Every review we hold for the Wychavon office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleEvesham branch constantly sending me details of wrong type of houses, even though I have emailed them 6 times, spoken to them on the phone and unsubscribed from marketing, but still they send me wrong types of houses.
I’ve been told branches are targeted to send so many emails, make so many calls etc a week, so basically they are just spamming their customer base.
Ended up blocking their account to spam folder.
Would suggest anyone looking to sell a house looks elsewhere, as buyers like me avoid them.
Norton · 25 February 2025
Agent replied · 8 August 2025
Hello Norton,
Thank you for sharing your feedback. I'm sorry to hear about your experience with our Evesham branch. We take your concerns seriously and would like to address them. Please contact us at review@countrywide.co.uk so we can assist you further.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend RA Bennet, professional throughout and highly efficient. Isobel has been an absolute star for us. Her and the team clearly work really hard to get fast leads and keep you informed along the way. You don’t have to chase these guys and they’re a pleasure to work with. Wouldn’t use anyone else in future.
Leah · 27 December 2023
Agent replied · 22 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDion was of great use she really helped would recommend here anyday and anytime she was kind and ever so helpful when I did the viewing
Fortunatemelinda · 7 April 2025
Agent replied · 22 June 2025
Thank you so much for your wonderful review! We are thrilled to hear that Dion provided you with such great assistance. We truly value your recommendation and hope to see you again soon. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe and my partner was moving into our first renting property, we had India to help us, we had major hiccups throughout the process but she kept us informed on every single change. India was great and we would highly recommend her ❤️
Anna · 24 July 2024
Agent replied · 22 October 2024
Thank you for your glowing 5* review and recommendation Anna. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI used their service. I was so impressed with them. They sold my house very quickly. Which was amazing!!! They assisted with our new purchase . They sealed the deal very quickly. I highly recommend this service, it was smooth from start to finish. I will definitely be using them in my future!!!
Samantha · 27 December 2023
Agent replied · 22 October 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have a flat they we rent out that was vacated just before the Pandemic struck. As soon as was feasible Matthew Lewis was on the ball and a new tenant was found but unfortunately could not move in until the block of flats (it is a over 55's sheltered accommodation) would allow new tenants in. Matthew ensued that the new tenant was moved in with the minimum of delay once permission was given We were kept informed at all the stages of the transaction and Matthew was very professional throughout and is very personable. We would recommend Matthew and R.A. Bennetts to anyone looking for a rental management team.PositiveQuality, Professionalism
David · 23 October 2020
Agent replied · 22 October 2024
Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleFirst class service. We are at the end of the process of buying a house and selling our own through RA Bennett. The whole process has been a breeze. Jenna in particular is really helpful and knowledgeable and has helped us understand some of the legal jargon when we haven't been able to speak with our own solicitor. The sales team are really driven and we felt very well looked after in what needed to be a quick sale of our house. Thank you to Jenna, Jordan, Natasha, Chloe and team!
Katie · 23 October 2020
Agent replied · 22 October 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.
★★★★★ 5/5
GoogleEmail received from client..
Hi Jenna,
Happy new year to you. We have settled in very well and are enjoying our new home. I have tried to to do the google review but had problems logging on. Please feel free to use the following: We are extremely happy with the service we received from RA Bennetts (Evesham) under the management of Jenna Webb. The staff were very efficient and communicative and shared our goal of selling our house as soon as possible at the desired price. As well as professional they were friendly and very personable which made the experience easier. Jenna and her team were always there when we had queries or needed advice. I highly recommend RA Bennetts (Evesham) and would use them again if we were ever to sell our new home.
All the best to you all.
Lucia
Jenna · 23 October 2020
Agent replied · 22 October 2024
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
★★★★★ 5/5
GoogleI recently viewed a property with Katie Greenhill and I can’t recommend her enough. She was incredibly friendly, approachable and patient, answering all of my questions thoroughly. She also took the time to explain the process and what to expect, which made everything much clearer. A really positive experience!
Agne · 15 November 2025
Agent replied · 22 November 2025
Thank you for your kind words, we are so glad to hear that you had a positive experience with Katie. We pride ourselves on providing excellent customer service and it's wonderful to know that she was able to help you and answer all of your questions. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent Service
We have just sold our house through R A Bennett's and cannot thank them enough for their help and support during this process. From the first meeting, Jenna and her team, Annabelle, Jack and Jordan, have been professional and knowledgeable. I liked that the team visited the house before carrying out viewings, so they could answer all questions from potential buyers. Once the offer was accepted they were still there to to answer questions and chivy solicitors along. We would, and have, recommended them to anyone looking to sell their home, you will be in safe professional hands that go that extra mile at what can be a stressful time.
Lorna · 24 October 2019
Agent replied · 22 October 2024
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Many thanks for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleThis is the best place to go to for a sure shot for a flat. The agents are really friendly and helpful. Always there to answer your calls and any queries you may have. Specially India. She is very helpful and quick with her work. I can’t thank her enough in helping me find my flat at such short time. Thank you 🙏🏻 …
Syed · 15 March 2025
Agent replied · 8 July 2025
Thank you for your thoughtful 5* review Syed! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotThe worst letting agents about
Avoid this company at all costs. Amey Taylor- Radmore is supposedly their lettings manager. She is a liar, a bully and I wouldn't trust her to help someone cross the road. They have stolen my personal belongings and will not allow me access to get to them. they stole and destroyed a legal document of mine. Amey has continually lied and is clearly teaching the other members of her staff to do the same.IF YOU WANT TO RENT OR HAVE A PROPERTY TO LET OUT DO NOT USE THIS COMPANY AT ALL.
Sarah · 19 August 2023
★★★★★ 1/5
TrustpilotLet's put it down to it being a bad day........
Called today and spoke to Emma regarding the property we bought through them last year.......lots and lots of issues (new build). I felt the phone call was going well, I asked my partner for his mobile number to pass to Emma but she told me she 'didn't like my tone' (tones a funny thing, unless you know someone well you cannot asses if a tone is off or normal for that person,I do know unless someone is being rude, its extremely unprofessional to comment on it ) I said 'fine, I'm coming to the office now, see you in a minute', Emma then called the police. So unfortunately my experience with this company is you can't talk over the phone and you can't see them in person and they also sell poorly built homes. I've asked for the recordings of our phone calls too. I don't recommend this company at all for various reasons.........although we have now had a good giggle at Emma's expense! Sorry Emma 😂😂
Jessica · 11 August 2023
★★★★★ 5/5
GoogleExcellent service from Evesham branch. The staff go above and beyond to maintain communication and get you all the support you need. Highly recommended m, Nathan and Joe were brilliant. Thanks again RAB
Crafting · 24 June 2024
Agent replied · 22 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotHere is my letter to RA Bennett:
Here is my letter to RA Bennett:Dear Sirs,Re: Termination of Contract 3 The Fairways, Leamington Spa, CV32 6PU.I consider myself very patient and have tried at every juncture to understand that the house was newly renovated and that a few teething problems might exist; but it has gotten to such an extent that even I could possibly put up with the problems.1. For three to four days, no hot water anywhere. (I went to stay at a hotel in Leamington Spa, and have the receipts as proof). I checked that the boiler and thermostat were working correctly, I checked that both had a supply of gas and power, but nothing. I eventually researched online, found a tutorial video, and started to shut down everything, switch off gas and electric, the reset the boiler. After two attempts I heard a loud bang and the pressure jumped to 4 bar. I switched it off, as I was concerned. I sent you (as agent) pictures of the system and the pressure gauge. After a few more attempts fiddling with valves, I managed to get it working a few days later.2. The double electric sockets in the hall do not work. I sent a photo of the offending sockets to you as agent.3. Once I had hot water, I stepped on the shower tray to have a shower, all of the grouting on the ceramic tiles fell into the shower tray. The tray was not attached and waterproofed by silicone but by grout. This obviously meant that water would run onto the floorboards and floor below. I sent you photos of the grouting in the shower tray. Your plumber who came to fix the problem made the marks in the bathroom, after treading through with dirt boots too. 4. There is a serious damp problem on the stairs on the landing (third, fourth stairs). It has spread to both walls. Considering this is a new property, it obviously means either leaking pipes behind the wall, or water invasion from the roof. I have sent you pictures of the offending areas.5. Upon using the toilet in the main bedroom it flushes boiling hot water! The cistern has condensation on the outside due to the heat of the water. The cistern is enclosed behind the ceramic tiled wall and there is no access to it. So the ceramic tiles will need to be pulled off to work on it, rendering the main bedroom useless for a week, and workmen traipsing in and out of the upstairs space. Alos can you imagine the cost!6. I was woken one morning by a loud knocking on the door, it was a planning official from Leamington Spa Council. He was quite agitated and was telling me how long he had been trying to inspect the property. He asked entry, (showed me his credentials), to inspect the “new gable” area. I let him in. He went upstairs and measured the bathroom window in the main bathroom, he said it was “too low” and did not conform with planning regulations and left.7. I received 4-5 phone calls asking when would be convenient for the surveyors to come along and value the property for my mortgage. I told them I had not applied for a mortgage and certainly had no intention of buying the property. He stated that he “had a mortgage application for me personally” and obviously needed to value the property. Most recently, this has now changed to another company called e.serv contacting me for a survey.I have tried my hardest to put up with the constant stream of problems, but I am well aware that with a possible planning issue and needing the toilet cistern to be connected to cold water (and the resulting work on the bathroom wall); I am once again going to be subject to a series of upheavals.I have actually lived in the property for 5 days ()but spent over £7,000 so far, and spent a great deal of time in hotels (happy to produce receipts). To be very honest, I should be suing him for the return of my rent too.I have purchased a lot of new equipment for the house, all of which is now sitting in storage until I find a new place. I discussed the brand new king size bed that I had purchased for £500, and could have taken it or left it. The audacity of the photos suggesting the cardboard boxes are mine, when I complained about them to Bennetts, the building materials left in the garden and under the stairs, the scuff marks, when I never lived in the property (it was your workmen). I am getting to the point whereupon I will take action. I do not appreciate the sly and dishonest way photos have been used to attempt to suggest that I am responsible for ANY of this.
James · 30 June 2023
★★★★★ 5/5
GoogleHad an excellent experience as a first time renter with RA Bennett. My estate agent India was incredibly helpful and made sure I fully understood everything along the way
Nat · 24 July 2024
Agent replied · 22 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team Nat M. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIndia and Katie are both a real credit to the company. After undertaking multiple maintenance issues for the office, they have both been very knowledgeable on each issue and more than happy to go the extra mile
Dan · 15 November 2025
Agent replied · 22 November 2025
Thank you so much for your kind words! As a company, we pride ourselves on having knowledgeable and dedicated team members like India and Katie who always go above and beyond to ensure our clients are satisfied. We truly appreciate your positive feedback and look forward to continue providing top-notch service for all your maintenance needs. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
TrustpilotGreat help in getting the apartment rented.
Ellouise and Jessica have been very helpful in finding a tenant for my apartment which I was unable to sell. Ellouise especially has done everything she can to get it rented. I was fortunate in having a very good tenant previously and hope the new tenant will be as good. There does seem to be an issue with losing keys as noted by someone else.
Ralph · 5 December 2025
★★★★★ 5/5
TrustpilotExceptional Service
I cannot give a high enough rating for Emma and her team. Professional from the start. They have always been very polite and calming, even when things were a bit tough!!!. Emma worked tirelessly, even on her days off she was always there, she has been fantastic and gone over and above to get done before Christmas deadline. Thank you so much to you all. Merry Christmas.
Christine · 22 December 2023
★★★★★ 1/5
TrustpilotWarwick office amateurs
Referring to the Warwick office who come across as amateurs. They had one buyer for us at a substantial discount on the asking price and stopped sending anyone else over to view. I told them not to stop until we had a memo of sale but no. What's happened, the buyers have had to pull out because their buyers pulled out. Two weeks after supposedly getting the sale. Never again.
Paul · 16 September 2025
★★★★★ 5/5
GoogleKatie Greenhill showed us around two different properties yesterday and was professional, prompt, and very helpful. We’re very grateful for her time - thank you so much, Katie!
Charlotte · 9 December 2025
Agent replied · 8 January 2026
Thank you for your kind words! We're so glad you had a positive experience with Katie and that she was able to assist you in your property search. It's our pleasure to have her on our team, and we look forward to continuing to provide excellent service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotCharged for tenant responsibilities
I am a landlord that was charged for a fuse replacement on an extractor hood in my property when this was the responsibility of the tenant. After many emails and incompetent responses from various managers, I have decided to write this review.
Mike · 22 April 2026
★★★★★ 5/5
GoogleLeah was really quick to respond to my enquiry, really helpful, really enthusiastic
Sj · 21 October 2024
Agent replied · 22 October 2024
Hello sj,
Thank you for your wonderful 5* review! We're delighted to hear that Leah was quick, helpful, and enthusiastic in responding to your enquiry.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe team at RA Bennet are a friendly and helpful team. I enquired via a 3rd party site regarding a property and with a few hours one of the team called me back.
They were able to answer my questions and also provide additional information about topics I had not thought of.
Organising appointments was smooth and effortless. Always will to assist and help in anyway they could.
I had further questions RA Bennets team were helpful and got back to me in a timely manner on these questions. Looking forward to a great relationship with this team.
Thank you for all the support and time in helping me secure my flat.
Damadarxx · 23 October 2023
Agent replied · 22 October 2024
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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