Trusted Agent profile · Yate

Andrews Yate reviews

4.9

★★★★★ Excellent

2,146 reviews across 2 platforms

84 Station Road, Yate, BS37 4PH, BS37 4PH

Part of Andrews, see every office.

Andrews's office in Yate, at 84 Station Road, is rated 4.9 out of 5 across 2,146 reviews on two platforms, including 152 Google reviews rated 4.8.

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4.8 / 5

152

Reviews on Google

This office

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1,994

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Yate office, from every platform, shown as written. First names only.

5/5

Google

Andrews Yate was very helpful from start to finish no matter who we spoke to. They were always very honest with us, responded quickly to enquiries and knew what exactly needed to be done and when. I would definitely recommend them and would be happy to buy or sell through them again. Thanks so much for your help everyone!

Abi · 25 October 2022

Agent replied · 24 October 2024

Thank you Abi for taking the time to leave a review, we are so pleased to hear such positive feedback on your experience, we look forward to working with you in the future if you ever need us!

5/5

Trustpilot

My agent Monica Burton

My agent Monica Burton , has helped me a lot , she’s been a amazing , helping me to rent a apartment , the property market is very competitive and it’s been very hard for me , but monica has made it very easy , she’s been communicating with me every step of the way and updating me all along .She is such a wonderful person and so patient .She has helped me a massive deal i’m eternally grateful to her .

Milena · 15 August 2024

Agent replied · 28 October 2024

Thank you, Milena. We're thrilled to hear how Monica helped you to find an apartment to rent. Enjoy your new home!

5/5

Trustpilot

First time buyer

We recently had pleasure to deal with MUKUL MEHTA the Mortgage and Protection Adviser at the Kingsbury office, the mortgage offer was issued in 3 days only, and all the process with the lender went smooth and easy, also not to forget he answers the phone whenever you need him, and reply to you quickly if you are stressed, which is hard, to find a broker to speak to you at weekends, evenings, anytime, I'm glad that I met and dealt with him, I dealt before with different broker but took me ages to get answers and offers, but with him only in few days.Highly recommended,

Billel · 13 August 2024

Agent replied · 28 October 2024

Thank you, Billel, for your kind words! We're thrilled to hear about your positive experience with Mukul Mehta. Your recommendation means a lot to us, and we're glad we could assist you efficiently.

5/5

Trustpilot

Lovely friendly efficient staff who care.

Great personal, caring and genuine service from my local Bear Flat Andrews estate Agents. I had 3 valuations and chose this office because of the initial meeting with Emily...she is interested engaging and very professional as well as being very easy to get on with.It was nice to have some enthusiasm right from the off...unlike a few other places I had valuations from.I was fortunate to sell the house to the first person that viewed it!.....the sale and then transactions were pushed along by Emma who was efficient and helpful. My buyer had a personal crisis in the midst of the sale and Emma handled this with sensitivity and professionalism to complete the whole sale.Keith and Sophie in the office were also really kind and on hand when I had a call or query. Selling your house and in my case business after 25 years was a daunting prospect....however due to the friendly caring people in this office ...the sale went through quickly and without too much stress!!

Katherine · 12 August 2024

Agent replied · 28 October 2024

Thank you, Katherine! We're thrilled to hear about your positive experience with Emily, Emma, Keith, and Sophie. Your kind words mean a lot to us. Best wishes in your new chapter!

5/5

Trustpilot

viewing made easy

Shannon made the viewing process easy and straight forward helping me with all my questions about the property .made me fill at ease as this is my first time looking for places to rent definitely recommend Shannon fromAndrews downend branch

J · 7 March 2024

Agent replied · 28 October 2024

Thank you for the five star review. Amazing to see that Shannon gave you such a brilliant experience throughout your property search. Thanks, Rhys

5/5

Google

Got my keys today. Very happy with my experience. Things looked a little uncertain at one point but Dominique and Michelle helped put my mind at ease through their professionalism and dedication. Dominique especially had such a friendly and caring disposition that I'm sure she saved me from some extra grey hairs.

Michael · 9 August 2025

Agent replied · 8 September 2025

Hi Michael, thank you for your wonderful review! We're thrilled to hear Dominique and Michelle made your experience smooth and stress-free. Your kind words mean a lot to us. If you need anything in the future, feel free to reach out. Enjoy your new place!

5/5

Trustpilot

Good Experience

I have been with andrews for almost 2 years now . It was been a great experience and interaction with Raluca has been great . They’re always available to sort the problem and make sure we as tenants are comfortable. Thankss

The · 9 February 2024

Agent replied · 28 October 2024

Thank you for the five star review, fantastic to see Raluca and the team have been on hand to help you out whenever required. Glad that you've had an excellent experience as a tenant with Andrews so far, thanks, Rhys

5/5

Google

Fantastic team, excellent communication. They were very friendly and honest throughout our experience of purchasing our first home. Special thank you to Dominique and Linda who supported us throughout and went over and above to help us find our dream home. We did not know what to expect and the team always took the time to answer our questions and made us feel very welcomed. Huge thank you to everyone!

Charlotte · 25 October 2020

Agent replied · 24 October 2024

Good afternoon Charlotte, thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you and we were able to assist in finding your dream home!

5/5

Trustpilot

I highly recommend Nicole

I highly recommend Nicole, Andrews Property Group. From the start, she did such an amazing job and she was an absolute pleasure to work with. Honest, straightforward, and professional, Nicole is everything you wish for in an estate agent. I have no hesitation in recommending Nicole to others planning to rent.Glines (not sure of his first name) and Shannon were also amazing. When the process was taking a little bit longer than expected, Glines was patient, quick to reply, communicated with us, and played a key part in ensuring the issue was resolved to the satisfaction of all parties. On several occasions, they'd explain the process and provide options. They were also quick to respond.I'm super pleased with the team at Andrews.

Temi · 25 August 2023

5/5

Google

I am a first time buyer and I’ve done a few viewings with Andrews as the houses I wanted to view were with them mostly. So I was with Hannah with all my viewings. Hannah has been really lovely, very easy to talk to and Very professional. All questions I asked was all answered as soon as possible and always in contact. Couldn’t recommend enough.PositiveProfessionalism

Danniella · 25 October 2021

Agent replied · 24 October 2024

Thank you for your five star review, we are grateful for your feedback! We hope you think of us in the future if you ever need us!

5/5

Trustpilot

Andrews was a pleasure to deal with

I recently had the pleasure of speaking with Shannon and Issy to view a property. Both were so friendly, helpful and approachable and a pleasure to deal with. Highly recommend Andrews for anyone on a property hunt

Ross · 24 April 2024

Agent replied · 28 October 2024

Hi Ross, thank you for the five star review. Fantastic to see that both Shannon and Issy were on hand to help you with your property search. Thanks, Rhys

5/5

Trustpilot

10 out of 10! We found this property on …

We found this property on onthemarket.com and contacted Andrews about a viewing. They took a few details and then made an appt for us to view. The day of the viewing came and upon entry to the property we were met and welcomed by a colleague of Andrews who was very friendly but professional and allowed us to look around the property without pressure and answered all our questions promptly and efficiently. He helped us to imagine all our own things in the property and we were excited to get back and apply for the property. 10 out of 10 all round

Denise · 22 July 2024

Agent replied · 28 October 2024

Hi Denise, thank you for sharing your experience. Amazing to see that you've had such great dealings with us. Thanks again for taking the time to leave a review. Rhys

5/5

Trustpilot

Your team members are very nice and…

Your team members are very nice and helpful ,they are always attending calls and giving good guidance,Shannon is very good person to help me view the properties and answer my all queries,am really grateful to your team members especially Shannon .Thank you so much.

Tincy · 20 November 2023

Agent replied · 28 October 2024

Hi Tincy, what a great review. We believe that communication is key to any relationship and it looks like Shannon and the team have been on hand to assist you each step of the way. Thanks for sharing your feedback, Rhys

5/5

Trustpilot

Great communication

Louise was very helpful is resolving the issue with our boiler. Her coordinated all parties involved really well and helped reach a good outcome for us.

Seth · 23 October 2024

Agent replied · 28 October 2024

Thank you, Seth! We're thrilled to hear Louise was able to assist you effectively. Your satisfaction is our priority, and we appreciate your feedback! Best wishes , Lisa

5/5

Trustpilot

Excellent Customer Service

Louise makes working with Andrews an absolute pleasure. Always professional and does things quickly and effectively. Thank you Louise - you make being a landlord easier!

Thomas · 23 October 2024

Agent replied · 28 October 2024

Thank you, Thomas! We're thrilled to hear that Louise has made your experience with Andrews so positive. Your kind words mean a lot to us. Best wishes , Lisa

5/5

Trustpilot

Renting a new property

I found myself in the situation of having to look for a new property to rent. I had email alerts set up, one came through for a property close to where I was living. I immediately went into my local Andrews to arrange a viewing. I managed to get a viewing the same day and made and offer. 2 weeks later I was moving into that new property. This was all thanks to the excellent Bobbie Caller who showed my round the property and Laila Von Trapp who was an absolute diamond all through the referencing process. I can thoroughly recommend using Andrews if you are looking for a new property to rent.

Tom · 16 July 2024

Agent replied · 28 October 2024

Hi Tom, thank you for the five star review and brilliant to see you had such a fantastic experience with us. We are so pleased that we were able help you find your new home! Thanks again, Rhys

5/5

Trustpilot

Amazing services by Janine Derbyshire

Amazing services by Janine Derbyshire. Janine has always been extremely approachable and pro-active. Our whole renewal process was smooth and she ensured all are queries are sorted. Thank you Janine and Andrew's. Regards Swati

Swati · 8 June 2024

Agent replied · 28 October 2024

Thank you for the review. Fantastic to see that Janine was on hand to help you through your renewal, managing to sort everything for you. Thanks again, Rhys

5/5

Trustpilot

Matt Wood is an asset to The Andrews…

Matt Wood is an asset to The Andrews Property. A true valued member of staff that goes over and beyond to help you. Thank you Matt for helping me and keep smiling.

Maria · 12 July 2024

Agent replied · 28 October 2024

Hi Maria, thank you for the review. We know Matt will really appreciate the review and we definitley know he will keep smiling! Thanks, Rhys

5/5

Trustpilot

A letting agency you can trust

I have to say our property manager nicola Is absolutely amazing Nothing is ever to much trouble. Even when on annual leave I always have a response as soon as she returns. Leave a message she always calls back. Nothing is ever to much trouble. Nicola is always there with a helping hand and goes above and beyond. I have rented a property with Andrews for over 5 years and I have NEVER had a issue with them. Everything that needs to be done have been done. Paperwork is always up to date. Gas safety and electrical checks are always done even when I forget they are due! Work that needs to be done is always done. They only ever a call and email away if I need anything. From all rental companies I have come across they have to be up there with the best. So thank you again Nicola and Andrews

Natalie · 31 July 2023

5/5

Trustpilot

Exceptional Service and Professionalism

Exceptional Service and ProfessionalismWe have had the pleasure of working closely with Michelle Smethurst as a Property Maintenance Contractor for many years now, and are continually impressed by her dedication, expertise, and professionalism.Michelle consistently goes above and beyond in her role for her landlords and tenants. Her attention to detail, coupled with a deep understanding of our industry, has been invaluable in managing many maintenance jobs and refurbishment projects.Michelle always communicates clearly and is considerate, ensuring that everyone is on the same page and that any issues are resolved promptly and efficiently.In conclusion, it is a privilege to work alongside Michelle and we would highly recommend her to any landlords looking for exceptional Property Management.

Bridget · 10 July 2024

Agent replied · 28 October 2024

Hi Bridget, thank you so much for taking the time to leave us a review and brilliant to see the strong relationship you've built with Michelle in order to help our landlords and tenants alike. Thanks, Rhys

5/5

Trustpilot

Andrews Property Group

The service, communication and commitment was so great, very helpful and I love how Janine Derbyshire was so helpful when I was renewing my tenancy. Would recommend Andrew’s Lettings at any time. Thank you

Morlyne · 4 June 2024

Agent replied · 28 October 2024

Hi Morlyne , Thank you for the five star review and the recommendation. It is fantastic to hear the that the lettings team and Janine were so helpful with your renewal. Thanks , Lisa

5/5

Trustpilot

Andrews Bear Flat

I've just completed a house purchase through Bear Flat Branch. Excellent support and service from Emma M from first viewing, all through the solicitors process to completion! Constant progress updates. When contacting the branch if Emma wasn't available I was pleasantly surprised to find all the rest of the team were totally up to speed with what was happening on our house especially during negotiations. Very impressive. All the team I dealt with, Emma also Keith, Rowan, Matt were very knowledgable about the area of the property I was interested in and the market. I felt very confident working with them. I would certainly use them again in the future. P Herman

Peter · 26 July 2023

5/5

Trustpilot

Excellent support to help us become…

Excellent support to help us become first time landlords. Friendly, positive and knowledgeable. Very good communication and very thorough. Fully recommend.

Donna · 2 May 2026

Agent replied · 23 May 2026

Dear Donna , Thank you for your wonderful review! We're thrilled to hear that our support helped you become first-time landlords. Your kind words about our communication and thoroughness mean a lot. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa

5/5

Trustpilot

Izzy was really helpfull and engaging

Izzy was really helpfull and engaging Professional too.Andrews is offering the best service out of all other agents in Bristol in our experience Communication has been great.Keep up the good work!

Dylan · 23 July 2024

Agent replied · 28 October 2024

Thank you, Dylan! We're thrilled to hear about your positive experience with Izzy and our team. Your kind words and support mean a lot to us. We'll continue to strive for excellence!

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