Trusted Agent profile · Yaxley
★★★★★
218 reviews across 3 platforms
Unit 19, Maltings Square, Broadway Shopping Centre, Yaxley, PE7 3EW, PE7 3EW
Sharman Quinney's office in Yaxley, at Unit 19, is rated 3.2 out of 5 across 218 reviews on three platforms, including 72 Google reviews rated 4.3.
72
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
136
Reviews on Trustpilot
Business-wide
Every review we hold for the Yaxley office, from every platform, shown as written. First names only.
1/5
TrustpilotAvoid this Company
Never, Never, Never give your details to this company. They will call, text and email you even when you have asked on repeated occasions to be removed from their database. They do not adhere to GDRP regulations which requires them to remove contact details from their database when requested to do so.
1/5
TrustpilotIncompetent!
Personally, I no longer rate this organisation and no longer use their services. However, I have had the unfortunate experience of Sharman Quinney Stamford, being part of a very stressful chain! After 5 months I had to stop the sale of my property. And the responsibility lies firmly with the management at their Stamford Office. They were unwilling to help in supporting the sale, with comments ‘stop chasing on xxxxxx as it’s taken up too much of our time’ . This negative behaviour has been demonstrated, throughout this very stressful process .Not only have they let me down, they have seriously let down their vendor and the purchaser of the property they were selling.Feedback to the leadership team at this organisation is ‘it’s very easy to sell a property in the current climate. But it takes skill and competence to get them over the line. Which you are clearly lacking’Lesson to self. If this organisation ever happens to be apart of my chain in future house sales. Sorry, you wont be buying my house!
5/5
TrustpilotCan not fault the team at peterborough…
Can not fault the team at peterborough especially Amber max and Joe, any problems we had they was happy to help, we had a few bumps before moving into the property but the team at peterborough was very helpful and happy to help!!
1/5
TrustpilotDO NOT USE THESE ESTATE AGENTS
If I could give no stars I would. I am a first time buyer who has a mortgage in principle and a deposit ready, which I got through an independent mortgage broker. I had a found a property and put in my first ever offer which should be an exciting time instead I was told I needed to meet their mortgage broker to do checks before going ahead with the offer. However this is not legal! Be warned, they are bullies and try and use your lack of knowledge to make you do things that are not required. I rang my mortgage broker who rang them to inform them that checks had already be complete so this was not needed. They then did put my offer forward however I got a phone call to say it was rejected on the grounds I had not gone with their mortgage broker and the vendor wanted that security. I then explained that I have a mortgage in principle so checks have been complete if I do another check it can effect my credit so why would I do another one. I then upped my offer, I waited 4 days to hear back. I chased and ended up arguing with Rowena saying that they are bullying me into something I don't need to do and trying to make out that its something I have to do. I got an answer in the end saying my offer had been rejected as the vendor wanted the full asking price. So why wasn't I told this when the first offer was rejected? Do not use Sharman Quinney they are awful greedy people wanting bonuses for the house sale and for the mortgage.
5/5
GoogleHighly recommended ! The team always in hand, very helpful. Professional approach and support throughout the entire transaction. Fantastic effort from Yaxley Team.
Thank you for taking the time to give a kind review, we really appreciate your feedback.
5/5
TrustpilotI would like to thank Sharon at Sharman…
I would like to thank Sharon at Sharman Quinney Market Deeping for all her help in selling my property. Sharon was on hand to answer any queries along the way and was patient and helpful. Can't thank her enough!
1/5
TrustpilotPoor.
Our actual property sold extemely quickly. In under 1 week. We told the manager of our local branch we wanted to tell quickly and we were advised to use Pirie Palmann as solicitor (Sharman Quinney Conveyancing) so that we could complete by 30th September stamp duty rise. As far as I can tell this was a complete lie and was only done to make some extra commision. We are now still stuck, with an awful conveyancing company and nowhere near completing on our sale with no one from the estate agents doing anything to help push the sale through. AVOID.
4/5
Trustpilotviewing as prospective investor.
Hi I recently had a viewing which was conducted by your sales agent Milly Watling, who is based at your Newark Ave branch.I am happy to report that she was professional throughout and got back to me as requested and has been able to answer any queries I have had along the way. She was friendly and helpful, but was not too pushy in a way that some agents can be......... Many thanks for your help Milly.
5/5
FacebookAs first time renters, my partner and I are overwhelming happy with our customer service by Joshua and Meghan. They both have made this new start in our lives very easy and simple. Cannot say how happy I am that we were able to have such experienced and professional agents!
Thank you for your recommendation Ellie
1/5
TrustpilotPlease avoid and find another agent
Please avoid and find another agent. The valuation was all good and chase ups came thick and fast to get us to put our house up for sale. 6 months on and not one call or chase up. Absolutely no communication skills at all. If they deal with buyers the same way then they will sell next to nothing. My wife and I have sold maybe 20 houses over the years and without doubt this has been the worst agent so far even after making allowances for Covid issues. Doesn’t deserve a 1 star review but that’s lowest you can give.
5/5
GoogleI would have no hesitation in recommending the team at Yaxley to anyone, from a business point of view very professional, from a personal point of view exceptionall friendly, helpful nothing too much trouble, a big thank you to Jo and Chris in particular
Hello Gregg, thank you for leaving us your kind review. We are thrilled to hear how happy you are with the service you have received from Jo, Chris and the Yaxley team and really appreciate your recommendation :)
5/5
TrustpilotI am a mortgage advisor
I am a mortgage advisor, and so, professionally, i must deal with quite a few agents. I also went through personally,over 40 properties in all my life, residential and buy to let, and i think this make me quite an expert in this trade.I really don't have any doubt in saying that Sharman Quinney has been one of the best experiences i had till now. Not just professionalism but also deep personal commitment from any single member of staff. Special mention for Carrigan, who i bother so many times for so many details and she never lost her smile and positive attitude. Thanks to all of youRoberto
5/5
GoogleAs a first time buyer I used the services of Sharman Quinney when buying an apartment where the whole team has been extremely supportive and helpful. If you’re looking to buy a property I definitely recommend you getting in touch with this company.
Thank you for your lovely review Yoanna-Luiza. We are delighted to hear how happy you are with our service and really appreciate your recommendation. We hope you enjoy living in your very first home :)
5/5
Trustpilot5 stars
Big thank you too Chloe at Sharman Quinney who was helpful from start to finish and made the whole experience as stress free as possible for a first time buyer with no clue what they’re doing.
1/5
TrustpilotUnprofessional
Keep receiving calls saying my property is up for rent. My house has never been advertised for rentals. I've explained on numerous occasions that they must have the wrong house number or address and to remove mine from their list.
1/5
TrustpilotI was renting a house from Sharman…
I was renting a house from Sharman Quinney for year and half. I paid them my deposit and a rent for the first month. When I moved in there were problems with the heating (I moved in November). I asked the agency to fix it but they told me that the landlord didn't opt for their maintenance and that I need to contact the landlord about any issues with the house. Since then I was paying the rent to the landlord directly. The landlord was not maintaining the house properly/or not responding to reported issues at all. The boiler was constantly going into error mode. The bath started to leak after a year and for the next half of year we were not able to use it. I was lucky to eventually bought a house for my family and move out, but this is not the end of the nightmare. The agency is keeping my deposit (for 4 weeks now) and the landlord is accusing me of doing damages to the house I have not done. He priced the damages to the amount of the deposit.Stay away from Sharman Quinney as they are co-operating with very rogue landlords.
5/5
GoogleI have had a fantastic experience with the ladies at the Yaxley branch, nothing was too much for them! They’ve been co-operative and kept me up to date with absolutely everything. They have helped me find my dream home and I will be forever grateful. I can’t reccomend them enough.
Hi Jess. Thank you so much for taking the time to leave us a review and kind recommendation. We really value our customers feedback and we are delighted to hear that you have had a fantastic experience with our ladies in Yaxley. Wishing you all the best in your dream home!
5/5
TrustpilotExcellent service
Sharman Quinney in Oundle is excellent. The team addressed all our questions and concerns. Thank you, especially to Linda and Leanne for your assistance!
1/5
TrustpilotPestered by the Cambridge office to get me to use them to sell my father's house
Didn't actually use them to sell my father's house, but got them to value it for probate. This seemed to go OK, but I was then rung up a number of times over a number of weeks by the Cambridge office, trying to get me to use them to sell the house, suggesting that they would just come round and take some photos, asking which solicitors I would be using, etc., etc., even when I told them repeatedly that I wasn't yet in a position to sell. It did them no favours at all. I didn't get this from other firms who also came and did probate viewings.
1/5
TrustpilotIncompetent, Lazy and good at passing the book
A very generous 1 star, I am the landlord of a property. which I employ Sharman Quinney and as soon as I signed the contract the incompetence came to the surface, within a month the laziness showed and by the end of month 2 the term "passing the book" would be a good description.
1/5
TrustpilotVile vile vile company the senior…
Vile vile vile company the senior letting manager is beyond rude who continually over speaks you and will openly argue with you. Any issues are always made to feel are your fault - we absolutely love our home but are leaving because of the utter disgraceful customer service from them. Interestingly most of the poor reviews are down to the customer service which I feel speaks volumes about them...it proves it’s them with the issue..
1/5
TrustpilotDO NOT USE SHARMAN QUINNY IN…
DO NOT USE SHARMAN QUINNY IN STAMFORD!!!! our landlord was unfortunately selling the property we had been in 10 years so it was a really tough time for us and we needed a property ASAP!! so we found a property not far from where we currently where and instantly fell in love with it, unfortunately the property was being let by Sharman Quinney, little did we know how terrible our experience was going to be.For starters the agent turned up late to the viewing and didn’t even introduce herself so we didn’t know her name until my dad had to ask her what her name was. My dad asked what the next steps were and instantly wanted to put a holding deposit down as he loved the property and we were running out of time to get a place, the agent said she had to contact the landlord and would get back to us straight away. 2 weeks later, after multiple chasing of the agent and hearing nothing and just being told the agent wasn’t available every time we rang, we finally got the go ahead from the agent.We were just happy to have the property we wanted, even though the agent was rude and belittling. so we got in the property and as a few weeks went by a few things started popping up, like having no hot water, no heating, problems with the pump in the shower, which my dad had to fix himself with his own money as Sharman Quinney were not responding, we moved in the the house in September it is now November and only just had somebody come out to look at the boiler. We have now been told there has been a gas leek since we moved in which we didn’t know about, we have no evidence of any gas safety ( no paper copy of any documents in paper form when we collected keys) so we are now back to no hot water or heating as we have had to turn the boiler off as it’s seriously dangerous.We have had no help, nobody within the Lettings team in that Stamford branch care about the service they are providing to there customers, it’s disgusting and unprofessional.
1/5
GoogleAbsolutely the worst experience I’ve ever had and that’s right across all the dealings I’ve had in my 50 years with anyone. If they put half the effort into doing there job properly as they did in harassing us for payment they’d still be awful. If you are foolish enough to risk using them take nothing they say verbally get everything in writing and I do mean EVERYTHING , they lie continuously and their lazy Sharman Quinny...... if you don’t like my review tough you made our life miserable for 9 months
1/5
TrustpilotAvoid Avoid Avoid at all cost
Avoid Avoid Avoid at all cost! Put our property up for sale, loads of promises what they were going to do, how many people they had waiting to view our property. Talked into a sole agency, got all signed up then NOTHING not one view in months. Tried to talk to them to progress things and just received arrogant responses. No Not Use!
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