Abbotts Wymondham reviews

★★★★★ 5/5

Google

Lorraine and her team have been very professional and proactive throughout! They achieved nearly 30 viewings in less than 2 months, before the house went under offer. They have a very positive attitude and have always been really helpful and supportive! They have been extremely good at keeping me updated, nothing was too much trouble! They have always been very friendly and welcoming! They have managed to achieve a successful and smooth sale! Well done! Many thanks!

Ann · 10 August 2026

★★★★★ 5/5

Google

Abbotts in Wymondham, Ayesha and Lorraine especially were so helpful. Both were positive even when there were problems and issues within the chain. They were always helpful and kept their cool, even when it was tough going. Ayesha was always at hand when I needed either advice or knowledge. To the whole team thank you so much for all your very hard work. I would certainly recommend them.

Alan · 10 June 2026

★★★★★ 5/5

Google

I have the unique experience of both selling and buying a property through this Estate Agents. On both occasions I have been very impressed with their attention to detail and ability and willingness to solve problems. My most recent experience has been the purchase of my current home, which completed in late September. I was a cash buyer, had already sold my previous home and was renting in Norfolk. On the face of it, some might say, the perfect buyer. Unfortunately, I cannot say the same for the vendor of the property I wanted to buy. She turned out to be extremely difficult, unable (or reluctant) to find a suitable property to buy and completely unwilling to discuss or commit to a time-line so that I could make plans. After months of this behaviour, during which time she went AWOL - taking her annual holiday - there were times when I was sorely tempted to walk away. It felt as though this state of limbo could go on indefinitely and the vendor just didn't care. However, I persevered, and kept extending my rental agreement. Throughout these months I was supported and encouraged to hang on a little longer by the staff of Abbotts, particularly Lorraine Marshall who did her utmost (and succeeded) to find a suitable property for my vendor. I have nothing but the highest praise and regard for Lorraine and her colleagues, and would encourage anyone, either wishing to sell a property or looking for something in the area, to make contact with them. They are friendly, trustworthy and really go the extra mile to try and ensure as smooth a transaction as possible. Let's not forget moving home can be a really stressful experience and there are times when a sympathetic ear is greatly appreciated. I may have come up against the vendor from Hell but lived to tell the tale and wish to thank Lorraine and her staff for going the extra mile for me to ensure I got to the finishing line! Many thanks x

MARIE · 10 March 2026

★★★★★ 5/5

Google

The team at Abbotts in Wymondham, namely Lorraine, Ayesha and Harrison, were always very positive about our house sale. They guided us through all the ups and downs of selling our house...and we certainly had to call on their support many times!! Lorraine always had a "can do" approach; she believed that there was nothing that couldn't be sorted and always tried to resolve any issues quickly. .Ayesha and Harrison were very professional, friendly and always seemed to form an excellent rapport with all the people they showed around our property. We are very thankful that we had such a good team to work with and we would certainly recommend them.

John · 10 February 2026

★★★★★ 5/5

Google

Ayesha has been so helpful across the process of my sale. The level of service from the beginning has been nothing but exceptional. I unfortunately broke my ankle halfway through my sale and she has always been accommodating and understanding to this. All queries have been answered promptly, and I have been kept well-informed throughout the process. She has massively taken the stress out of a house move. Thank you so much Ayesha, I would 100% recommend Abbotts Wymondham to anyone looking to move.

Ella · 10 February 2026

★★★★★ 5/5

Google

We couldn’t be happier with the service we’ve received from Lorraine, Ayesha and the team. Thanks to their continuous patience, support and determination we’re currently very close to completing on our “forever home” and we couldn’t be more excited! Thank you for helping to make it all possible 🙂 …

Natalie · 10 July 2026

★★★★★ 5/5

Google

Lorraine and the team at Abbotts were great for our house sale. Clear and friendly communication always, lots of viewings and moved the whole process along quickly. They even helped me out by organising a cleaner and a gardener to prep the house for completion day.

Daisy · 10 July 2026

★★★★★ 5/5

Google

Had a great experience working with Lorraine and the team at Abbotts when I needed to market and sell my late Mothers home. The situation was more complicated as I now live overseas, but Abbotts did the heavy lifting and worked expertly on this without needing a lot of time from me. The property sold quickly in a competitive market. Would definitely use them again.

David · 10 February 2026

★★★★★ 5/5

Google

Myself and my partner just bought a house through Abbots and the team were very welcoming and helpful, offering support wherever possible. They have an in house mortgage advisor (Ryan) who is very thorough, personable and knowledgeable.

Rahima · 10 July 2026

★★★★★ 4/5

Google

So far so good, very professional Lorraine was very helpful in taking us through their selling process and really knows her market we where very impressed and the other estate agent we had following her had a very hard job to do better then Lorraine, will use again and not look elsewhere

Paul · 10 February 2026

★★★★★ 5/5

Google

Purchased a property listed by the Abbotts Wymondham team and had an excellent experience from start to finish. Throughout the entire process, Lorraine and Ayesha couldn't have been more helpful, professional, and supportive. They kept us updated every step of the way, were always quick to respond to any questions, and went above and beyond to ensure everything progressed as smoothly as possible. Their commitment to providing excellent customer service really stood out, and we're incredibly grateful for all their help in securing our new home.

J · 10 July 2026

★★★★★ 5/5

Google

I would give more stars if they had them. The team at Abbotts estate agent Wymondham were absolutely brilliant, always informative, punctual, great communication skills. Would totally recommend. Thank you ladies

Samantha · 10 July 2026

★★★★★ 5/5

Google

Ayesha and her team were excellent throughout. Always keeping in touch with us and showed you properties that we were desiring to live in. Very kind and thorough. Thank you.

Mirella · 10 July 2026

★★★★★ 5/5

Google

Fantastic team at Abbotts in Wymondham, from first meeting Lorraine the energy and interest she took in me and selling my house put me at ease. The whole team from start to finish had been brilliant, always friendly, smiling and willing to help, chasing queries and keeping me updated along the way. Thank you Lorraine, Aysher and the boys :) Happy Christmas 🎄

Pam · 10 October 2025

★★★★★ 5/5

Google

Had to sell a property quickly and, after some lacklustre responses, ended up in the Abbotts Wymondham branch speaking to Lorraine who took the sale on. Everything was handled professionally. Even when the inevitable potholes in the road appeared Lorraine kept a tight grip on the wheel. The office team worked well together so I always felt able to speak to someone who could find relevant information quickly. I would be happy to use Abbotts in the future.

Andy · 22 February 2025

★★★★★ 5/5

Google

We recently had a very long, hard and slow move, mainly down to the person we were buying off. We certainly wouldn’t have managed to complete on this house without the constant help from Lorraine at Abbotts Wymondham! She persevered like no other when problems kept on arising and went above and beyond in helping us after 11 months finally getting our move! If you’re selling or buying a house, they won’t give up for you!

Matt · 10 May 2026

★★★★★ 5/5

Google

I would highly recommend Lorraine, Ayesha and the team at Abbotts. They have been professional, knowledgable and attentive.

Ben · 10 July 2026

★★★★★ 5/5

Google

I cannot speak highly enough of the exceptional service I received from Lorraine and Ayesha at Abbotts Wymondham. From the very beginning, their professionalism, dedication, and expertise were evident, and they truly went above and beyond to ensure that every aspect of my property sale and subsequent purchase went smoothly. Selling a home can be a daunting process, but Lorraine made it incredibly stress-free. Their deep understanding of the market allowed them to set a competitive price, and their marketing strategy was impeccable. Ayesha handled all inquiries and viewings with such efficiency and professionalism that it wasn’t long before we had multiple offers on the table. In every interaction, Lorraine and Ayesha exhibited an unwavering commitment to customer satisfaction. They were always approachable, friendly, and ready to offer expert advice. Their dedication to their clients is truly commendable, and it is clear that they genuinely care about the people they work with. We cannot thank you enough as we are about to move into our dream home! Ryan and Beth

Ryan · 24 August 2024

★★★★★ 5/5

Google

Proactive, friendly, efficient service from Lorraine and her team at Abbotts in Wymondham

Mark · 10 July 2026

★★★★★ 5/5

Google

Since the day my house went up for sale Lorraine & the team were extremely helpful and compassionate. I believe it was one of the longest house sales they’ve had (not through any fault of theirs) yet they always remained positive and happy to host as many viewings as needed to get the home sold. Communication has been amazing and I can’t thank them enough. Would definitely use again!

Scarlett · 10 May 2026

★★★★★ 5/5

Google

Google review I need to tell everyone how amazingly professional Abbotts were. Nothing was ever to much trouble and still today they are helping me and my mum. Even after the sale. Harry, Lorraine and Ayesha worked really hard for my mum, Harry especially would go round and sort the TV control out for her, all viewings done by Abbotts, Lorraine helped with all the paperwork and kept us updated, nothing was too much trouble always at the end of a phone Would not hesitate to recommend Abbotts awesome team that go over and beyond xxxx

Renata · 10 February 2026

★★★★★ 5/5

Google

Abbotts was an excellent experience all the staff were very friendly and helpful I couldn’t fault them far better than estate agents I would not name from who I was buying from. They kept me well informed all the way through. Attended at every viewing and always on time, very well organised. You can put your trust in their hands and just relax and let them do all the work for you.Just wait and they will find the right buyer

Shirley · 10 February 2026

★★★★★ 5/5

Google

Ayesha and the team at Abbotts Wymondham have been super helpful and accommodating during the purchase of my property. Thank you to the team there for making it a smooth process.

Sarah · 15 January 2026

★★★★★ 1/5

Trustpilot

“Nearly Ready to Exchange”, A Month After We Walked

So me and my partner were looking to buy our first house together. We found a doer upper in an area we liked with nearly all the features we wanted. We negotiated costs. Sophie, the estate agent, was very pushy from the outset, chasing us multiple times a day trying to get us to increase our bids. Eventually we settled on a figure everyone was happy with. We started this process in early February, based on the assurance that the property was chain free and the sale would be quick. Neither were true. The vendor told us in person that she would be moving into a rental to avoid delays. That commitment disappeared almost immediately. When we raised this, the agent suggested we must have imagined it. Helpful. Over the next few months we received a series of generic, copy pasted updates that had little to no relevance to our case. There was no accountability and no real progress. Most questions were avoided. It got to the point where we were told the estate agent would no longer be communicating with us and that we should contact the vendor’s solicitor directly. When we asked for their details, we were told it would be a conflict of interest to provide them. You could not make it up. We asked multiple times to speak to someone senior. No one ever got in touch. We asked to meet the vendor to discuss adjusting the price due to the delays and the misrepresentation. That was flatly refused. Meanwhile our mortgage offer was approaching expiry. Our conveyancers made it clear we needed a window between exchange and completion. Still nothing. So we walked. We formally told the estate agent on 23 May that we were withdrawing from the purchase. Today, 26 June, we got a call saying the vendor’s solicitor is “nearly” ready to exchange. That should give you a good sense of the pace and awareness we have been dealing with. Since then, we have found another property and overtaken the progress of the previous sale in a matter of weeks. Which really puts into perspective just how dysfunctional this entire experience was. If you are considering using this estate agent, ask yourself how comfortable you are with being ignored, misled and left in limbo for months. If the answer is very, then you will be in excellent company.

Josh · 26 June 2025