1/5
GoogleYou're told its free but they charge the estate agent a percentage of your sale price, which means you can't use certain fees with the chosen estate agent. My estate agent fee have gone from £800 to £1800, theres nothing free about this.
Trusted Agent profile · Wortley · West Yorkshire
Verified
Manning Stainton Wortley reviews
★★★★★
643 reviews across 1 platform
134-136 Lower Wortley Road, West Yorkshire, LS12 4PQ
Part of Manning Stainton, see every office.
Manning Stainton's office in Wortley, West Yorkshire, at 134-136 Lower Wortley Road, is rated 4.5 out of 5 across 643 reviews on 1 platform, including 643 Google reviews rated 4.5.
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Reviews
Every review we hold for the Wortley office, from every platform, shown as written. First names only.
Google5/5
GoogleI would highly recommend using this Estate Agents, and would like to send my thanks to Lesley Alexander for her professionalism with assisting us through the process.
5/5
GoogleOur son is buying a flat for university in Glasgow, via a joint borrower sole proprietor mortgage. We had used Neilsons in the past, and found them to be excellent, so got in touch with Claire Scott this time. …
Agent replied · 13 June 2026
Thank you for your kind words David! We’re delighted Claire provided the excellent service and support you needed. We appreciate your high recommendation and wish your son the best with his new flat in Glasgow!
5/5
GoogleWe cannot rate Katie highly enough. She has been patient with our various complications and questions, extremely efficient and professional and gave us hope when we thought our property transaction would never complete. We will definitely come back to Neilsons.
Agent replied · 13 June 2026
Thank you so much for your 5 star review. We are delighted to hear that you cannot rate Neilsons and Katie enough. It's great to hear that we have been patient, extremely efficient and professional. We hope to work with you again in the … More
5/5
GoogleClaire & Suzie from Neilsons have been extremely helpful and responsive since day one and have guided us patiently through the process since. I can't recommend them enough and will definitely take up their services again if the time comes.
Agent replied · 13 June 2026
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. It’s great to know that Claire, Suzie and the rest of the team were able to assist you smoothly. We look forward to helping you again in the future, should you require Neilsons' services!
5/5
GoogleSecond time move with Alex and Ewe move team can’t fault responsiveness and professionalism. A definite recommend from Pamela and Gary
Agent replied · 13 July 2026
Thank you so much for the lovely review and really happy to have been able to get you moved to your new home in difficult times! Enjoy your first Christmas there 🎅🏻 …
5/5
GoogleI am very much satisfied with the service . I was able to get a very good flat for rent in the required location through this Agency. They were very through out the process and they were transparent. I would like to thank Mr ‘Anish Shukla’ for getting me right Flat and also helping me through out the process . I would definitely recommend them to my friends 😊
5/5
GoogleOver and above service to help our move take place seamless
Agent replied · 5 August 2026
Thanks Michael. That's great to hear ❤️
5/5
GoogleEveryone was very helpful, thank you for your work 👍 …
Agent replied · 5 August 2026
Thank you James! 😊 …
5/5
GoogleEd was very helpful in the process, I would recommend:)
Agent replied · 10 June 2026
Thanks so much for taking the time to leave Ed a review!
5/5
GoogleLesley was outstanding during the sale of my property. I was updated regularly, and Lesley was my first port of call when I needed something, getting me the answers way quicker from than my solicitors! Highly knowledgable and highly recommended, thanks Lesley
Agent replied
Thanks Clare, this is really great to hear!
1/5
GoogleRude and arrogant staff who lie to you and palm you off (my mum is still waiting for the phone call you promised when I visited on her behalf).liars!!..caused my dear old mum a lot of stress with their incompetence
Agent replied · 15 July 2024
Hi Tim, We are very sorry to hear about this, please can you email us on reviews@manningstainton.co.uk with more details so we can look into this. … More
4/5
GoogleIt was helpful to see which agents were keen enough to respond quickly. I decided to see all 4, all were very helpful and professional and I made a decision next day based simply on a feeling of trust
1/5
GoogleThe most unhelpful company I have ever dealt with. The product is not fit for purpose and their customer service call line is never answered and they never call back. PLEASE DO NOT USE
Agent replied · 15 July 2026
Hi Elspie, thank you for your post. Unfortunately, you are on an offering sold via one of our partners, as such your partner is always the first port of call. We are here for you and support where we can
5/5
GoogleThe team at Wortley were attentive and on the ball. Alex kept in regular contact and Lesley supported the final stages to completion.
1/5
GoogleDo not use this company. They do not help you at the end of a tenancy. They are completely on landlords side. …
Agent replied · 30 June 2026
Hi Kerry, Thank you for taking the time to leave your feedback. We’re sorry to hear that … More
5/5
GoogleThey have been very helpful for our house selling journey. They contacted us regularly to inform us of any progress or just check in. They arranged a number of serious viewers who didn’t feel like they were sent to …
5/5
GoogleNever heard of GetAgent - but decided to give it a try. In minutes I had the 3 best (based on local performance) estate agents on the phone to arrange valuations and take instructions. Give it a go!
5/5
GoogleVicky was my mortgage advisor from Wortley branch. She was very helpful from the beginning to find me the right product. I recommend her to anyone who’s looking for mortgage.
Agent replied
Hey there, thank you for your 5* review!
5/5
GoogleJust completed on a property with Manning Stainton and cannot recommend them enough. Owen, Vicky and Lesley were so helpful and efficient in answering any questions I had. Thank you!
Agent replied
Hi Jessica, thanks for the great 5* review!
5/5
GoogleVery helpful, outstanding local knowledge and very attentive. Managed the process well and got the deal over the line. Highly recommended.
Agent replied · 5 August 2026
Thanks Karl, that's always nice to hear ❤️
5/5
GoogleUsing Manning Stainton as our acting estate agents was the best decision we made, we only have positive things to say about them. We mainly dealt with Jen from the LS12 branch who was professional from the offest, she kept us updated …
Agent replied · 28 May 2024
Thanks for your review Beth, great to read your comments about Jen and our Wortley team
5/5
GoogleThe team did a great job of keeping me in the loop during all stages of the process. I'd like to thank Lesley Alexander, Alex Conroy, Tom Gallagher and Megan Hirst for their professionalism and help with any matter during the purchase of my property
1/5
GoogleTerrible customer service, don’t respond to queries and then send automated messages threatening additional fees when your query has not even been looked into. Inconsiderate emails from their customer service team, no customer care whatsoever.
Agent replied · 31 May 2026
Hi Hannah, I'm sorry to hear that you aren't satisfied with our service. Your query challenged an end of tenancy charge which had already been accepted and we did respond promptly to advise that accepting the charges ended the negotiation stage and that the charges are due for payment in full. This payment needs to be made within 5 days of the charges being accepted (or contact made to us regarding how the balance would be paid) and if this deadline is missed, we do reach out to encourage engagement with us. I can see that the majority of the payment has been made and the outstanding amount is regarding the query and we have advised on our position and the reasons behind it (with fairness to all parties involved being at the centre of our decisionmaking). I hope that's understandable and the case can be settled amicably. If you have any further questions, you can reach us via endoftenancy@flatfair.co.uk Best regards, flatfair Team
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