Reeds Rains Evesham reviews in Wychavon

★★★★★ 5/5

Google

Reeds Rains have been overseeing the rental of my property in Worcester for about 10 years. They have always been cooperative, helpful and knowledgeable. The staff at the Evesham Office especially Jack, are always patient, polite, efficient and a pleasure to do business with.

Elizabeth · 15 September 2025

★★★★★ 1/5

Trustpilot

One of the WORST estate agents I've…

One of the WORST estate agents I've ever been with. From the onset there were issues. They'll intentionally ignore all calls and emails. I had to go legal and I also had to get the council involved due to the extent of problems. The council kept having to chase them up as they just didn't care. The landlord was an awful person who took no liability for the damages which she KNEW about. I got a prohibition on my bedroom meaning I was forced to sleep in the living room, I got no compensation or any reduction in rent. I fact they ignored any calls or emails related to that. On top of this they sold my house 4 months after moving in. This was the point they started treating me the worst. I had support letters from social workers and all types of evidence. Photos of dead rats, clothes covered in mould etc.

Annie · 4 January 2026

★★★★★ 5/5

Google

Jeremy from Reed Rains was professional, knowledgeable and helpful from our first meeting right through to the sale of our property. All members of the team were efficient and timely in their response to queries. They were also kind and thoughtful which mattered hugely to me as I was working as an Executor for my late father's estate. I cannot recommend Reed Rains highly enough and would definitely use them again in either the purchase or sale of a property.

Tina · 27 April 2024

★★★★★ 5/5

Google

Jeremy, Jack, Stuart and Julie have all been amazing in selling my Mother’s property for her. Julie’s lovely friendly manner when she answers the phone is an asset to the Company. If she can’t answer a question when you ring she always rang back when she knew. Jeremy, from his initial visit right through to Completion, was friendly, understanding and his advice throughout took away all my concerns as they were dealt with efficiently. Jack came round to my home to fill out some of the endless forms from Solicitors which I very much appreciated, as I couldn’t get to the Office. He was always friendly and knowledgeable (and also loved my little Cavashon!). Stuart was always there to help me if Jeremy and Jack were out so all in all an efficient, friendly, amazing team that support you throughout which is what you need when selling or buying property!

Karen · 27 April 2024

★★★★★ 5/5

Google

Jeremy and the team were fantastic with the sale of my property. I can’t explain how laid back the whole process was for me. I was constantly being given updates from them before even my solicitor had the information. I can’t recommend the team enough

James · 23 August 2025

★★★★★ 5/5

Google

We had an outstanding experience with Reeds Rains and a special shoutout to Jack Ford for making the process so smooth and efficient. Jack was incredibly proactive, professional and always available to answer any questions we had. … More

Stephanie · 17 September 2025

★★★★★ 5/5

Google

Jack was an absolute superstar during the purchase of our first house. As first time buyers we didn’t really know what to expect, so when things with our solicitors went utterly wrong Jack was the one who helped us fix it, constantly communicating with us, ringing the vendors, their solicitors and even further up the chain to make sure the sale went through. We wouldn’t be in our new home if it wasn’t for Jacks hard work and help.

Jade · 27 February 2024

★★★★★ 1/5

Google

Very disappointing experience buying our first home. We viewed the property 3 times, and on 2 of those (after our offer was already accepted) we were met by an agent who was consistently rude and unprofessional. One viewing was even cut short without warning because he “had other appointments,” despite no time limit ever being mentioned. The key handover was just as poor, no meeting at the property, no information, just a lockbox code over the phone. We arrived to a pile of old mail on the floor and no follow-up or congratulations. For such an important purchase, the lack of care and basic courtesy was unacceptable. Would not use this agency again.

Caroline · 21 November 2025

★★★★★ 1/5

Trustpilot

Worst estate agents ever

Rented a house for my family, before moving in i requested that the house was cleaned and garden fixed as any tenant would expect. (The back garden gate was damaged lay on the floor and it led to an alley way in town. there was masses of waste both in the front and back even inside the house. They called us in on a Saturday at 2pm to collect the keys (They close at 3) & did an inventory in the office and said we could raise any issues within a week if the inventory did not match. When we raised these issues they had contractors take a look and we took 3 days off work for each time they came, nothing got fixed, they didnt stick to their word of even cleaning the garden. There was wiring sticking out of every wall in the house. They agreed to fix these issues, the blamed us for not checking the property properly and accepting it was. They were extremely slow in responding after 2 months of us constantly requesting the fixtures be made, they decided they would rather 'mutually' terminate the contract. Not without incurring costs though.

Sumara · 24 January 2024

★★★★★ 5/5

Google

Simply cannot fault the service we received from Reeds Rains, in particular Jack Ford. Jack was always professional, approachable, and incredibly helpful. He listened to our needs, kept us informed throughout and made the whole selling … More

Rich · 17 September 2025

★★★★★ 5/5

Google

What a wonderful estate agent. Julie was unbelievably fast and so helpful, and Jack has been brilliant. I'm so pleased I used this estate agents! Thank you for all your help

Alexandra · 21 November 2025

★★★★★ 5/5

Trustpilot

Happy customers !!

Very satisfied with the level of service we received from Reed Rains. Communication was good. We did have to step in and do a few of the viewings ourselves. Richard was very easy to talk to from our very first meeting. Ladies in the office kept us up to date.Pleased we chose Reed Rains they sold our house.Well done, great team !!

Dean · 15 November 2024

★★★★★ 5/5

Google

My younger son and myself had seen five properties in one day and were ready to go home and put it all down to experience. As we toured the last one, Jeremy Knight could sense how we felt and asked what I wanted, that in itself was a first. He asked if we could manage one more and we reluctantly agreed, it was a long way home from Evesham. Neither of us could control our excitement, Jeremy had read me perfectly and here was a house where I could live out my old age. I made an offer the next day and all being well, I shall be in Evesham in due course. I am so grateful to Jeremy and Reeds Rains. Natasha

Natasha · 15 October 2025

★★★★★ 5/5

Google

It has been a very long journey to get me into my new home. Jack, Jeremy and all the staff at Reed Rains Evesham have been there throughout the long process. They answered questions however silly they may have been, they are on the end of the phone and ring back if not available at the time. I felt I was treated as an individual and not just a client. I must also thank Julie who answers the phone in a very professional manor. She passed on messages if she couldn’t give a reply. Thank you

Claire · 25 October 2023

★★★★★ 5/5

Trustpilot

Reeds rains in Bamber bridge was…

Reeds rains in Bamber bridge was absolutely brilliant and supportive throughout. When I viewed the property I noticed there were a few people viewing the property and I didn’t think I’d get it so was amazed when Tim rang to say I had got the property. Everyrhing ran smoothly and Tim kept me updated throughout. Thanks Tim

Mark · 10 December 2024

★★★★★ 1/5

Trustpilot

Overall an awful experience

It started off great, we rented a house in huddersfield through them and they were responsive and helpful until the person originally dealing with our move went on holiday. Then our move was transferred to emma, which again started off great however, she started to make us feel like an inconvenience whenever we called and asked for updates as it was getting close to our move date and things were not ready. Admittedly it was a quick move but we were told it was no problem. However, by the day of our move we still had no paperwork or keys despite the fact we were told we would have them by the day before at the latest, which was then changed to midday on moving today however we did not get the keys until 5pm which caused us a lot of stress and inconvenienced us a lot as we had people waiting to help us move so we just had to wait all day. When we went to the office on moving day to speak to Emma as she was just brushing us off on the phone, her attitude was awful and she was clearly irritated by us being there. She also went back on herself saying she never said the keys would be ready by this point, which was a blatant lie. She did not care about us or our move at all and I think that is what bothered me the most.Some of this may have been down to them having a new system, which I was sympathetic and understanding about at first. However, Emma's poor attitude and the fact she just didn't care made me become annoyed more quickly than I usually would have. Also, due to the new system they sent me someone else's tenancy agreement which included the tenants and landlords personal details, which must be major violation of privacy laws and made me feel insecure about the privacy of my information. When I brought it up to them they brushed it off like it was nothing. However, despite all of this, there was one positive experience which was all the handlings we had with Ben. Ben took over after Emma went home and he was kind, reassuring and caring, made us feel a lot less stressed and annoyed, as he actually explained why it was taking so long and what he was doing to speed it along a bit. He was a breath of fresh air after such an awful day.Overall I would not use this estate agent again. The staff need to work on keeping information private and attitudes towards tenants however, Ben was amazing and a saving grace that day.

Chloe · 15 September 2023

★★★★★ 5/5

Trustpilot

Reeds Rains have achieved my sale with…

Reeds Rains have achieved my sale with patience & good humour in a difficult period in the housing market. The staff have been friendly, helpful & professional, whilst taking my wishes into account. Strongly recommended!

A.Denny · 7 September 2026

★★★★★ 5/5

Trustpilot

Almost completed a rental with…

Almost completed a rental with Pemberton branch, due to sign contracts and collect keys to our new home this coming Friday! The help, support and advice from the staff has been phenomenal! We have rented with three Estate Agents over the past 13years, and to say that Reeds Rains have done a Great job thus far is understating their efforts. All the Staff are friendly, approachable, kind and respectful. Which is Lovely, especially when it comes to filling forms in online when you're not a confident computer user of a certain age! We have been being looked after by Kayleigh and Jessica, mostly, they have been exceptional. Thank you, So Much, to All at the Pemberton Branch, Kayleigh, Jessica and Lewis, we can't wait to finalise on Friday, and pick the keys up to our new home. You're doing a Fab job, which is Very Much Appreciated!! Lindi Langley + Kevin Halton. 🤩x

Lindi · 12 March 2025

★★★★★ 5/5

Google

Jeremy, Jack and all the team at Reeds Rains Evesham were caring, approachable, professional and efficient. They made the sale of my brother's flat after his bereavement less stressful, especially as I lived 130 miles away. When the first 2 sales fell through, they rapidly remarketed the property and kept me fully informed in person, which is an amazing touch, throughout the process. I can't thank you all enough. I would never hesitate to recommend Reeds Rains

Caroline · 25 October 2023

★★★★★ 1/5

Trustpilot

Slumlord! No valid GSR for over 2 months!

Poor property management and lack of experience and/or under qualified staff across the agency. Slum landlord or ‘slumlord’ of current property who neglects and breaks every clause he’s bound by in the tenancy agreement. Left me and my family with young children without valid gas safety certificate for over 2 months, considerably a major breach of his and the agents legal duties. Reported to the HSE, to which the agent finally got in touch to arrange this to be carried out. To little too late in my opinion as this could have disastrous consequences. Gas safety certificate flagged a repair that needs to be carried out on the boiler, does not stop the boiler from working but the landlord immediately stated ‘if the tenant wants this repaired he needs to get this done at his own expense’ to which I stated that I was not paying for any part of the boiler to be repaired if this is required as it is simply not my fault or responsibility it is down to poor maintenance on the landlords behalf, landlord then stated that any repair to the boiler would be taken from my deposit. A void and ridiculous statement to make as anything to do with the boiler is his responsibility as per the tenancy agreement. Landlord is a tyrant and the agent supports his ludicrous comments and dictator behaviour.

Josh · 6 August 2023

★★★★★ 5/5

Trustpilot

We had a fantastic experience with…

We had a fantastic experience with Elisabeth March at Reeds Rains Dinnington, along with her colleagues Tammy and Andreea. Elisabeth was the very first agent to contact us about properties and the only one who consistently sent us suitable options and offers. Her dedication, proactive approach, and persistence truly made all the difference.

Valued · 18 December 2025

★★★★★ 5/5

Trustpilot

Very good professional service and a…

Very good professional service and a friendly team which made our buying and selling process very simple. The photos they took of the house were excellent quality which helped generate a strong interest in the property.

Peter · 26 August 2026

★★★★★ 1/5

Trustpilot

Completely useless!

Completely useless!! Extremely frustrated with the Chapel House, Newcastle branch ..Reed Rains have let our property allegedly to 2 adults & 1 child but there are (many) more people in the house than stated. I consider this a breach of contract. Reed Rains have thrown it back to ourselves claiming they’ve completed their side of the agreement, REALLY!! What they mean is we’ve got our money so we aren’t interested in the slightest about your property. I wouldn’t neither use nor recommend Reed Rains to anyone. The worst customer service I have ever experienced. Run don’t walk to another estate agents A little advice and assistance would of been greatly appreciated!

Tracy · 13 July 2023

★★★★★ 5/5

Trustpilot

What an excellent service!

The York branch Rains Reeds have gone above and beyond for our move. The whole process was smooth, they kept us updated every step of the way and looked after us moving into our first new home. My partner and I moved from Kent into York, and due to other issues we were unable to collect the keys on time. The team, Sophie, Tom & Emma, made sure we got into our lovely new home, and especially a big thank you to Tom for all the help! These guys deserve so much more than just a thank you. Would highly recommend the service and these lovely individuals. Thank you so much.

Kelly · 27 June 2023