Every review we hold for the Yate office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic service
Tony, Akshar and Akuwa were fantastic. Had trouble selling in a difficult market but Andrews team sold our house and got us through the nightmare of dealing with solicitors and we managed to sell and get into our dream house. Highly recommended, will go above and beyond to make sure everything goes smoothly.
JB · 15 June 2024
Agent replied · 28 October 2024
Thank you for the review for the team in Worcester Park, we know they will really appreciate seeing your feedback. Fantastic to see that we've allowed your dream move happen! Thanks again for sharing your experience, Rhys
★★★★★ 5/5
TrustpilotEfficient service
Everything was very quick and efficient. Shannon was very informative and helpful on the show around
Callum · 14 October 2025
Agent replied · 22 October 2025
Hi Callum, thank you for your wonderful feedback! We're thrilled to hear that Shannon provided you with a quick and efficient experience. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotJodi is warm, friendly and helpful
I am currently in the process of renting a property through Andrews. Jodi has been amazing right from the start. She is warm, friendly, helpful and knowledgeable. She made me feel at ease as soon as we started talking on the phone and has been so kind to me and my family. I really do appreciate that. Thank you so much for everything 😊
Sara · 25 October 2023
Agent replied · 28 October 2024
Hi Sara, fantastic to see such a positive review for the team at Andrews Cheltenham, with particular reference to Jodi. We feel that clear communication is key to any move in order to try and ease any stress, looks like Jodi has been on hand to assist throughout. Thanks, Rhys
★★★★★ 5/5
TrustpilotWe have a few properties we rent out…
We have a few properties we rent out through Andrews and have built a good rapport with julie Calver.
Steve · 24 September 2026
Agent replied · 10 October 2026
Dear Steve,
Thank you for your wonderful review and for highlighting your positive experience with Julie Calver. We're thrilled to hear about the rapport you've built. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotI have to say that Emma is a superstar
I have to say that Emma is a superstar. She was the most professional and friendly salesperson we encountered during our home viewing experience. We loved her service. Her responses and suggestions were always very timely and helpful throughout the home buying process. We recommend Emma to everyone. Z & S
Y · 1 July 2024
Agent replied · 28 October 2024
Thank you for the review and recommendation. It is fantastic to hear how Emma was the most professional and friendly agent you came across and assisted in your search. Thanks again , Lisa
★★★★★ 5/5
TrustpilotOutstanding First-Time Buyer Experience with Exceptional Support from Elliot
As a first-time buyer, I couldn’t have asked for a better experience. The agency found me the perfect flat in Bristol, and Elliot was exceptional throughout the process. He always kept my best interests at heart, providing clear guidance and support. Highly recommend their service.
Boyan · 1 October 2024
Agent replied · 28 October 2024
Thank you, Boyan! We're thrilled to hear about your positive experience. Elliot and the team are dedicated to providing exceptional service. Enjoy your new flat in Bristol!
★★★★★ 5/5
TrustpilotI have been dealing with Michelle for a…
I have been dealing with Michelle for a number of years. She is polite, pleasant and efficient. I cannot recommend her highly enough and thank her for all her assistance as well as the reminders. Without her help, management of my flats would be in terrible shape.Thank you Michelle..
Cyrus · 25 July 2024
Agent replied · 28 October 2024
Thank you, Cyrus, for your kind words! We're thrilled to hear about your positive experience with Michelle. Your feedback is greatly appreciated.
★★★★★ 5/5
TrustpilotVery caring property management support
For past 10 years time of my living abroad, I had no worries about my property thanks to Michelle. She has been always nice and promptly coordinated beautifully between me and tenants. Thanks Michelle from Andrews southfield once again and she is really good asset for Andrews property group.
Minsuk · 25 July 2024
Agent replied · 28 October 2024
Thank you, Minsuk, for your kind words! We're thrilled to hear about your positive experience with Michelle. She truly is an asset to our team.
★★★★★ 5/5
TrustpilotAm so happy with the whole team
Am so happy with the whole team. The letting team mostly cartin and her manager took an extra effort to help me set up everything. Am really happy and work with them. They pay attention to detail.
Leila · 18 May 2026
Agent replied · 23 May 2026
Hi Leila, thank you for your wonderful feedback! We're thrilled to hear that Cartin and the team made your experience exceptional. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
TrustpilotShamiya We Love You
Shamiya was very friendly and welcoming upon arrival. She gave us a lovely tour of the flat we were viewing and was very knowledgeable about the property. Myself and my partner also like how engaging and personable she was with us and gave us the best property viewing experience as possible.
Daniel · 17 June 2024
Agent replied · 28 October 2024
Hi Daniel, thank you for taking the time to write us a review and to share your experience. We know Shamiya will really appreciate seeing your feedback and we are really pleased you had an enjoyable viewing with Shamiya. Thanks again, Rhys
★★★★★ 5/5
TrustpilotThank you very much to MONIKA
Thank you very much to MONIKA, for the help and advice given to me for the property
IULIAN- · 30 September 2026
Agent replied · 10 October 2026
Thank you, Iulian-Sorin Bancianu, for your kind words and perfect rating! We're thrilled to hear that Monika was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
★★★★★ 5/5
TrustpilotGreat company for student lets
Great response and queries actioned in a prompt professional manner . Louisa helped sort out issues quickly which was reassuring to know the lads ( students) were safe Highly recommend this company for student letsAlso big thanks to Lydia who from the outset has guided the lads in getting the property and all that comes along with that. Amazing !
Rachel · 12 December 2023
Agent replied · 28 October 2024
Hi Rachel, thank you for taking the time to write a five star review. Great to see the lads were well looked after whilst they were renting with us and Lydia was able to assist them! Thank you for your kind words and all the best, Laura.
★★★★★ 5/5
TrustpilotHighly recommended.
Sameer, Kinga and Mikesh were fantastic at finding the right tenants for my property. They provided a professional and high quality service, and I am very happy with the results. Communication was great throughout the process. They were friendly and efficient, with good advice; which made the process much easier. I would highly recommend them. Thank you Sameer, Kinga and Mikesh!
Nicola · 15 November 2023
Agent replied · 28 October 2024
Hi Nicola, thank you for the review. Fantastic to see that the team have been on hand to find you a tenant, keeping you updated through each step of the way. We believe in building strong relationships with open and honest communication, it certainly looks like we've achieved that in your experience too. Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrews excellent rental property service
First phone call with Tracey Cummings was a very polite and informative. She arranged the viewing very soon. We were taken around the property on time on Saturday. Tracey phoned us on Monday morning for feedback. That an excellent service by senior letting consultant, Tracey. Highly recommend Andrews.
Bushra · 23 July 2024
Agent replied · 28 October 2024
Thank you for taking the time to share your experience. Fantastic to see that Tracey was able to provide such an excellent service to you. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat experience as purchasers
We bought a property listed with this agent. Whilst has taken a long time to complete the sale, this is not the fault of Andrews, and Emma and her team have been great at keeping in touch with us, and have been very proactive in keeping things moving.
Laura · 18 July 2024
Agent replied · 28 October 2024
Hi Laura, thank you for the five star review. Fantastic to see that Emma and the team kept everything going for you throughout the transaction. Thanks again, Rhys
★★★★★ 5/5
TrustpilotHad a really positive experience…
Had a really positive experience Isabelle, Harpindar and Molly we’re all really nice and helpful thanks a lot pleasure to deal with.
Joe · 21 August 2026
Agent replied · 22 September 2026
Thank you for your wonderful feedback! We're thrilled to hear that Isabelle, Harpindar, and Molly made your experience so positive. We look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotExcellent experience
Excellent experience from start to finish. Isaac was knowledgeable and professional and knew exactly what needed to be done to get our house sold, for the right price. Honest and trustworthy, we had an offer in just 6 days and completed in a little over 6 weeks (using Andrews recommended solicitors) Would highly recommend.
Felicity · 22 March 2024
Agent replied · 28 October 2024
Hi Felicity, thank you for taking the time to leave us a review. Fantastic to see that Isaac was able to help you each step of the way through your sale and it's amazing to see everything went through in such a short space of time. Thanks again, Rhys
★★★★★ 5/5
TrustpilotThe service with Andrews was amazing
The service with Andrews was amazing, Nicole was so attentive and made sure I had everything I needed. It has never been so easy to rent with a company and have everything sorted out in a week was incredible! I couldn’t be happier
Martha · 30 September 2024
Agent replied · 28 October 2024
Thank you, Martha! We're thrilled to hear about your positive experience with Nicole and our team. Your satisfaction is our priority, and we're glad we could make the process smooth and efficient for you. Enjoy your new home!
★★★★★ 4/5
GoogleI have already recommend andrews to friends as we found them very helpful, especially Dominique who was our sales advisor. She kept us updated though out and i really felt she was very caring and not just to get commission like other estate agents we've dealt with before. She went above and beyond quite a few times and thank her very much!
The only thing is we couldn't get though very often on the sales landline but i did have Dominiques direct line which helped alot.
Thomas · 25 October 2021
Agent replied · 24 October 2024
Thanks for sharing your experience with us. We’re so pleased to read that Dominique and the team helped make you feel at ease during your move, Due to coronavirus at the time our way of working was slightly different with reduced staff and members of staff working from home however we are pleased to confirm we are now back to capacity.
★★★★★ 5/5
GoogleDominique and Charlotte were brilliant along with the other members of staff involved in the sale and admin work. They were always available to take my calls abs respond to any emails efficiently. Very knowledgeable about the area where my property was meaning they were able to sell the house quickly for the best price by highlighting all of its best selling points. My house sold within Two weeks of being on the snarked and within the first week of being on the market we already had around 3-5 viewings.PositiveResponsiveness, Professionalism
Louise · 25 October 2021
Agent replied · 24 October 2024
Hi Louise!, thanks for sharing your experience with us. we’re so glad to hear that you had a smooth experience from start to finish especially the acknowledgement of the correspondence and communication.
glad we sold your house so efficiently and you felt our knowledge of the area helped achieve a quick sale for the best price.
If you ever need us in the future please do not hesitate to contact us!
★★★★★ 5/5
GoogleFirst class from start to finish. I had a lengthy drawn out sale because someone in the chain pulled out 2 days before completion but Andrews were absolutely brilliant sorting and selling my house virtually straight away, they sorted everything and kept me informed every step of the way. Wonderful staff always available if I had a concern, nothing was ever too much trouble.
Charlotte was brilliant going through everything with me and Leyla was fabulous with viewings but a real special mention must go to Linda Townsley, Brilliant customer service
Keith · 25 October 2021
Agent replied · 24 October 2024
Good afternoon Keith, Thank you for your feedback!, we're so pleased we were able to assist and sell your home!, We hope you consider us in the future if you ever need us.
★★★★★ 5/5
TrustpilotRaluca on the lettings/building…
Raluca on the lettings/building management team is always so responsive, kind and most importantly gets everything done promptly! As a landlord myself as well as tenant here in the UK I understand how demanding the role can be. Raluca is a great asset to Andrews!
Matt · 28 August 2024
Agent replied · 28 October 2024
Thank you, Matt! We're thrilled to hear about your positive experience with Raluca. She truly is an asset to our team, and your kind words mean a lot to us.
★★★★★ 5/5
TrustpilotAndrews is a very professional agency…
Andrews is a very professional agency who are very responsive and assist when required. It is a pleasure dealing with actual people who understand and genuinely willing to assist as opposed to an automated telephone service. A special thanks to Greg who is very helpful and friendly.
Lou · 23 July 2024
Agent replied · 28 October 2024
Hi Lou, thank you for the five star review. Fantastic to see that Greg was helpful to you in your dealings with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotShamiya was very professional but also…
Shamiya was very professional but also gave great insight into the property we viewed. She made us feel at home straight away, she was very knowledgeable and answered all our questions very clearly. I would definitely use the same Andrews branch again.So thank you to the team 🙏
Ashley · 5 July 2024
Agent replied · 28 October 2024
Hi Ashley, thank you for the five star review. Fantastic to see that Shamiya has been so helpful to you and made your viewing experience and enjoyable one. Thanks, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
