am not in the UK, Christopher Fulcher, he provides professional assistance and completes all leasing processes without any problem. I am very happy to have him to complete a house in the UK for the first time.
長期糧尾 · 15 May 2021
★★★★★ 1/5
TrustpilotAbsolutely appalling service from…
Absolutely appalling service from abbots Wymondham, made an offer on a property only to be strung along for 3.5 weeks, until they got a better offer!! I will never buy or sell a property through Abbots!! Avoid
Mrs · 13 June 2022
★★★★★ 1/5
TrustpilotUnprofessional service
In the 3/4 days of calling, they only managed to answer their phone once (called on 3 different numbers) and didn’t respond to any emails. Kind of glad the flat I wanted to rent is let agreed now cause they won’t waste any more of my time.
Sylwia · 7 July 2020
★★★★★ 1/5
TrustpilotAwful estate agents
Dealing with the Wymondham branch who are simply diabolical. Story changes depending on which member of staff you speak to. Communication is appalling and the level of customer service is a disgrace, particularly from the branch manager.
Daniel · 23 May 2022
★★★★★ 1/5
TrustpilotConstant issues
When you have a serious issue and have no water for 2 days after being out of the property for 6 weeks now. Nobody can wash especially an 18month old child and adults after being at work all day
Jordan · 11 December 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
