Trusted Agent profile · Wroxham
★★★★★
2,278 reviews across 3 platforms
Church Road, Wroxham, NR12 8UG
Part of Minors and Brady, see every office.
Minors's office in Wroxham, at Church Road, is rated 4.9 out of 5 across 2,278 reviews on three platforms, including 547 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Every review we hold for the Wroxham office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent experience
Thank you James for being prompt, courteous and helpful with our two viewings. You made our viewings relaxed and easy. You were able to answer any questions we had with confidence and clarity. We would definitely use Minors and Brady again.Patrick and Carole
5/5
TrustpilotI recently had the pleasure of dealing with Samuel
I recently had the pleasure of dealing with Samuel Carpenter for a client of mineI have dealt with 1000's of Estate agents up and down the country and he and the team were exceptional Courteous, professional, empathetic at all times 100% recommend Samuel and his colleagues
5/5
TrustpilotAbsolutely amazing service
I would love to hand it to aysegul capti who was dealing with a purchase for are first and forever home. She was absolutely amazing at her job as the vendors estate agent. Wish she was our solicitor and mortgage advisor. She do not stop chasing and will hunt people down who was ment to be working on are side and which choose to ignore us. But aysegul would always get back to us and go out of her way to find the excuses and hold ups. Star would refer her as the rottweiler lol. Thanks so much merry Christmas and happy new year 🎉
5/5
TrustpilotEllie was very personable and helpful.
Ellie was very personable and well-informed, answering what questions we had without hesitation and enabling us to take in the property without distraction. As we said to her there, she is the best-prepared agent we have met.
5/5
TrustpilotA very Big Thank you to Jessica Kemp…
A very Big Thank you to Jessica Kemp for taking me over the finishing line on my first ever property purchase. Making the whole procedure very smooth & easy for me .The whole team has been very efficient & a pleasure to deal with .
5/5
TrustpilotGreat experience
Magenta Rose was friendly and knowledgeable. Although we didn't end up buying the house she showed us, Magenta could not have been more helpful. She knew about the property, answering all of our questions, and clearly had a good relationship with the homeowner too.
1/5
TrustpilotMinors & Brady won't leave us alone
We considered using Minors & Brady to market our home and had one of their agents visit to talk about it; after speaking to two other agents we went with a different company. The property hasn't sold, so they have called us to try and persuade us to let them market the house. We've told them we're not interested in using them and not to call again. They have called us about once every three weeks for the last nine months and despite being told extremely clearly, over and over again, that we will not use them, they keep calling. I've told them to delete my number and never call again but they keep calling. Pushy, irritating, aggressive people who absolutely will not take no for an answer. Please stop harassing us, you are appalling people and based on this experience there is no way we would ever use your services.
5/5
TrustpilotJess from the after sales supported me…
Jess from the after sales supported me every step of the way. Kept me up to date and would always return any query in good time. Thank you Jess and team :)
5/5
TrustpilotAysegul Capti at M&B
We exchanged contracts today to buy a house marketed by M&B. It hasn’t been easy - our vendors then got stuck in a long chain beyond their control.I just wanted to say how impressed we’ve been with Ayse. She has worked very hard pressing each stage of the chain, keeping us informed, and listening to me whine. I think she has probably ridden the emotional roller coaster with us. My call log shows about a billion calls - most initiated by her calling to update & assure us.She started today by getting on to all the conveyancers (who are of variable quality) to make sure they started their process, chased it through the day, and rang me as soon as we had a result.I think people think estate agency is easy and don’t realise the value of a good agent when everything else gets stuck. The presentation of the house we were buying was good (but not overstated) but I think the real value for our vendors has been Ayse’s diligence.
5/5
GoogleClaire Wilson has been simply superb since taking over on the sale of a property. No need to have chased once, exactly what you need at the latter end of the sale/purchase process. Claire provided me with weekly updates and knew the answers to any questions I then raised. Recommend M&B to all and will continue to do so
5/5
TrustpilotService with a smile
I have been a landlady for a while with Minors & Brady and Sonya has been a perfect hands-on property manager for my portfolio and I would recommend her to help you. She always gets back to you with speed and politeness. I recommend her.
5/5
TrustpilotVery good estate agents and easy to…
Very good estate agents and easy to deal with. Particularly Conner with the sales process and Megan with aftersales. They are proactive and straight forward in the way they handle the sales process.
5/5
TrustpilotGreat experience
It was a pleasure doing business with Rosie Turley and her colleagues at Minors and Brady. Rosie was efficient and courteous and dealt with every query promptly. She communicated with all parties in a coordinated manner and kept everything moving along. Many thanks to all.
5/5
GoogleNever thought I’d leave a positive review when it came to renting a house but here I am! Never had any trouble throughout our tenancy when being looked after by Minors & Brady and in particular Callum, who was very helpful and understanding especially throughout the course of our moving out. Will definitely head to these guys when the time comes to buy as their reputation clearly precedes them!
5/5
TrustpilotMinors & Brady were brilliant…
Minors & Brady were brilliant throughout the purchase of the property I bought. Jasmin particularly went out of her way to make it a smooth transaction. Very happy & would definitely recommend
5/5
TrustpilotMinors and Brady are the bedt…
Chris Fulcher has been very helpful with the initial purchase of my apartment. He was friendly and very approachable.The people arranging viewings were also nice friendly people. Minors and Brady are the number one in my book!
5/5
TrustpilotLovely personable and professional
I was shown round a bungalow today by Leah Baker, she was very personable and professional nothing was too much trouble when I wanted to check out it the loft space.Thank you Leah
5/5
TrustpilotExcellent
We have viewed a few properties advertised by Minors and Brady. Their service was excellent, as well as the properties that we've seen.One agent who stood out to us was Jack Whelan. He went above and beyond by arriving early to ensure the property was well prepared and inviting. Jack provided a detailed guide outlining things like local amenities, schools and transport links. As we asked questions about property history, the agent shared insights about past and current renovations and even offered to arrange a follow-up for more specific enquiries.Jack's proactive approach, coupled with a warm and professional demeanor, made our viewing experience seamless and reassuring.5 star service!
5/5
TrustpilotMegan Clarke has been brilliant keeping…
Megan Clarke has been brilliant keeping me updated on the sale progress and liasing directly with both sets of solicitors to push matters along. Great communication throughout the process and always very professional.Thank you.
5/5
GoogleChris F. was very helpful with processing the sale and provided regular updates. Thanks Chris for you support.
Hi Ryan, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Chris, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
1/5
TrustpilotVERY PUSHY and LIARS
VERY PUSHY, to the point where they pestered and pestered about lowering the price, then played us off against each other by lying to me about my ex agreeing to reduce the price of the house in order to get me to agree.Having received my formal complaint stating what had happened, their response was: "We apologise if your interpretation of the conversation was different to how we saw it." which was blatant gaslighting.This is a despicable, underhanded company that only cares about the number of properties they sell, so they can boast about being the 'best seller' in the region, rather than caring about getting the best price and providing the best service for their clients.
5/5
TrustpilotIf I could give 10 stars, I would
Our move wasn’t the easiest. Hiccups from point A to B. The one consistent saving grace was the stellar service from the whole M&B team. From start to finish, their support was second to none. Natalie from the sales progression team was fantastic, keeping us up to date with our sale and purchase. Special thanks goes to Adam Waters, who went above and beyond when we ran into a few problems. Working out of hours and keeping us up to date during the whole time. I have no doubt that it was his insight and advice that made our sale and subsequent purchase happen. If I could give 10 stars I would. Thank you, for all of your help.
5/5
TrustpilotHighly recommended.
We viewed a property yesterday, accompanied by Joe Finnegan. Joe was polite, professional and had a wealth of knowledge with regards to the property we were viewing. No questions we raised went unanswered. We highly recommend Joe. An absolute credit to his profession.
5/5
TrustpilotGreat first experience with Minors and…
Great first experience with Minors and Brady!Connor was very friendly, efficient and professional in helping us book a house viewing and seeking answers to our questions very promptly.The viewing conducted by Hannah was also excellent.Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors Wroxham won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winner in one year: 2023.
British Property Awards by year, 20232023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wroxham.
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Letting Agent in Norwich (NR10-16) at The British Property Awards 2023.
