Trusted Agent profile · Wyre
★★★★★
341 reviews across 2 platforms
140 Victoria Road West, Cleveleys, FY5 3LG, Wyre, FY5 3LG
Entwistle Green's office in Wyre, at 140 Victoria Road West, is rated 2.9 out of 5 across 341 reviews on two platforms, including 72 Google reviews rated 4.5.
Every review we hold for the Wyre office, from every platform, shown as written. First names only.
5/5
TrustpilotMe and my partner are very happy with…
Me and my partner are very happy with the service from Jack Butterworth in the Blackpool office. Very professional at all times. Was always in constant contact with us and never left us in the dark. From the looks of things Jack will go very far in that industry just due to the sheer dedication he shows towards his position and helping other people Kind regards , Declan
1/5
TrustpilotThe worst experience in my life
The worst experience in my life , very unprofessional behaviour by the landlord as well as the agency, first they said to move as soon as possible and after chasing the references when everything was complete the landlord said i no longer want to continue , wasting time and i had no where to go as I already gave a notice to my previous landlord it was quite un pathetic and absolutely not acceptable behaviour entirely rude people the dont deserve to advertise an property
5/5
GoogleNot the cheapest estate agents but the old adage is true, you get what you pay for. Selling a property is one of the biggest and most important transactions most people will conduct. The service, communication and advice of the Entwistle Green staff throughout the sale was excellent. This was especially true in the final stages of the negotiations that achieved a timely and successful conclusion to the whole process. I can strongly recommend the Thornton-Cleveleys team especially my main POC Liam and also Natalie
Hi Tom, thank you for your wonderful 5 star review and recommendation for the service you received from Liam, Natalie and the team at Entwistle Green. Selling a property can be an overwhelming experience and I am so glad to read that the team provided such a positive service to you in the sale of your property. Best Wishes, Tracey.
1/5
TrustpilotDON'T BOTHER
Entwistle Green (St Helens)Unfortunately I have to give 1 star review and even that is being generous. After telling us that we were going to be given another contract after our renewal date by the way a week and a half later we were issued with an section 21 no fault eviction so they lied. Apparently the landlord was sentenced to 10 years in prison which has nothing to do with us but when we did find a property they wouldn't allow us to leave earlier. They lied from the start and then we get given a council tax bill for 4 days after we moved out. We moved out on the 24th November they have charged us until the 28th November. STAY AWAY FROM THIS RENTAL AGENT. I SERIOUSLY WOULDN'T GO THROUGH THEM AT WHATEVER THE COST. There unscrupulous and pushy and useless and the staff turnover is terrible.
5/5
GoogleWe have had excellent service from Lynda Leigh she was brilliant thank you Lynda
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotProfessionals!
Thank you very much for the professional and prompt response service.Shannon and Mike were very helpfull. The best! Thank you guys!
5/5
GoogleI cannot recommend the team at Entwistle Green - Thornton enough. Throughout a difficult purchase they have gone above and beyond with helping us to get this purchase to complete, surpassing their ordinary roles to try and help us with the purchase.
Many thanks Jessica Greenwood for the great 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.
1/5
Trustpilotthe worst company I have ever dealt…
the worst company I have ever dealt with poor customer service and poor staff side with landlords and do nothing to help the tenants greedy horrible managers preston branch
5/5
TrustpilotCould not be happier with the service…
Could not be happier with the service and support we have had from Entwistle in the Widnes/Runcorn area. We have been in contact with Amy for the last few weeks who has been a live saver. My mum has been looking for a new house after receiving a notice from her current landlord. Every agency or rep we have spoken with has been extremely unhelpful, it came across judgemental as soon as we mentioned my mums disability and the support she needs. Amy has gone above and beyond to make us feel valued and supported and did not stop trying to help us. The constant communication and reassurance made us feel so at ease and has made the whole transition so much easier. I can’t thank you enough!l and my mum is extremely grateful.
1/5
TrustpilotAVOID!
My mums flat flooded due to a leaking pipe, it's been over 9 weeks and both Entwistle and the landlord have still not fixed the problem. Black mould has overtook the floors and walls in the bedroom causing my mum to have breathing difficulties, a very nasty cough, headaches and nose bleeds. Both Entwistle and the landlord have been made aware or the extent of this health and safety issue and both denied responsibility at first until I went through the contract to disprove their claims. AVOID AT ALL COSTS.
1/5
GoogleObviously Donot buy here , pop in to view a house , got told house is not sold but they have 2 cash offers , so I cannot view , the best of it is , I have the cash too and wanted to pay asking price , forget it buying a house from here hard work from the start
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleEntwistle Green did a fantastic job selling my house in 7 weeks from instruction to completion Amazing job thankyou
Thank you for taking the time to leave us your 5* review Jonathan! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleHave had great support from this office specifically Beth Myerscough with all transactions - especially a really tricky one where we nearly lost the property two days before exchange- which was dealt with professionally and sympathetically. Wouldnt hesitate to recomend
Thank you Melanie Maclean for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotGreat profession service
Great profession service, easy communication, helpful and friendly staff. Bethany was be absolutely amazing with all answers and questions.Thank you for your property. 10⭐
5/5
GoogleBrilliant experience nothing was to much for them they went up and above for us .very professional in all aspects of the buying process. Would recommend that you try Entwistle Green before anyone else. A massive thank you to our own designated agent LINDA who was brilliant.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleI recently bought a house through Entwistle Green in Cleveleys. It was a particularly problematic purchase as the conveyancing company who were acting for the seller (Countrywide Conveyancing) made such a mess of it. Thanks are definitely due to Natalie at Entwistle Green who couldn’t have been more helpful and spent a great deal of time and effort chasing progress and helping to resolve problems.PositiveResponsiveness, Professionalism
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotIf you want money stolen from you then rent from these scammers
My pensioner father moved out of one of their properties in June into sheltered accommodation. They have owed him over £1000 since then in rent overpayment and deposit. Despite numerous emails and calls they are still withholding his money and he's now in arrears at his new property. Sheila and Anthony from the Allerton branch have been no help in sorting this problem despite numerous attempts to get his money back. We will now have no option than to seek legal advice on how we can get his money back. They are shameless scammers, avoid at all costs or you will regret it.
1/5
TrustpilotMyself and my wife finally got a…
Myself and my wife finally got a viewing of a ground floor not far from where we were living! Ground floor flat based in mater close long lane L9 after the first time the agent never showed up last Saturday.
1/5
TrustpilotAbsolute disgrace
Absolute disgrace. We had problems with the waste pipes and they left us live in a house full of fecal matters. When I was calling them and crying they have said to me there is no need to be upset. We have reported multiple issues in the house and they did not even reply or replied after months. Refused to give deposit back and when I told them they have 10 days to give the deposit back, they tried to convice me it is 28 days.Absolute s**t show this company. Avoid at all cost if you don’t want to deal with incompetent agency.
5/5
Trustpilotjack helped us through moving from…
jack helped us through moving from amberbanks grove to warley road and made the move go smoothly, he is great, highly recommend this company.
5/5
GoogleFrom start to finish during the selling process the staff were very helpful
Thank you for taking the time to leave us this great 5* review Jenny. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotI really would not give them one star…
I really would not give them one star we reported faults throughout our tenancy we left the property because the toilet was not fixed and the bath was broken and shower was leaking we even reported this to the landlady and the landlady has relet the property after we left the property even though she knew the property was inhabitable and yet the estate agents are saying were liable for the rent and any damages to the property even the landlord has relet the property there were also lead pipes in the property the lead was so high in the drinking water it made my partner loss her hair the landlady saw the blood test results and water board did reading of the drinking water in the property which the landlady saw the results of this which she denies ever seeing and she even says she can not speak English and she is making the new tenant so ill
5/5
GoogleA member of your staff -Marc Holmes- realy impressed me when I recently enquired about a couple of properties for sale. He answered every question I asked about the property (instead of the usual "oh I will have to ask the owner and get back to you" ) I have been getting from the majority of estate agent staff. Which infuriates me! Well done Marc. You are an asset to Entwistle Green!
Hi Catherine, Thank you for the great review! As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Marc and the team at Entwistle Green in the Cleveleys branch. Many thanks!
1/5
TrustpilotSTAY CLEAR OF THEM
I paid them to manage my house some years back that I had rented out. They must be in some kind of an arrangment with a little known energy provider (To my recollection called 'Sparks') who they tried to push onto my tentants, but the tenants refused.However, when the house became empty again and I put it up for sale. Entwhistle must have informed this energy company that the house was empty, because after some months, that energy company sent me a bill close to £150 for standing charges. I never agreed to them being an energy provider, but they threatened me with legal recovery of the bill if I didn't pay it. I had no choice but to pay. On confronting them, Entwhistle didn't deny what they had done and tried to justify it. Their excuses were as pathetic as they are. Stay clear of this organisation.
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